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Read what our customers are saying

Ben Zhang - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Operator knew what they were talking about, made it easy to make the switch for pet insurance.


Operator knew what they were talking about, made it easy to make the switch for pet insurance.

Product Rating

Service Rating

Exceptionally disappointed with poor payout from rspca on my first claim

Will Bassett - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.

Service Review

I recently took my kitten to a vet for her second inoculation and a wellness check. Despite paying a lot for the second tier I only received $50 and that's the total for the year. I think this is poor. The advertising is misleading. Up to 80%.! I think I've been conned.


I recently took my kitten to a vet for her second inoculation and a wellness check. despite paying a lot for the second tier i only received $50 and that's the...

Product Rating

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

informative factful easy too read

Service Review

quick up to date


Quick up to date

Product Rating

Service Rating

Mrunal Korad - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Great customer service


Great customer service

Product Rating

Service Rating

Graham is a fabulous customer service officer

KERRIN HOFSTRAND - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service


Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… i ended up going with rspca purely because of...

Product Rating

Service Rating

Great service

Emma Klein - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Lovely service, lady I spoke with was really helpful


Lovely service, lady i spoke with was really helpful

Product Rating

Service Rating

Priyanka was amazing & helpful.she was extremely patient & informative.ta

Madhur Datta - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.


Great clarity in options. easy sign up process and informative brochure. excellent customer service and wonderful execution.

Service Rating

Prompt response, friendly, helpful was able to answer all my questions.

Lisa Colley - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA

Service Review

They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.


They responded to my enquiry i made online promptly and sent me all the info i needed. they followed up a few days later. i still had not made a decision they...

Product Rating

Service Rating

Wayne Fawkner - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Value for money and great cover

Service Review

Did everything online, so No service was provided


Did everything online, so no service was provided

Product Rating

Service Rating

First time insurer.good to have a piece of mind..

Judit Jones - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.


I had a lengthy and through phone conversation with one of the representatives. reassuring and easy to understand.

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very easy site navigation. And was able to compare between different levels. Good price for what is covered


Very easy site navigation. and was able to compare between different levels. good price for what is covered

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

great service.


Great service.

Product Rating

Service Rating

Emma Klein - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Operator knew what they were talking about, made it easy to make the switch for pet insurance.


Lovely service, lady i spoke with was really helpful

Service Rating

Exceptionally disappointed with poor payout from rspca on my first claim

Madhur Datta - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I recently took my kitten to a vet for her second inoculation and a wellness check. Despite paying a lot for the second tier I only received $50 and that's the total for the year. I think this is poor. The advertising is misleading. Up to 80%.! I think I've been conned.


Great clarity in options. easy sign up process and informative brochure. excellent customer service and wonderful execution.

Service Rating

Lisa Colley - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

quick up to date


They responded to my enquiry i made online promptly and sent me all the info i needed. they followed up a few days later. i still had not made a decision they...

Service Rating

Wayne Fawkner - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service


Did everything online, so no service was provided

Service Rating

Graham is a fabulous customer service officer

Judit Jones - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service


I had a lengthy and through phone conversation with one of the representatives. reassuring and easy to understand.

Service Rating

Great service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lovely service, lady I spoke with was really helpful


Very easy site navigation. and was able to compare between different levels. good price for what is covered

Service Rating

Priyanka was amazing & helpful.she was extremely patient & informative.ta

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.


Great service.

Service Rating

Prompt response, friendly, helpful was able to answer all my questions.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.


Professional

Service Rating

Tanya Plummer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Did everything online, so No service was provided


The lady i spoke to was lovely and happy:-)

Service Rating

First time insurer.good to have a piece of mind..

Glenda Hutchison - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.


The person was lovely in the phone and was able to answer any questions i had

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very easy site navigation. And was able to compare between different levels. Good price for what is covered


Good and responsive customer service

Service Rating

Berit Clifford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

great service.


Great communicator

Service Rating

Ben Zhang - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Exceptionally disappointed with poor payout from rspca on my first claim

Will Bassett - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.


Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.

Product Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

informative factful easy too read


informative factful easy too read

Product Rating

Mrunal Korad - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Graham is a fabulous customer service officer

KERRIN HOFSTRAND - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Great service

Emma Klein - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Prompt response, friendly, helpful was able to answer all my questions.

Lisa Colley - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA


It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA

Product Rating

Wayne Fawkner - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Value for money and great cover


Value for money and great cover

Product Rating

First time insurer.good to have a piece of mind..

Judit Jones - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating