Read what our customers are saying
Brendan Naidu -
RSPCA Pet Insurance
Product Review
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Service Review
Amazing customer service very friendly knowledgeable staff
Amazing customer service very friendly knowledgeable staff
Product Rating
Service Rating
Evan Quertier -
RSPCA Pet Insurance
Product Review
Answered every question, was very professional.
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
They answered every question, was very professional., except the amount of stuff that was read at the end, was far far to much, it should be recorded for them,...
Product Rating
Service Rating
David Lewis -
RSPCA Pet Insurance
Product Review
Comprehensive policy that also supports the work of the RSPCA
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Quick response by phone to my initial enquiry and then a detailed explanation of our options. patience to answer all our questions.
Product Rating
Service Rating
Was a great experiemce
Romany De Silva -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Service Rating
Easy to set up.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn’t take calls. I can’t see why a short message wasn’t left. I haven’t had to make any claims. But as far as purchase of pet insurance, was easy.
Paul was wonderful to deal with, he was patient with my many questions as i searched through other companies. however, one day prior to contacting paul, i...
Service Rating
As above, felt like they were a friend instead of a stat
Trusted Customer -
RSPCA Pet Insurance
Product Review
Everything that it covers for both our dogs, value for money
Service Review
Extremely friendly, helpful & informative Definitely would recommend
Extremely friendly, helpful & informative definitely would recommend
Product Rating
Service Rating
Alice Ossowski -
RSPCA Pet Insurance
Product Review
Service Review
Thorough and professional.
Thorough and professional.
Product Rating
Service Rating
Happy with service so far!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very easy to navigate signing up. Had all of the cover benefits clearly displayed
Very easy to navigate signing up. had all of the cover benefits clearly displayed
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money and the things l required
Service Review
He explained everything very well and asked if l understood what he said
He explained everything very well and asked if l understood what he said
Product Rating
Service Rating
David Fiscalini -
RSPCA Pet Insurance
Product Review
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Service Review
Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.
Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.
Product Rating
Service Rating
Amazing!
Georgina Burton -
RSPCA Pet Insurance
Product Review
Service Review
The customer service agent was amazing! Very informative and made the overall experience great!
The customer service agent was amazing! very informative and made the overall experience great!
Product Rating
Service Rating
Great people to do business with.
Lorraine Mccarthy -
RSPCA Pet Insurance
Product Review
The offer we were quoted was just what we needed.
Service Review
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Amazing customer service very friendly knowledgeable staff
Extremely friendly, helpful & informative definitely would recommend
Service Rating
Alice Ossowski -
RSPCA Pet Insurance
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
Thorough and professional.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Very easy to navigate signing up. had all of the cover benefits clearly displayed
Service Rating
Was a great experiemce
Trusted Customer -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
He explained everything very well and asked if l understood what he said
Service Rating
Easy to set up.
David Fiscalini -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn’t take calls. I can’t see why a short message wasn’t left. I haven’t had to make any claims. But as far as purchase of pet insurance, was easy.
Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.
Service Rating
As above, felt like they were a friend instead of a stat
Georgina Burton -
RSPCA Pet Insurance
Service Review
Extremely friendly, helpful & informative Definitely would recommend
The customer service agent was amazing! very informative and made the overall experience great!
Service Rating
Lorraine Mccarthy -
RSPCA Pet Insurance
Service Review
Thorough and professional.
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Service Rating
Happy with service so far!
Jacqui Kingsley -
RSPCA Pet Insurance
Service Review
Very easy to navigate signing up. Had all of the cover benefits clearly displayed
The wonderful lady i spoke to was very patient, helpful and friendly. when i was too busy to talk, she called me back on another day at the arranged time. she...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
He explained everything very well and asked if l understood what he said
Well explained good information
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.
Gave comprehensive advice
Service Rating
Amazing!
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service agent was amazing! Very informative and made the overall experience great!
Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. there should be a process in place for...
Service Rating
Great people to do business with.
Leo Novikov -
RSPCA Pet Insurance
Service Review
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Friendly helpful assistance. good package
Service Rating
Brendan Naidu -
RSPCA Pet Insurance
Product Review
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Product Rating
Evan Quertier -
RSPCA Pet Insurance
Product Review
Answered every question, was very professional.
Answered every question, was very professional.
Product Rating
David Lewis -
RSPCA Pet Insurance
Product Review
Comprehensive policy that also supports the work of the RSPCA
Comprehensive policy that also supports the work of the RSPCA
Product Rating
As above, felt like they were a friend instead of a stat
Trusted Customer -
RSPCA Pet Insurance
Product Review
Everything that it covers for both our dogs, value for money
Everything that it covers for both our dogs, value for money
Product Rating
Alice Ossowski -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money and the things l required
Good value for money and the things l required
Product Rating
David Fiscalini -
RSPCA Pet Insurance
Product Review
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Product Rating
Amazing!
Georgina Burton -
RSPCA Pet Insurance
Product Review
Product Rating
Great people to do business with.
Lorraine Mccarthy -
RSPCA Pet Insurance
Product Review
The offer we were quoted was just what we needed.
The offer we were quoted was just what we needed.