Read what our customers are saying
The operator i spoke with was just lovely caring and understanding
Skye Simpson -
RSPCA Pet Insurance
Product Review
A little exapensive as I’m on disability but was the best I found
Service Review
Was so lovely to deal with so caring and polite
Was so lovely to deal with so caring and polite
Product Rating
Service Rating
Cathryn Murphy -
RSPCA Pet Insurance
Product Review
Service Review
Great service, let’s hope when I make a claim it's easy and what I pay for
Great service, let’s hope when i make a claim it's easy and what i pay for
Product Rating
Service Rating
Helen -
RSPCA Pet Insurance
Service Review
Consultant knowledgeable, answered all my questions, made requested changes.
Consultant knowledgeable, answered all my questions, made requested changes.
Service Rating
Exceptional service from shannon!
Caren Hendrie -
RSPCA Pet Insurance
Product Review
It's hard to ever give insurance a 5 given it's a grudge purchase ha ha, but very happy with the decision!
Service Review
Shannon was amazing to deal with. Her explanations were comprehensive and was happy to answer any questions I had.
Shannon was amazing to deal with. her explanations were comprehensive and was happy to answer any questions i had.
Product Rating
Service Rating
Jo Vanson -
RSPCA Pet Insurance
Product Review
Very professional, friendly and knowledgeable about the service provided.
Service Review
Very helpful and friendl. Explained the policy thoughly. Helped find the policy that suited my needs. Very satisfied with their service.
Very helpful and friendl. explained the policy thoughly. helped find the policy that suited my needs. very satisfied with their service.
Product Rating
Service Rating
Debra Hellwig -
RSPCA Pet Insurance
Product Review
Service Review
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
Product Rating
Service Rating
Qijun Wang -
RSPCA Pet Insurance
Product Review
Service Review
Very friendly and professional service, can’t be better
Very friendly and professional service, can’t be better
Product Rating
Service Rating
Brendan Naidu -
RSPCA Pet Insurance
Product Review
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Service Review
Amazing customer service very friendly knowledgeable staff
Amazing customer service very friendly knowledgeable staff
Product Rating
Service Rating
Evan Quertier -
RSPCA Pet Insurance
Product Review
Answered every question, was very professional.
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
They answered every question, was very professional., except the amount of stuff that was read at the end, was far far to much, it should be recorded for them,...
Product Rating
Service Rating
David Lewis -
RSPCA Pet Insurance
Product Review
Comprehensive policy that also supports the work of the RSPCA
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Quick response by phone to my initial enquiry and then a detailed explanation of our options. patience to answer all our questions.
Product Rating
Service Rating
Was a great experiemce
Romany De Silva -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Service Rating
Easy to set up.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn’t take calls. I can’t see why a short message wasn’t left. I haven’t had to make any claims. But as far as purchase of pet insurance, was easy.
Paul was wonderful to deal with, he was patient with my many questions as i searched through other companies. however, one day prior to contacting paul, i...
Service Rating
The operator i spoke with was just lovely caring and understanding
Brendan Naidu -
RSPCA Pet Insurance
Service Review
Was so lovely to deal with so caring and polite
Amazing customer service very friendly knowledgeable staff
Service Rating
David Lewis -
RSPCA Pet Insurance
Service Review
Great service, let’s hope when I make a claim it's easy and what I pay for
Quick response by phone to my initial enquiry and then a detailed explanation of our options. patience to answer all our questions.
Service Rating
Evan Quertier -
RSPCA Pet Insurance
Service Review
Consultant knowledgeable, answered all my questions, made requested changes.
They answered every question, was very professional., except the amount of stuff that was read at the end, was far far to much, it should be recorded for them,...
Service Rating
Exceptional service from shannon!
Romany De Silva -
RSPCA Pet Insurance
Service Review
Shannon was amazing to deal with. Her explanations were comprehensive and was happy to answer any questions I had.
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and friendl. Explained the policy thoughly. Helped find the policy that suited my needs. Very satisfied with their service.
Paul was wonderful to deal with, he was patient with my many questions as i searched through other companies. however, one day prior to contacting paul, i...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
Extremely friendly, helpful & informative definitely would recommend
Service Rating
Alice Ossowski -
RSPCA Pet Insurance
Service Review
Very friendly and professional service, can’t be better
Thorough and professional.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Amazing customer service very friendly knowledgeable staff
Very easy to navigate signing up. had all of the cover benefits clearly displayed
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
He explained everything very well and asked if l understood what he said
Service Rating
David Fiscalini -
RSPCA Pet Insurance
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.
Service Rating
Was a great experiemce
Georgina Burton -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
The customer service agent was amazing! very informative and made the overall experience great!
Service Rating
Easy to set up.
Lorraine Mccarthy -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn’t take calls. I can’t see why a short message wasn’t left. I haven’t had to make any claims. But as far as purchase of pet insurance, was easy.
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Service Rating
The operator i spoke with was just lovely caring and understanding
Skye Simpson -
RSPCA Pet Insurance
Product Review
A little exapensive as I’m on disability but was the best I found
A little exapensive as I’m on disability but was the best I found
Product Rating
Cathryn Murphy -
RSPCA Pet Insurance
Product Review
Product Rating
Exceptional service from shannon!
Caren Hendrie -
RSPCA Pet Insurance
Product Review
It's hard to ever give insurance a 5 given it's a grudge purchase ha ha, but very happy with the decision!
It's hard to ever give insurance a 5 given it's a grudge purchase ha ha, but very happy with the decision!
Product Rating
Jo Vanson -
RSPCA Pet Insurance
Product Review
Very professional, friendly and knowledgeable about the service provided.
Very professional, friendly and knowledgeable about the service provided.
Product Rating
Debra Hellwig -
RSPCA Pet Insurance
Product Review
Product Rating
Qijun Wang -
RSPCA Pet Insurance
Product Review
Product Rating
Brendan Naidu -
RSPCA Pet Insurance
Product Review
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Very fairly priced it’s worth the money you spend on it to insure your best friend is safe
Product Rating
Evan Quertier -
RSPCA Pet Insurance
Product Review
Answered every question, was very professional.
Answered every question, was very professional.
Product Rating
David Lewis -
RSPCA Pet Insurance
Product Review
Comprehensive policy that also supports the work of the RSPCA
Comprehensive policy that also supports the work of the RSPCA