RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,090 4,083 2,800 customer reviews.
Rated /5 from 409040832800 Reviews
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Read what our customers are saying
As above, felt like they were a friend instead of a stat
Trusted Customer -
RSPCA Pet Insurance
Product Review
Everything that it covers for both our dogs, value for money
Service Review
Extremely friendly, helpful & informative Definitely would recommend
Extremely friendly, helpful & informative definitely would recommend
Product Rating
Service Rating
Alice Ossowski -
RSPCA Pet Insurance
Product Review
Service Review
Thorough and professional.
Thorough and professional.
Product Rating
Service Rating
Happy with service so far!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very easy to navigate signing up. Had all of the cover benefits clearly displayed
Very easy to navigate signing up. had all of the cover benefits clearly displayed
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money and the things l required
Service Review
He explained everything very well and asked if l understood what he said
He explained everything very well and asked if l understood what he said
Product Rating
Service Rating
David Fiscalini -
RSPCA Pet Insurance
Product Review
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Service Review
Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.
Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.
Product Rating
Service Rating
Amazing!
Georgina Burton -
RSPCA Pet Insurance
Product Review
Service Review
The customer service agent was amazing! Very informative and made the overall experience great!
The customer service agent was amazing! very informative and made the overall experience great!
Product Rating
Service Rating
Great people to do business with.
Lorraine Mccarthy -
RSPCA Pet Insurance
Product Review
The offer we were quoted was just what we needed.
Service Review
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Product Rating
Service Rating
Jacqui Kingsley -
RSPCA Pet Insurance
Service Review
The wonderful lady I spoke to was very patient, helpful and friendly. When I was too busy to talk, she called me back on another day at the arranged time. She answered all of my many questions and I felt confident that I chose the right insurer and product for my puppy.
The wonderful lady i spoke to was very patient, helpful and friendly. when i was too busy to talk, she called me back on another day at the arranged time. she...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Well explained good information
Well explained good information
Service Rating
Very thorough
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good coverage and comprehensive
Service Review
Gave comprehensive advice
Gave comprehensive advice
Product Rating
Service Rating
Process was problematic
Trusted Customer -
RSPCA Pet Insurance
Product Review
Again, problematic. The fact that an old policy has lapsed should not automatically require a year in advance payment. I would understand if claims have been denied or fraudulent activity but a simple mistake resulting in lapse made resulted in what should be an easy process being very difficult
Service Review
Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. There should be a process in place for staff to check back that the action they have taken on behalf of customers gets followed through.
Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. there should be a process in place for...
Product Rating
Service Rating
Excellent friendly service and communication
Leo Novikov -
RSPCA Pet Insurance
Service Review
Friendly helpful assistance. Good package
Friendly helpful assistance. good package
Service Rating
As above, felt like they were a friend instead of a stat
Jacqui Kingsley -
RSPCA Pet Insurance
Service Review
Extremely friendly, helpful & informative Definitely would recommend
The wonderful lady i spoke to was very patient, helpful and friendly. when i was too busy to talk, she called me back on another day at the arranged time. she...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Thorough and professional.
Well explained good information
Service Rating
Happy with service so far!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very easy to navigate signing up. Had all of the cover benefits clearly displayed
Gave comprehensive advice
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
He explained everything very well and asked if l understood what he said
Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. there should be a process in place for...
Service Rating
Leo Novikov -
RSPCA Pet Insurance
Service Review
Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.
Friendly helpful assistance. good package
Service Rating
Amazing!
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service agent was amazing! Very informative and made the overall experience great!
I had issues with my application not going through and they rang me to sort it out. the representative was polite and helpful.
Service Rating
Great people to do business with.
Geoff Mckeown -
RSPCA Pet Insurance
Service Review
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Easy to administer, good information on web site.
Service Rating
Terence Fauchon -
RSPCA Pet Insurance
Service Review
The wonderful lady I spoke to was very patient, helpful and friendly. When I was too busy to talk, she called me back on another day at the arranged time. She answered all of my many questions and I felt confident that I chose the right insurer and product for my puppy.
Friendly, competent service. good value
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Well explained good information
All operators were extremely helpful and called back on my request once i had my puppy. competitive rates too.
Service Rating
Very thorough
Victor Lopez -
RSPCA Pet Insurance
Service Review
Gave comprehensive advice
Very kind person and she resolve all my questions
Service Rating
Process was problematic
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. There should be a process in place for staff to check back that the action they have taken on behalf of customers gets followed through.
Excellent service. fast and efficient
Service Rating
Excellent friendly service and communication
Sharnay Hudson -
RSPCA Pet Insurance
Service Review
Friendly helpful assistance. Good package
Online policy selection was simple and the registration process was easy to do. was insured and have my pet portal active in less than 24hrs.
Service Rating
As above, felt like they were a friend instead of a stat
Trusted Customer -
RSPCA Pet Insurance
Product Review
Everything that it covers for both our dogs, value for money
Everything that it covers for both our dogs, value for money
Product Rating
Alice Ossowski -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money and the things l required
Good value for money and the things l required
Product Rating
David Fiscalini -
RSPCA Pet Insurance
Product Review
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Very comprehensive covers, with payment terms to suit most people's budgets or needs..
Product Rating
Amazing!
Georgina Burton -
RSPCA Pet Insurance
Product Review
Product Rating
Great people to do business with.
Lorraine Mccarthy -
RSPCA Pet Insurance
Product Review
The offer we were quoted was just what we needed.
The offer we were quoted was just what we needed.
Product Rating
Very thorough
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good coverage and comprehensive
Good coverage and comprehensive
Product Rating
Process was problematic
Trusted Customer -
RSPCA Pet Insurance
Product Review
Again, problematic. The fact that an old policy has lapsed should not automatically require a year in advance payment. I would understand if claims have been denied or fraudulent activity but a simple mistake resulting in lapse made resulted in what should be an easy process being very difficult
Again, problematic. The fact that an old policy has lapsed should not automatically require a year in advance payment. I would understand if claims have been denied or fraudulent activity but a simple mistake resulting in lapse made resulted in what should be an easy process being very difficult