Read what our customers are saying
Rajan Makkar -
RSPCA Pet Insurance
Product Review
Service Review
Polite, Professional
Polite, professional
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional and made sure I knew what my pet is covered for
Very professional and made sure i knew what my pet is covered for
Service Rating
Amazing but..one thing missing…
Trusted Customer -
RSPCA Pet Insurance
Product Review
There’s one cover that’s missing which most other insurers offer is dental illness! Other than that, all good!!
Service Review
Amazing fast response, very personable and courteous. Received a call as I was reading the website!
Amazing fast response, very personable and courteous. received a call as i was reading the website!
Product Rating
Service Rating
Supportive
Nancy Etter -
RSPCA Pet Insurance
Service Review
Very supportive
Very supportive
Service Rating
Wonderful experience!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Elisa went above and beyond to help us find the right policy. Everyone we spoke too was so helpful and friendly.
Elisa went above and beyond to help us find the right policy. everyone we spoke too was so helpful and friendly.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service was good. Agent was very polite and helpful. Process was straight forward and easy.
Service was good. agent was very polite and helpful. process was straight forward and easy.
Service Rating
Rebecca Innes -
RSPCA Pet Insurance
Product Review
Service Review
I was recommended by a friend with the same breed of dog. Having no previous experience with pet insurance I took their advice. After completing the online quote I received a phone call which was well received as this is all new to me. The consultant on the phone talked me through the options and made it make sense to me. Thank you!
I was recommended by a friend with the same breed of dog. having no previous experience with pet insurance i took their advice. after completing the online...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The cover looks good, I hope I never have to use it but good to know I have it if needed
Service Review
I don’t remember the name of the lady I was dealing with but she was so lovely and very helpful! Although I knew exactly what I wanted she still took the time to run through everything to make sure I was well informed.
I don’t remember the name of the lady i was dealing with but she was so lovely and very helpful! although i knew exactly what i wanted she still took the time...
Product Rating
Service Rating
Friendly, professional and patient
Trusted Customer -
RSPCA Pet Insurance
Product Review
Give peace of mind and provide pets protection
Service Review
Very thorough and patient customer, provide honest and upfront about insurance policies
Very thorough and patient customer, provide honest and upfront about insurance policies
Product Rating
Service Rating
Representative was very friendly, helpful and very patient.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Service Review
All of our enquiries and concerns were explained by your representative clear and concisely. Our representative was very friendly, helpful and very patient with us.
All of our enquiries and concerns were explained by your representative clear and concisely. our representative was very friendly, helpful and very patient...
Product Rating
Service Rating
Andrew was beryaccommodating, informative but not pushy and poliite
Trusted Customer -
RSPCA Pet Insurance
Service Review
Andrew was very accommodating, informative but not pushy and polite
Andrew was very accommodating, informative but not pushy and polite
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Lovely being called, followed up and given more information about the pet insurance I was looking for.
Lovely being called, followed up and given more information about the pet insurance i was looking for.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Polite, Professional
I don’t remember the name of the lady i was dealing with but she was so lovely and very helpful! although i knew exactly what i wanted she still took the time...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional and made sure I knew what my pet is covered for
Very thorough and patient customer, provide honest and upfront about insurance policies
Service Rating
Amazing but..one thing missing…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Amazing fast response, very personable and courteous. Received a call as I was reading the website!
All of our enquiries and concerns were explained by your representative clear and concisely. our representative was very friendly, helpful and very patient...
Service Rating
Supportive
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very supportive
Andrew was very accommodating, informative but not pushy and polite
Service Rating
Wonderful experience!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Elisa went above and beyond to help us find the right policy. Everyone we spoke too was so helpful and friendly.
Lovely being called, followed up and given more information about the pet insurance i was looking for.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service was good. Agent was very polite and helpful. Process was straight forward and easy.
Friendly and professional
Service Rating
Tim Mitchell -
RSPCA Pet Insurance
Service Review
I was recommended by a friend with the same breed of dog. Having no previous experience with pet insurance I took their advice. After completing the online quote I received a phone call which was well received as this is all new to me. The consultant on the phone talked me through the options and made it make sense to me. Thank you!
Started billing me after i was told no we can't give you the policy today.......shady
Service Rating
Melanie Sorokine -
RSPCA Pet Insurance
Service Review
I don’t remember the name of the lady I was dealing with but she was so lovely and very helpful! Although I knew exactly what I wanted she still took the time to run through everything to make sure I was well informed.
I think it’s great, so easy to apply online! the pricing was good, will more than likely keep my dog on this until he goes to heaven!
Service Rating
Friendly, professional and patient
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough and patient customer, provide honest and upfront about insurance policies
Prompt follow up and helpful nature of the consultant. however, the t&cs disclosures at the end of the call process goes on far too long. no one really...
Service Rating
Representative was very friendly, helpful and very patient.
Trusted Customer -
RSPCA Pet Insurance
Service Review
All of our enquiries and concerns were explained by your representative clear and concisely. Our representative was very friendly, helpful and very patient with us.
Thorough, patient, not rushed and polite!
Service Rating
Andrew was beryaccommodating, informative but not pushy and poliite
Peter Roberts -
RSPCA Pet Insurance
Service Review
Andrew was very accommodating, informative but not pushy and polite
I find your recorded message about telling the truth about your pet very intimidating,belligerent and downright threatening delivered in a hostile tone. my...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lovely being called, followed up and given more information about the pet insurance I was looking for.
I did everything online, quick, easy, all info there.
Service Rating
Rajan Makkar -
RSPCA Pet Insurance
Product Review
Product Rating
Amazing but..one thing missing…
Trusted Customer -
RSPCA Pet Insurance
Product Review
There’s one cover that’s missing which most other insurers offer is dental illness! Other than that, all good!!
There’s one cover that’s missing which most other insurers offer is dental illness! Other than that, all good!!
Product Rating
Rebecca Innes -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The cover looks good, I hope I never have to use it but good to know I have it if needed
The cover looks good, I hope I never have to use it but good to know I have it if needed
Product Rating
Friendly, professional and patient
Trusted Customer -
RSPCA Pet Insurance
Product Review
Give peace of mind and provide pets protection
Give peace of mind and provide pets protection
Product Rating
Representative was very friendly, helpful and very patient.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Product Rating
Trusted Customer -