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My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Great customer service...made rejoining a breeze!


Great customer service...made rejoining a breeze!

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Phone staff were very persistent and were friendly.


Phone staff were very persistent and were friendly.

Service Rating

Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.

Service Review

Very efficient, courteous, customer service officer Sandra from Sydney office, was very willing to go through things a few times for me.


Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go through things a few times for me.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Irene was lovely on the phone, easy to organise


Irene was lovely on the phone, easy to organise

Product Rating

Service Rating

I have found that the general customer service, and professionalism, of the rspca pet insurance team…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.

Service Review

I have found that the general customer service, and professionalism, of the RSPCA Pet Insurance team to be of the utmost and profound standard of excellence in regards to providing the opportunity for pet lovers to provide assurance for the health and general well-being of their "furry" family members, in addition to financial "peace of mind" for animal/pet lovers.


I have found that the general customer service, and professionalism, of the rspca pet insurance team to be of the utmost and profound standard of excellence in...

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good product

Service Review

Comprehensive, fair and good value


Comprehensive, fair and good value

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great service

Service Review

Very helpful


Very helpful

Product Rating

Service Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.

Service Review

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you


Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you

Product Rating

Service Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It was peace of mind to know my pets are covered for nearly everything

Service Review

Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call


Excellent customer service. got online to do a quote 5 minutes after that i received a phone call

Product Rating

Service Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.

Service Review

The discussion I had on phone was helpful and the operator was very helpful and patient.


The discussion i had on phone was helpful and the operator was very helpful and patient.

Product Rating

Service Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.


My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.

Product Rating

Service Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.

Service Review

I have just joined and hope that RSPCA pet insurance lives up to my expectations


I have just joined and hope that rspca pet insurance lives up to my expectations

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service...made rejoining a breeze!


Very helpful

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Phone staff were very persistent and were friendly.


Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you

Service Rating

Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very efficient, courteous, customer service officer Sandra from Sydney office, was very willing to go through things a few times for me.


Excellent customer service. got online to do a quote 5 minutes after that i received a phone call

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was lovely on the phone, easy to organise


The discussion i had on phone was helpful and the operator was very helpful and patient.

Service Rating

I have found that the general customer service, and professionalism, of the rspca pet insurance team…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I have found that the general customer service, and professionalism, of the RSPCA Pet Insurance team to be of the utmost and profound standard of excellence in regards to providing the opportunity for pet lovers to provide assurance for the health and general well-being of their "furry" family members, in addition to financial "peace of mind" for animal/pet lovers.


My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Comprehensive, fair and good value


Sales skills ex

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


I like it that part of the premium goes to benefit animal welfare.

Service Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you


Try to cancel policy but was given the wrong instruction. not so great communication.

Service Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call


No excess

Service Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The discussion I had on phone was helpful and the operator was very helpful and patient.


Very friendly and helpful plus excellent customer service.

Service Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.


The lady i spoke to this morning was extremely helpful, she explained everything, and i signed up for the ultimate package for my 12 week old kitten, she is...

Service Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

I have just joined and hope that RSPCA pet insurance lives up to my expectations


The person i spoke to on the phone was so helpful and very friendly

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.


Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

I have found that the general customer service, and professionalism, of the rspca pet insurance team…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.


In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good product


Good product

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great service


Great service

Product Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.


Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.

Product Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It was peace of mind to know my pets are covered for nearly everything


It was peace of mind to know my pets are covered for nearly everything

Product Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.


Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.

Product Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.


It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.

Product Rating