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A fluffy cat in focus, with a dog sleeping in the background A fluffy cat in focus, with a dog sleeping in the background

Get in touch with RSPCA Pet Insurance

Need a hand? Our friendly team is just a call or email away.

Manage your policy online

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Our customer portal

If you already have a policy with us, you can manage your details, submit a claim, and check your cover at any time via our customer portal!

Connect with our team

Whether you’re looking for a quote, have a question about your cover, or simply need some clarity on a claim, our team is always happy to help.
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Give us a call

1300 777 220

 

From Mondays to Fridays, between 08:00 and 20:00 (AEST).

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Please enter a message (min 6 characters).

By signing up to this form you consent to the collection, use, and disclosure of your personal information by RSPCA Pet Insurance Pty Ltd as set out here. Amongst other things, this consent enables us to call, text and/or email you about any of our insurance products.

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Write to us

Mail us at
RSPCA Pet Insurance
PO Box 550
Kotara NSW 2289

 

Level 3, 352 Hunter Street
Newcastle NSW 2300

Leave your details and we’ll get in touch
Please select a question type.
Name is required.
Surname is required.
Please enter a valid mobile number.
Please enter a valid email address.
Please select a state/territory.
Please enter a message (min 6 characters).

By signing up to this form you consent to the collection, use, and disclosure of your personal information by RSPCA Pet Insurance Pty Ltd as set out here. Amongst other things, this consent enables us to call, text and/or email you about any of our insurance products.

Frequently asked questions

RSPCA Pet Insurance policies purchased before 1 April 2026 are underwritten by The Hollard Insurance Company. For claims, service enquiries, or complaints, please use the following contact details:

Interested in moving to the new RSPCA Pet Insurance? Leave your details and we’ll give you a call to help you come home.

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