Read what our customers are saying
Very quick response, overall excellent at this stage. highly recommended.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Overall excellent. No concerns at this stage.
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just very good cover and reasonable price
Service Review
Great pric and great cover very happy
Great pric and great cover very happy
Product Rating
Service Rating
Easy experience buying pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
I am happy with the policy price and cover balance on palate. I haven't claimed against the policy yet but hopefully it will be as easy as the purchase.
Service Review
At first I was a tad confronted as I had just finished entering my details to move through the process to see the different pet insurance plans and get a feel for prices. Within 1 minute I had a phone cal to discuss the insurance plans and quote. But it was really helpful as I could ask questions about the policy exclusions and limits. The sales woman wasn't at all pushy and was really helpful. She explained the 30 day cooling off period so I decided to take out the policy. I continued my online research of other companies and believe I have the best balance for us. Thank you
At first i was a tad confronted as i had just finished entering my details to move through the process to see the different pet insurance plans and get a feel...
Product Rating
Service Rating
Lorraine Martin -
RSPCA Pet Insurance
Product Review
Service Review
Very easy experience
Very easy experience
Product Rating
Service Rating
Dion Grainger -
RSPCA Pet Insurance
Service Review
Helpful, knowledgeable & concerned about getting the cover right. Prices, limits & terms are well above average
Helpful, knowledgeable & concerned about getting the cover right. prices, limits & terms are well above average
Service Rating
Excellent
James Lawrence-Plant -
RSPCA Pet Insurance
Product Review
top of the range pet insurance for my sharpie cross and for what's included i believe got a very good deal for the price and it depends what you get for a cheaper version
Service Review
yes all my questions were answered and the service was fast &efficient also the same when I had to contact about a problem logging in to the porttal
Yes all my questions were answered and the service was fast &efficient also the same when i had to contact about a problem logging in to the porttal
Product Rating
Service Rating
Rspca understands that lets are our babies too.
Jemma Weston -
RSPCA Pet Insurance
Product Review
The customer service representative was so lovely and attentive to mine and my fur babies needs. He called them either by their names, or fur babies, which I loved!
Service Review
The customer service representative was so lovely and attentive to mine and my fur babies needs. He called them either by their names, or fur babies, which I loved!
The customer service representative was so lovely and attentive to mine and my fur babies needs. he called them either by their names, or fur babies, which i...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
It covers everything I needed.
Service Review
The consultant - Madison - rang me promptly & she knew the product thoroughly. She was very professional & was able to answer all my enquiries. Most defiantly recommend to others.
The consultant - madison - rang me promptly & she knew the product thoroughly. she was very professional & was able to answer all my enquiries. most defiantly...
Product Rating
Service Rating
Genuinely caring
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent Value Coverage!
Service Review
We are extremely impressed with the knowledge our agent has on the product offering, She happily explained our options without us feeling she was up-selling in any way even though we have chosen your Top Cover. She was so informative and genuinely caring and a wonderful ambassador for RSPCA!!
We are extremely impressed with the knowledge our agent has on the product offering, she happily explained our options without us feeling she was up-selling in...
Product Rating
Service Rating
Shane -
RSPCA Pet Insurance
Product Review
Great fair and affordable insurance in comparison to other insurance companies.
Service Review
Nathaniel was very polite and helpful.
Nathaniel was very polite and helpful.
Product Rating
Service Rating
Far too pushy, like a used car salesman
Colon Latimer -
RSPCA Pet Insurance
Product Review
Cancelled straight away, cover was cheaper elsewhere
Service Review
Far too pushy, felt I was being forced into taking cover straight away, even after advising I wanted to compare different covers
Far too pushy, felt i was being forced into taking cover straight away, even after advising i wanted to compare different covers
Product Rating
Service Rating
Abbi Davis -
RSPCA Pet Insurance
Product Review
Comparing prices, RSPCA had the best deal. Being first time pet insurance customer, I’m glad I went with them
Service Review
The lady I spoke to on the phone was great. She explained everything in depth & wasn’t pushy at all. Super lovely & didn’t get frustrated with all my questions.
The lady i spoke to on the phone was great. she explained everything in depth & wasn’t pushy at all. super lovely & didn’t get frustrated with all my questions.
Product Rating
Service Rating
Very quick response, overall excellent at this stage. highly recommended.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
The consultant - madison - rang me promptly & she knew the product thoroughly. she was very professional & was able to answer all my enquiries. most defiantly...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great pric and great cover very happy
We are extremely impressed with the knowledge our agent has on the product offering, she happily explained our options without us feeling she was up-selling in...
