--- title: "RSPCA Pet Insurance’s new strategic partnership explained" id: "4418" type: "post" slug: "rspca-pet-insurances-new-partnership" published_at: "2026-06-23T08:09:56+00:00" modified_at: "2026-06-24T10:11:41+00:00" url: "https://rspcapetinsurance.org.au/pet-talk/rspca-pet-insurances-new-partnership/" markdown_url: "https://rspcapetinsurance.org.au/pet-talk/rspca-pet-insurances-new-partnership.md" excerpt: "If you’ve heard that there’s a new RSPCA Pet Insurance and wondered what’s actually changed, you’re not alone. Here’s the simple version: The RSPCA has partnered with Pacific International Insurance to co-create an exciting new pet insurance offering. As a..." taxonomy_category: - "Insurance & protection" --- [Pet Talk](https://rspcapetinsurance.org.au/pet-talk/) [Insurance & protection](https://rspcapetinsurance.org.au/pet-talk/category/insurance-and-protection/) RSPCA Pet Insurance’s new strategic partnership explained Insurance & protection # RSPCA Pet Insurance’s new strategic partnership explained Written by our RSPCA Pet Insurance Team 23 Jun, 2026 - 5 min read If you’ve heard that there’s a new [RSPCA Pet Insurance](https://rspcapetinsurance.org.au/) and wondered what’s *actually* changed, you’re not alone. Here’s the simple version: The [RSPCA](https://www.rspca.org.au/) has partnered with [Pacific International Insurance](https://www.pacificins.com.au/) to co-create an exciting new pet insurance offering. As a result, a completely refreshed RSPCA Pet Insurance launched on 1 April 2026, offering customisable cover, stronger support for RSPCA animal welfare initiatives, and a product that’s been built from the ground up with pets (and their people) in mind. In this blog, we’ll take you through what’s new, what stayed the same, and what this all means for you and your pet. ## Table of contents 1. [Understanding RSPCA Pet Insurance’s new strategic partnership](#understanding-rspca-pet-insurances-new-strategic-partnership) 2. [What this means for pet parents](#what-this-means-for-pet-parents) 3. [How the new RSPCA Pet Insurance supports animals in need](#how-the-new-rspca-pet-insurance-supports-animals-in-need) 4. [Purchased an RSPCA Pet Insurance policy before 1 April 2026?](#purchased-before-april-2026) 5. [How to know if a new RSPCA Pet Insurance policy is right for you and your pet](#how-to-know-if-a-new-rspca-pet-insurance-policy-is-right-for-you-and-your-pet) ## Understanding RSPCA Pet Insurance’s new strategic partnership The new RSPCA Pet Insurance brings together two organisations with a shared focus on helping pets get the care they deserve. Through this strategic partnership, the [RSPCA](https://www.rspca.org.au/) and [Pacific International Insurance](https://www.pacificins.com.au/) have worked together to create a more customisable pet insurance offering — one designed around the realities of life with pets. This means giving pet parents more choice in how they build their cover, while also ensuring that policies continue to support the RSPCA’s vital animal welfare initiatives across Australia. It’s also great news for pet parents because the new offering has been co-developed with RSPCA vets and informed by over 150 years of animal care expertise. After all, when it comes to understanding animals, the RSPCA has seen it all — from anxious rescue dogs, to cats with nine lives’ worth of stories to tell. ## What this means for pet parents Through this strategic partnership, RSPCA Pet Insurance aims to provide pet parents with simple, customisable cover that truly makes a difference for animals in need. Designed to give pet parents more choice around how they build their cover, the new RSPCA Pet Insurance comes with annual cover options up to $35,000, benefit percentages up to 90%, and a zero excess option, allowing you to build the policy that feels right for you and your pet. And with every policy helping to support the RSPCA’s animal welfare initiatives across Australia, it’s more than just insurance. It’s protection with purpose. Have an active RSPCA-branded pet insurance policy that started before 1 April 2026? Click [here](#purchased-before-april-2026) to learn how this change affects you. ## How the new RSPCA Pet Insurance supports animals in need Every day, the [RSPCA](https://www.rspca.org.au/) cares for thousands of animals across Australia, rescuing those in need, providing vet care, and ensuring that they find safe, loving homes. In support of this incredible work, all RSPCA Pet Insurance policies purchased after 1 April 2026 directly contribute to these initiatives. That includes helping fund things like: - **Rescue and rehabilitation efforts** - **Veterinary treatment** - **Shelter and rehoming support** - **Ongoing animal welfare programs** So, while you’re doing something as simple as taking out a policy for your pup or whiskered companion, you’re also helping vulnerable animals across Australia get the care they need. ## Purchased an RSPCA Pet Insurance policy before 1 April 2026? If your RSPCA-branded pet insurance policy started before 1 April 2026, it remains with the previous underwriter and may no longer be contributing to the RSPCA. The RSPCA doesn’t have access to customer contact details due to privacy laws and how the policies were structured. All customer data is held by the previous insurer, so the RSPCA isn’t able to contact policyholders directly. The good news? By switching to the new RSPCA Pet Insurance, you can continue to support RSPCA animal welfare initiatives. Depending on your needs, you can move over to our [PetFlex](https://manage.rspcapetinsurance.org.au/Content/PDF/PDS_PetFlex_V06032026.pdf) cover, which enables you to tailor your policy to suit your pet and budget. Or, if you’d prefer cover comparable to your current policy, you can sign up for our [PetShield](https://manage.rspcapetinsurance.org.au/Content/PDF/PDS_PetShield_V06032026.pdf) cover. If you wish to switch to the new RSPCA Pet Insurance, you can choose to do so by simply sending us your current Certificate of Insurance for continuity of cover with no new exclusion periods for conditions already covered, no sub-limits, and cover for previously claimed conditions — up to your existing annual limit and benefit percentage.