Read what our customers are saying
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Great customer service...made rejoining a breeze!
Great customer service...made rejoining a breeze!
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Phone staff were very persistent and were friendly.
Phone staff were very persistent and were friendly.
Service Rating
Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.
Service Review
Very efficient, courteous, customer service officer Sandra from Sydney office, was very willing to go through things a few times for me.
Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go through things a few times for me.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Irene was lovely on the phone, easy to organise
Irene was lovely on the phone, easy to organise
Product Rating
Service Rating
I have found that the general customer service, and professionalism, of the rspca pet insurance team…
Trusted Customer -
RSPCA Pet Insurance
Product Review
In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.
Service Review
I have found that the general customer service, and professionalism, of the RSPCA Pet Insurance team to be of the utmost and profound standard of excellence in regards to providing the opportunity for pet lovers to provide assurance for the health and general well-being of their "furry" family members, in addition to financial "peace of mind" for animal/pet lovers.
I have found that the general customer service, and professionalism, of the rspca pet insurance team to be of the utmost and profound standard of excellence in...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good product
Service Review
Comprehensive, fair and good value
Comprehensive, fair and good value
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great service
Service Review
Very helpful
Very helpful
Product Rating
Service Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Service Review
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you
Product Rating
Service Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Product Review
It was peace of mind to know my pets are covered for nearly everything
Service Review
Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call
Excellent customer service. got online to do a quote 5 minutes after that i received a phone call
Product Rating
Service Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Service Review
The discussion I had on phone was helpful and the operator was very helpful and patient.
The discussion i had on phone was helpful and the operator was very helpful and patient.
Product Rating
Service Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.
My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.
Product Rating
Service Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Product Review
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.
Service Review
I have just joined and hope that RSPCA pet insurance lives up to my expectations
I have just joined and hope that rspca pet insurance lives up to my expectations
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service...made rejoining a breeze!
Very helpful
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Phone staff were very persistent and were friendly.
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you
Service Rating
Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very efficient, courteous, customer service officer Sandra from Sydney office, was very willing to go through things a few times for me.
Excellent customer service. got online to do a quote 5 minutes after that i received a phone call
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was lovely on the phone, easy to organise
The discussion i had on phone was helpful and the operator was very helpful and patient.
Service Rating
I have found that the general customer service, and professionalism, of the rspca pet insurance team…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I have found that the general customer service, and professionalism, of the RSPCA Pet Insurance team to be of the utmost and profound standard of excellence in regards to providing the opportunity for pet lovers to provide assurance for the health and general well-being of their "furry" family members, in addition to financial "peace of mind" for animal/pet lovers.
My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Comprehensive, fair and good value
Sales skills ex
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful
I like it that part of the premium goes to benefit animal welfare.
Service Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you
Try to cancel policy but was given the wrong instruction. not so great communication.
Service Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call
No excess
Service Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The discussion I had on phone was helpful and the operator was very helpful and patient.
Very friendly and helpful plus excellent customer service.
Service Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Service Review
My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.
The lady i spoke to this morning was extremely helpful, she explained everything, and i signed up for the ultimate package for my 12 week old kitten, she is...
Service Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Service Review
I have just joined and hope that RSPCA pet insurance lives up to my expectations
The person i spoke to on the phone was so helpful and very friendly
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Very efficient, courteous, customer service officer sandra from sydney office, was very willing to go…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.
Very happy with the policy especially not putting age limit of 9 years. Not many insurance policies had this.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I have found that the general customer service, and professionalism, of the rspca pet insurance team…
Trusted Customer -
RSPCA Pet Insurance
Product Review
In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.
In regards to the commencement of the RSPCA Pet Insurance of the "furry" members of our family, I can most definitely rest as ease knowing that they are "covered" financially for any of their needs, concerning their general health and well-being.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good product
Good product
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great service
Great service
Product Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Product Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Product Review
It was peace of mind to know my pets are covered for nearly everything
It was peace of mind to know my pets are covered for nearly everything
Product Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Product Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Product Review
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.