Service Rating
Easy experience buying pet insurance
Shane -
RSPCA Pet Insurance
Service Review
At first I was a tad confronted as I had just finished entering my details to move through the process to see the different pet insurance plans and get a feel for prices. Within 1 minute I had a phone cal to discuss the insurance plans and quote. But it was really helpful as I could ask questions about the policy exclusions and limits. The sales woman wasn't at all pushy and was really helpful. She explained the 30 day cooling off period so I decided to take out the policy. I continued my online research of other companies and believe I have the best balance for us. Thank you
Nathaniel was very polite and helpful.
Service Rating
Colon Latimer -
RSPCA Pet Insurance
Service Review
Very easy experience
Far too pushy, felt i was being forced into taking cover straight away, even after advising i wanted to compare different covers
Service Rating
Abbi Davis -
RSPCA Pet Insurance
Service Review
Helpful, knowledgeable & concerned about getting the cover right. Prices, limits & terms are well above average
The lady i spoke to on the phone was great. she explained everything in depth & wasn’t pushy at all. super lovely & didn’t get frustrated with all my questions.
Service Rating
Excellent
Michael Joy -
RSPCA Pet Insurance
Service Review
yes all my questions were answered and the service was fast &efficient also the same when I had to contact about a problem logging in to the porttal
Excellent service on the phone and very polite
Service Rating
Rspca understands that lets are our babies too.
Karin -
RSPCA Pet Insurance
Service Review
The customer service representative was so lovely and attentive to mine and my fur babies needs. He called them either by their names, or fur babies, which I loved!
Easy to navigate and choose the right insurance cover for our pet. very happy with the price and items that are covered and we feel a sense of relief to have...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The consultant - Madison - rang me promptly & she knew the product thoroughly. She was very professional & was able to answer all my enquiries. Most defiantly recommend to others.
The customer service person was very polite and patient. she took time to answer our questions
Service Rating
Genuinely caring
Christie Allison -
RSPCA Pet Insurance
Service Review
We are extremely impressed with the knowledge our agent has on the product offering, She happily explained our options without us feeling she was up-selling in any way even though we have chosen your Top Cover. She was so informative and genuinely caring and a wonderful ambassador for RSPCA!!
The coverage was explained in full; the service exemplary and the staff exceptionally helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Nathaniel was very polite and helpful.
Simple online procedure. have another dog who's been on a rspca policy for years.
Service Rating
Far too pushy, like a used car salesman
Robert Merryweather -
RSPCA Pet Insurance
Service Review
Far too pushy, felt I was being forced into taking cover straight away, even after advising I wanted to compare different covers
Amazing service right from the start. friendly, informative to ensure peace of mind knowing that i have the right cover for our new puppy milo. we are...
Service Rating
Win -
RSPCA Pet Insurance
Service Review
The lady I spoke to on the phone was great. She explained everything in depth & wasn’t pushy at all. Super lovely & didn’t get frustrated with all my questions.
Good overall service
Service Rating
Very quick response, overall excellent at this stage. highly recommended.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Overall excellent. No concerns at this stage.
Overall excellent. No concerns at this stage.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just very good cover and reasonable price
Just very good cover and reasonable price
Product Rating
Easy experience buying pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
I am happy with the policy price and cover balance on palate. I haven't claimed against the policy yet but hopefully it will be as easy as the purchase.
I am happy with the policy price and cover balance on palate. I haven't claimed against the policy yet but hopefully it will be as easy as the purchase.
Product Rating
Lorraine Martin -
RSPCA Pet Insurance
Product Review
Product Rating
Excellent
James Lawrence-Plant -
RSPCA Pet Insurance
Product Review
top of the range pet insurance for my sharpie cross and for what's included i believe got a very good deal for the price and it depends what you get for a cheaper version
top of the range pet insurance for my sharpie cross and for what's included i believe got a very good deal for the price and it depends what you get for a cheaper version
Product Rating
Rspca understands that lets are our babies too.
Jemma Weston -
RSPCA Pet Insurance
Product Review
The customer service representative was so lovely and attentive to mine and my fur babies needs. He called them either by their names, or fur babies, which I loved!
The customer service representative was so lovely and attentive to mine and my fur babies needs. He called them either by their names, or fur babies, which I loved!
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
It covers everything I needed.
It covers everything I needed.
Product Rating
Genuinely caring
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent Value Coverage!
Excellent Value Coverage!
Product Rating
Shane -
RSPCA Pet Insurance
Product Review
Great fair and affordable insurance in comparison to other insurance companies.
Great fair and affordable insurance in comparison to other insurance companies.
Product Rating
Far too pushy, like a used car salesman
Colon Latimer -
RSPCA Pet Insurance
Product Review
Cancelled straight away, cover was cheaper elsewhere
Cancelled straight away, cover was cheaper elsewhere
Product Rating
Abbi Davis -
RSPCA Pet Insurance
Product Review
Comparing prices, RSPCA had the best deal. Being first time pet insurance customer, I’m glad I went with them
Comparing prices, RSPCA had the best deal. Being first time pet insurance customer, I’m glad I went with them