Read what our customers are saying
Ben Zhang -
RSPCA Pet Insurance
Product Review
Service Review
Operator knew what they were talking about, made it easy to make the switch for pet insurance.
Operator knew what they were talking about, made it easy to make the switch for pet insurance.
Product Rating
Service Rating
Exceptionally disappointed with poor payout from rspca on my first claim
Will Bassett -
RSPCA Pet Insurance
Product Review
Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.
Service Review
I recently took my kitten to a vet for her second inoculation and a wellness check. Despite paying a lot for the second tier I only received $50 and that's the total for the year. I think this is poor. The advertising is misleading. Up to 80%.! I think I've been conned.
I recently took my kitten to a vet for her second inoculation and a wellness check. despite paying a lot for the second tier i only received $50 and that's the...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
informative factful easy too read
Service Review
quick up to date
Quick up to date
Product Rating
Service Rating
Mrunal Korad -
RSPCA Pet Insurance
Product Review
Service Review
Great customer service
Great customer service
Product Rating
Service Rating
Graham is a fabulous customer service officer
KERRIN HOFSTRAND -
RSPCA Pet Insurance
Product Review
Service Review
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… i ended up going with rspca purely because of...
Product Rating
Service Rating
Great service
Emma Klein -
RSPCA Pet Insurance
Product Review
Service Review
Lovely service, lady I spoke with was really helpful
Lovely service, lady i spoke with was really helpful
Product Rating
Service Rating
Priyanka was amazing & helpful.she was extremely patient & informative.ta
Madhur Datta -
RSPCA Pet Insurance
Service Review
Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.
Great clarity in options. easy sign up process and informative brochure. excellent customer service and wonderful execution.
Service Rating
Prompt response, friendly, helpful was able to answer all my questions.
Lisa Colley -
RSPCA Pet Insurance
Product Review
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
Service Review
They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.
They responded to my enquiry i made online promptly and sent me all the info i needed. they followed up a few days later. i still had not made a decision they...
Product Rating
Service Rating
Wayne Fawkner -
RSPCA Pet Insurance
Product Review
Value for money and great cover
Service Review
Did everything online, so No service was provided
Did everything online, so no service was provided
Product Rating
Service Rating
First time insurer.good to have a piece of mind..
Judit Jones -
RSPCA Pet Insurance
Product Review
Service Review
I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.
I had a lengthy and through phone conversation with one of the representatives. reassuring and easy to understand.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very easy site navigation. And was able to compare between different levels. Good price for what is covered
Very easy site navigation. and was able to compare between different levels. good price for what is covered
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
great service.
Great service.
Product Rating
Service Rating
Emma Klein -
RSPCA Pet Insurance
Service Review
Operator knew what they were talking about, made it easy to make the switch for pet insurance.
Lovely service, lady i spoke with was really helpful
Service Rating
Exceptionally disappointed with poor payout from rspca on my first claim
Madhur Datta -
RSPCA Pet Insurance
Service Review
I recently took my kitten to a vet for her second inoculation and a wellness check. Despite paying a lot for the second tier I only received $50 and that's the total for the year. I think this is poor. The advertising is misleading. Up to 80%.! I think I've been conned.
Great clarity in options. easy sign up process and informative brochure. excellent customer service and wonderful execution.
Service Rating
Lisa Colley -
RSPCA Pet Insurance
Service Review
quick up to date
They responded to my enquiry i made online promptly and sent me all the info i needed. they followed up a few days later. i still had not made a decision they...
Service Rating
Wayne Fawkner -
RSPCA Pet Insurance
Service Review
Great customer service
Did everything online, so no service was provided
Service Rating
Graham is a fabulous customer service officer
Judit Jones -
RSPCA Pet Insurance
Service Review
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service
I had a lengthy and through phone conversation with one of the representatives. reassuring and easy to understand.
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lovely service, lady I spoke with was really helpful
Very easy site navigation. and was able to compare between different levels. good price for what is covered
Service Rating
Priyanka was amazing & helpful.she was extremely patient & informative.ta
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.
Great service.
Service Rating
Prompt response, friendly, helpful was able to answer all my questions.
Trusted Customer -
RSPCA Pet Insurance
Service Review
They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.
Professional
Service Rating
Tanya Plummer -
RSPCA Pet Insurance
Service Review
Did everything online, so No service was provided
The lady i spoke to was lovely and happy:-)
Service Rating
First time insurer.good to have a piece of mind..
Glenda Hutchison -
RSPCA Pet Insurance
Service Review
I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.
The person was lovely in the phone and was able to answer any questions i had
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very easy site navigation. And was able to compare between different levels. Good price for what is covered
Good and responsive customer service
Service Rating
Berit Clifford -
RSPCA Pet Insurance
Service Review
great service.
Great communicator
Service Rating
Ben Zhang -
RSPCA Pet Insurance
Product Review
Product Rating
Exceptionally disappointed with poor payout from rspca on my first claim
Will Bassett -
RSPCA Pet Insurance
Product Review
Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.
Not happy with the payout from first claim. I clearly should have ignored the glitzy television ads and read the fine print more. I strongly regret signing with RSPCA pet insurance.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
informative factful easy too read
informative factful easy too read
Product Rating
Mrunal Korad -
RSPCA Pet Insurance
Product Review
Product Rating
Graham is a fabulous customer service officer
KERRIN HOFSTRAND -
RSPCA Pet Insurance
Product Review
Product Rating
Great service
Emma Klein -
RSPCA Pet Insurance
Product Review
Product Rating
Prompt response, friendly, helpful was able to answer all my questions.
Lisa Colley -
RSPCA Pet Insurance
Product Review
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
Product Rating
Wayne Fawkner -
RSPCA Pet Insurance
Product Review
Value for money and great cover
Value for money and great cover
Product Rating
First time insurer.good to have a piece of mind..
Judit Jones -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -