Read what our customers are saying
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good product
Service Review
Comprehensive, fair and good value
Comprehensive, fair and good value
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great service
Service Review
Very helpful
Very helpful
Product Rating
Service Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Service Review
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you
Product Rating
Service Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Product Review
It was peace of mind to know my pets are covered for nearly everything
Service Review
Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call
Excellent customer service. got online to do a quote 5 minutes after that i received a phone call
Product Rating
Service Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Service Review
The discussion I had on phone was helpful and the operator was very helpful and patient.
The discussion i had on phone was helpful and the operator was very helpful and patient.
Product Rating
Service Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.
My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.
Product Rating
Service Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Product Review
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.
Service Review
I have just joined and hope that RSPCA pet insurance lives up to my expectations
I have just joined and hope that rspca pet insurance lives up to my expectations
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Will see how well it works when required
Service Review
Sales skills ex
Sales skills ex
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sounds good. I have not had it long enough yet.
Service Review
I like it that part of the premium goes to benefit animal welfare.
I like it that part of the premium goes to benefit animal welfare.
Product Rating
Service Rating
Try to cancel policy but was given the wrong instruction. not so great communication.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Try to cancel policy but was given the wrong instruction. Not so great communication.
Try to cancel policy but was given the wrong instruction. not so great communication.
Product Rating
Service Rating
No excess
Trusted Customer -
RSPCA Pet Insurance
Product Review
Only wanted excellent Sandra was great
Service Review
No excess
No excess
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
What we are looking for
Service Review
Very friendly and helpful plus excellent customer service.
Very friendly and helpful plus excellent customer service.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Comprehensive, fair and good value
Try to cancel policy but was given the wrong instruction. not so great communication.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful
No excess
Service Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you
Very friendly and helpful plus excellent customer service.
Service Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call
The lady i spoke to this morning was extremely helpful, she explained everything, and i signed up for the ultimate package for my 12 week old kitten, she is...
Service Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The discussion I had on phone was helpful and the operator was very helpful and patient.
The person i spoke to on the phone was so helpful and very friendly
Service Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Service Review
My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.
Details explained fully
Service Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Service Review
I have just joined and hope that RSPCA pet insurance lives up to my expectations
I talked to michael. he was friendly and fun to talk to. great sense of humor. wish more salesmen were like him. thanks
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Sales skills ex
Operator was excellent. company's procedure to have operator recite the terms conditions, product disclosure, abn's, etc must be tedious for the operators and...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I like it that part of the premium goes to benefit animal welfare.
Lisa was very helpful and called me back as promised when i wasn't driving
Service Rating
Try to cancel policy but was given the wrong instruction. not so great communication.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Try to cancel policy but was given the wrong instruction. Not so great communication.
Matthew brennan was very helpful. extremely knowledgable and efficient in his communications. thank you.
Service Rating
No excess
Trusted Customer -
RSPCA Pet Insurance
Service Review
No excess
My enquiry was processed quickly and efficiently.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and helpful plus excellent customer service.
Good
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good product
Good product
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great service
Great service
Product Rating
Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.
Product Rating
Excellent customer service. got online to do a quote 5 minutes after that i received…
Trusted Customer -
RSPCA Pet Insurance
Product Review
It was peace of mind to know my pets are covered for nearly everything
It was peace of mind to know my pets are covered for nearly everything
Product Rating
The discussion i had on phone was helpful and the operator was very helpful and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.
Product Rating
My customer service agent was sandra, she knew the product and was able to answer…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I have just joined and hope that rspca pet insurance lives up to my expectations
Trusted Customer -
RSPCA Pet Insurance
Product Review
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.
It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Will see how well it works when required
Will see how well it works when required
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Sounds good. I have not had it long enough yet.
Sounds good. I have not had it long enough yet.
Product Rating
Try to cancel policy but was given the wrong instruction. not so great communication.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
No excess
Trusted Customer -
RSPCA Pet Insurance
Product Review
Only wanted excellent Sandra was great
Only wanted excellent Sandra was great
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
What we are looking for
What we are looking for