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My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good product

Service Review

Comprehensive, fair and good value


Comprehensive, fair and good value

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great service

Service Review

Very helpful


Very helpful

Product Rating

Service Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.

Service Review

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you


Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was a pleasure doing business with you

Product Rating

Service Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It was peace of mind to know my pets are covered for nearly everything

Service Review

Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call


Excellent customer service. got online to do a quote 5 minutes after that i received a phone call

Product Rating

Service Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.

Service Review

The discussion I had on phone was helpful and the operator was very helpful and patient.


The discussion i had on phone was helpful and the operator was very helpful and patient.

Product Rating

Service Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.


My customer service agent was sandra, she knew the product and was able to answer my questions. she gave me excellent customer service with a smile.

Product Rating

Service Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.

Service Review

I have just joined and hope that RSPCA pet insurance lives up to my expectations


I have just joined and hope that rspca pet insurance lives up to my expectations

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Will see how well it works when required

Service Review

Sales skills ex


Sales skills ex

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Sounds good. I have not had it long enough yet.

Service Review

I like it that part of the premium goes to benefit animal welfare.


I like it that part of the premium goes to benefit animal welfare.

Product Rating

Service Rating

Try to cancel policy but was given the wrong instruction. not so great communication.

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Try to cancel policy but was given the wrong instruction. Not so great communication.


Try to cancel policy but was given the wrong instruction. not so great communication.

Product Rating

Service Rating

No excess

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Only wanted excellent Sandra was great

Service Review

No excess


No excess

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

What we are looking for

Service Review

Very friendly and helpful plus excellent customer service.


Very friendly and helpful plus excellent customer service.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Comprehensive, fair and good value


Try to cancel policy but was given the wrong instruction. not so great communication.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


No excess

Service Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. It was a pleasure doing business with you


Very friendly and helpful plus excellent customer service.

Service Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service. Got online to do a quote 5 minutes after that I received a phone call


The lady i spoke to this morning was extremely helpful, she explained everything, and i signed up for the ultimate package for my 12 week old kitten, she is...

Service Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The discussion I had on phone was helpful and the operator was very helpful and patient.


The person i spoke to on the phone was so helpful and very friendly

Service Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

My Customer Service agent was Sandra, she knew the product and was able to answer my questions. She gave me excellent customer service with a smile.


Details explained fully

Service Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

I have just joined and hope that RSPCA pet insurance lives up to my expectations


I talked to michael. he was friendly and fun to talk to. great sense of humor. wish more salesmen were like him. thanks

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sales skills ex


Operator was excellent. company's procedure to have operator recite the terms conditions, product disclosure, abn's, etc must be tedious for the operators and...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I like it that part of the premium goes to benefit animal welfare.


Lisa was very helpful and called me back as promised when i wasn't driving

Service Rating

Try to cancel policy but was given the wrong instruction. not so great communication.

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Try to cancel policy but was given the wrong instruction. Not so great communication.


Matthew brennan was very helpful. extremely knowledgable and efficient in his communications. thank you.

Service Rating

No excess

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

No excess


My enquiry was processed quickly and efficiently.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and helpful plus excellent customer service.


Good

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good product


Good product

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great service


Great service

Product Rating

Ali was knowledgeable, customer friendly and the 20 minute call just flashed by. it was…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.


Sadly my newly homed cat is too old for most insurance, and can be covered only for accident and injury. But I understand that no insurer will cover her now.

Product Rating

Excellent customer service. got online to do a quote 5 minutes after that i received…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

It was peace of mind to know my pets are covered for nearly everything


It was peace of mind to know my pets are covered for nearly everything

Product Rating

The discussion i had on phone was helpful and the operator was very helpful and…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.


Since one of my dogs appears to have a genetic problem resulting in patella or cruciate ligament damage and has already had one such operation I am not sure if he would be covered if ,in the future he needs the other leg operated on. I hope to have the vet assess the situation for me before I make a final decision to go ahead.

Product Rating

My customer service agent was sandra, she knew the product and was able to answer…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

I have just joined and hope that rspca pet insurance lives up to my expectations

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.


It would be interesting if I hadn't noticed the change of gender. I wonder what would have happened if I tried to claim for a dog of a different gender. Attention to detail needs improvement.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Will see how well it works when required


Will see how well it works when required

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Sounds good. I have not had it long enough yet.


Sounds good. I have not had it long enough yet.

Product Rating

Try to cancel policy but was given the wrong instruction. not so great communication.

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

No excess

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Only wanted excellent Sandra was great


Only wanted excellent Sandra was great

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

What we are looking for


What we are looking for

Product Rating