RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Trusted Customer -
RSPCA Pet Insurance
Product Review
The cover looks good, I hope I never have to use it but good to know I have it if needed
Service Review
I don’t remember the name of the lady I was dealing with but she was so lovely and very helpful! Although I knew exactly what I wanted she still took the time to run through everything to make sure I was well informed.
I don’t remember the name of the lady i was dealing with but she was so lovely and very helpful! although i knew exactly what i wanted she still took the time...
Product Rating
Service Rating
Friendly, professional and patient
Trusted Customer -
RSPCA Pet Insurance
Product Review
Give peace of mind and provide pets protection
Service Review
Very thorough and patient customer, provide honest and upfront about insurance policies
Very thorough and patient customer, provide honest and upfront about insurance policies
Product Rating
Service Rating
Representative was very friendly, helpful and very patient.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Service Review
All of our enquiries and concerns were explained by your representative clear and concisely. Our representative was very friendly, helpful and very patient with us.
All of our enquiries and concerns were explained by your representative clear and concisely. our representative was very friendly, helpful and very patient...
Product Rating
Service Rating
Andrew was beryaccommodating, informative but not pushy and poliite
Trusted Customer -
RSPCA Pet Insurance
Service Review
Andrew was very accommodating, informative but not pushy and polite
Andrew was very accommodating, informative but not pushy and polite
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Lovely being called, followed up and given more information about the pet insurance I was looking for.
Lovely being called, followed up and given more information about the pet insurance i was looking for.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Friendly and professional
Friendly and professional
Product Rating
Service Rating
Should be renamed shady pet insurance
Tim Mitchell -
RSPCA Pet Insurance
Product Review
Shady company enjoy long telephone calls and extended holds
Service Review
Started billing me after I was told no we can't give you the policy today.......shady
Started billing me after i was told no we can't give you the policy today.......shady
Product Rating
Service Rating
Melanie Sorokine -
RSPCA Pet Insurance
Product Review
Very good mix of benefits, competitive pricing, good discount.
Service Review
I think it’s great, so easy to apply online! The pricing was good, will more than likely keep my dog on this until he goes to heaven!
I think it’s great, so easy to apply online! the pricing was good, will more than likely keep my dog on this until he goes to heaven!
Product Rating
Service Rating
Great follow up and helpful service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Can't really comment, difficult to know what this question relates to. Is it about the product? The purchase experience which is linked to the client experience above?
Service Review
Prompt follow up and helpful nature of the consultant. HOWEVER, the T&Cs disclosures at the end of the call process goes on far too long. No one really absorbs this information because it's too much information to absorb. Please find a better way for clients to acknowledge acceptance of these T&Cs.
Prompt follow up and helpful nature of the consultant. however, the t&cs disclosures at the end of the call process goes on far too long. no one really...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Thorough, patient, not rushed and polite!
Thorough, patient, not rushed and polite!
Service Rating
Peter Roberts -
RSPCA Pet Insurance
Product Review
ok but very long winded especially the reading of the terms and conditions
Service Review
i find your recorded message about telling the truth about your pet very intimidating,belligerent and downright threatening delivered in a hostile tone. my wife passed away in September 2020 and she was the policy holder and I tried to change it into my name as I was the bank account holder where the payments were coming from but you wanted a certified death certificate before you would change it. TOTALLY OVER THE TOP. wE HAVE BEEN WITH YOU FOR OVER 4 YEARS.
I find your recorded message about telling the truth about your pet very intimidating,belligerent and downright threatening delivered in a hostile tone. my...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good price for cover and had better reviews than other cheaper companies
Service Review
I did everything online, quick, easy, all info there.
I did everything online, quick, easy, all info there.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I don’t remember the name of the lady I was dealing with but she was so lovely and very helpful! Although I knew exactly what I wanted she still took the time to run through everything to make sure I was well informed.
Friendly and professional
Service Rating
Friendly, professional and patient
Tim Mitchell -
RSPCA Pet Insurance
Service Review
Very thorough and patient customer, provide honest and upfront about insurance policies
Started billing me after i was told no we can't give you the policy today.......shady
Service Rating
Representative was very friendly, helpful and very patient.