* Ready to explore your options and learn more? Click [here](https://rspcapetinsurance.org.au/come-home-to-rspca/) . **You will need to provide your current RSPCA Pet Insurance Certificate of Insurance, issued by The Hollard Insurance Company and administered by PetSure (Australia).* ## How to know if a new RSPCA Pet Insurance policy is right for you and your pet If you’re looking for pet insurance that offers customisation, supports animal welfare, and is shaped by people who truly know animals, the new [RSPCA Pet Insurance](https://rspcapetinsurance.org.au/) is well worth exploring. Our cover is designed to help pet parents feel more confident about managing the unexpected (whether that’s an injured paw, a sudden illness, or an emergency vet visit that came out of nowhere) while also helping to care for animals in need. Because pets are family. And when they need care, having the right support beside you can make all the difference. Ready to explore your options? To learn more about how RSPCA Pet Insurance could support you and your pet, click [here](https://rspcapetinsurance.org.au/) . Or, if you’re ready to take the next step, you can fetch a commitment-free pet insurance quote [online](https://quote.rspcapetinsurance.org.au/) . ### Disclaimer As with any insurance, terms, conditions, and exclusions apply. Please read the Product Disclosure Statement to make sure this cover suits your needs. **References** [1] RSPCA Pet Insurance. *Product Disclosure Document*. RSPCA Pet Insurance; 2026. Available from: [https://rspcapetinsurance.org.au/product-disclosure-statement/](https://rspcapetinsurance.org.au/product-disclosure-statement/) ## FAQs ### What does RSPCA Pet Insurance’s new strategic partnership mean for pet parents? The new [RSPCA Pet Insurance](https://rspcapetinsurance.org.au/) (co-created through a strategic partnership between the [RSPCA](https://www.rspca.org.au/) and [Pacific International Insurance](https://www.pacificins.com.au/) ) gives pet parents access to more customisable cover, while continuing to support vital RSPCA animal welfare initiatives across Australia. ### Has RSPCA Pet Insurance changed? While the [RSPCA](https://www.rspca.org.au/) entered into a strategic partnership with [Pacific International Insurance](https://www.pacificins.com.au/) on 1 April 2026 to co-create an exciting new pet insurance offering, customers who held a policy before this date are still with the same insurer they’ve always been with. Nothing about their cover has changed, and won’t change, until their policy is due for renewal. The new RSPCA Pet Insurance is designed to offer customers more customisable cover to suit their pet and budget and, better yet, strengthen support for vital RSPCA animal welfare initiatives. ### I purchased an RSPCA Pet Insurance policy before 1 April 2026. What happens now? If your RSPCA-branded pet insurance policy started before 1 April 2026, it remains with the previous underwriter and may no longer be contributing to the RSPCA. When your policy is due for renewal, you’ll receive a letter from the previous insurer, advising you that their relationship with the RSPCA has come to an end and informing you that you’ll be switched to another product within their portfolio. If you wish to switch to the new RSPCA Pet Insurance, you can choose to do so by simply sending us your current Certificate of Insurance for continuity of cover with no new exclusion periods for conditions already covered, no sub-limits, and cover for previously claimed conditions — up to your existing annual limit and benefit percentage.* Click [here](https://rspcapetinsurance.org.au/come-home-to-rspca/) to learn more about your options. *You will need to provide your current RSPCA Pet Insurance Certificate of Insurance, issued by The Hollard Insurance Company and administered by PetSure (Australia). ### Does the new RSPCA Pet Insurance support animal welfare? Yes, all RSPCA Pet Insurance policies purchased after 1 April 2026 continue to support RSPCA animal welfare initiatives, including rescue, rehab, and rehoming efforts. This new arrangement gives the RSPCA a direct say in how your premiums are used, helping ensure more of your money goes towards caring for animals in need. ### Does the new RSPCA Pet Insurance offer customisable cover? Yes, the new RSPCA Pet Insurance enables you to tailor cover to suit your pet’s needs and your budget. With annual cover options up to $35,000, benefit percentages up to 90%, and a zero excess option available, you can build the policy that feels right for you and your furry family member. And with every policy helping to support vital RSPCA animal welfare initiatives, it’s protection with purpose. For your own pet, and thousands of others across Australia. Ready to get a quick, commitment-free quote? Click [here](https://quote.rspcapetinsurance.org.au/) . As with any insurance, terms, conditions, and exclusions apply. Please read the [Product Disclosure Statement](https://rspcapetinsurance.org.au/product-disclosure-statement/) to make sure this cover suits your needs. [See more](https://rspcapetinsurance.org.au/faqs/) ## Related blogs [Pet insurance claims made simple with Direct2Vet Jun 2026 - 5 min read Read blog](https://rspcapetinsurance.org.au/pet-talk/pet-insurance-claims-made-simple-with-direct2vet/) [Pet dental insurance: What’s covered and what’s not Mar 2026 - 7 min read Read blog](https://rspcapetinsurance.org.au/pet-talk/pet-dental-insurance-whats-covered-and-whats-not/) [How RSPCA Pet Insurance supports the RSPCA’s mission Mar 2026 - 6 min read Read blog](https://rspcapetinsurance.org.au/pet-talk/how-rspca-pet-insurance-supports-the-rspcas-mission/)