Melanie Sorokine -
RSPCA Pet Insurance
Service Review
All of our enquiries and concerns were explained by your representative clear and concisely. Our representative was very friendly, helpful and very patient with us.
I think it’s great, so easy to apply online! the pricing was good, will more than likely keep my dog on this until he goes to heaven!
Service Rating
Andrew was beryaccommodating, informative but not pushy and poliite
Trusted Customer -
RSPCA Pet Insurance
Service Review
Andrew was very accommodating, informative but not pushy and polite
Prompt follow up and helpful nature of the consultant. however, the t&cs disclosures at the end of the call process goes on far too long. no one really...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lovely being called, followed up and given more information about the pet insurance I was looking for.
Thorough, patient, not rushed and polite!
Service Rating
Peter Roberts -
RSPCA Pet Insurance
Service Review
Friendly and professional
I find your recorded message about telling the truth about your pet very intimidating,belligerent and downright threatening delivered in a hostile tone. my...
Service Rating
Should be renamed shady pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Started billing me after I was told no we can't give you the policy today.......shady
I did everything online, quick, easy, all info there.
Service Rating
Ben Zhang -
RSPCA Pet Insurance
Service Review
I think it’s great, so easy to apply online! The pricing was good, will more than likely keep my dog on this until he goes to heaven!
Operator knew what they were talking about, made it easy to make the switch for pet insurance.
Service Rating
Great follow up and helpful service
Will Bassett -
RSPCA Pet Insurance
Service Review
Prompt follow up and helpful nature of the consultant. HOWEVER, the T&Cs disclosures at the end of the call process goes on far too long. No one really absorbs this information because it's too much information to absorb. Please find a better way for clients to acknowledge acceptance of these T&Cs.
I recently took my kitten to a vet for her second inoculation and a wellness check. despite paying a lot for the second tier i only received $50 and that's the...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Thorough, patient, not rushed and polite!
Quick up to date
Service Rating
Mrunal Korad -
RSPCA Pet Insurance
Service Review
i find your recorded message about telling the truth about your pet very intimidating,belligerent and downright threatening delivered in a hostile tone. my wife passed away in September 2020 and she was the policy holder and I tried to change it into my name as I was the bank account holder where the payments were coming from but you wanted a certified death certificate before you would change it. TOTALLY OVER THE TOP. wE HAVE BEEN WITH YOU FOR OVER 4 YEARS.
Great customer service
Service Rating
KERRIN HOFSTRAND -
RSPCA Pet Insurance
Service Review
I did everything online, quick, easy, all info there.
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… i ended up going with rspca purely because of...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The cover looks good, I hope I never have to use it but good to know I have it if needed
The cover looks good, I hope I never have to use it but good to know I have it if needed
Product Rating
Friendly, professional and patient
Trusted Customer -
RSPCA Pet Insurance
Product Review
Give peace of mind and provide pets protection
Give peace of mind and provide pets protection
Product Rating
Representative was very friendly, helpful and very patient.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Great coverage for our 2 dogs and worthwhile and trusted organisation.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Should be renamed shady pet insurance
Tim Mitchell -
RSPCA Pet Insurance
Product Review
Shady company enjoy long telephone calls and extended holds
Shady company enjoy long telephone calls and extended holds
Product Rating
Melanie Sorokine -
RSPCA Pet Insurance
Product Review
Very good mix of benefits, competitive pricing, good discount.
Very good mix of benefits, competitive pricing, good discount.
Product Rating
Great follow up and helpful service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Can't really comment, difficult to know what this question relates to. Is it about the product? The purchase experience which is linked to the client experience above?
Can't really comment, difficult to know what this question relates to. Is it about the product? The purchase experience which is linked to the client experience above?
Product Rating
Peter Roberts -
RSPCA Pet Insurance
Product Review
ok but very long winded especially the reading of the terms and conditions
ok but very long winded especially the reading of the terms and conditions
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good price for cover and had better reviews than other cheaper companies
Good price for cover and had better reviews than other cheaper companies