RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,089 4,083 2,799 customer reviews.
Rated /5 from 408940832799 Reviews
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My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Early Days; but all was explained clearly and sounds good.
Early days; but all was explained clearly and sounds good.
Service Rating
Disappointing when i got certificate of ins, wrong birth date and wrong sex of dog…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Disappointing when I got certificate of ins, wrong birth date and wrong sex of dog recorded.
Disappointing when i got certificate of ins, wrong birth date and wrong sex of dog recorded.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service by Sandra was Excellent.
Service by sandra was excellent.
Service Rating
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Insurance cover is fine, just need to have customer service to make sure they follow up after saying they would. People need to communicate
Service Review
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx 30/11/15 Didnt receive claim form to fill out again Also asked if customer services could call me last Saturday04/02/17 re - insurancing new pet NO call back - I had to call back myself on Tuesday to get my new dog covered and it was priced higher
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx 30/11/15 didnt receive claim form to fill out again also asked if customer...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Happy to assist the RSPCA cause via its insurance
Service Review
Prompt & friendly
Prompt & friendly
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fantastic
Service Review
Fantastic
Fantastic
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Peace of mind she's covered thank you
Service Review
Very pleased
Very pleased
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
It's good to have pet insurance from rspca
It's good to have pet insurance from rspca
Product Rating
Service Rating
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
Service Review
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Service Review
Michelle was very helpful and explanation of policy was clear and concise.
Michelle was very helpful and explanation of policy was clear and concise.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Service Review
Excellent good stuff
Excellent good stuff
Product Rating
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
The customer service centre is terrible. they only know stock standard answers. i have had no success on three phone calls. i wanted to know the benefit...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Early Days; but all was explained clearly and sounds good.
Michelle was very helpful and explanation of policy was clear and concise.
Service Rating
Disappointing when i got certificate of ins, wrong birth date and wrong sex of dog…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Disappointing when I got certificate of ins, wrong birth date and wrong sex of dog recorded.
Excellent good stuff
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service by Sandra was Excellent.
The customer service centre is terrible. they only know stock standard answers. i have had no success on three phone calls. i wanted to know the benefit...
Service Rating
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx 30/11/15 Didnt receive claim form to fill out again Also asked if customer services could call me last Saturday04/02/17 re - insurancing new pet NO call back - I had to call back myself on Tuesday to get my new dog covered and it was priced higher
Absolutely amazing service
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Prompt & friendly
Prompt response from customer service and very clear and precise communication
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fantastic
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very pleased
The lady that assisted me was so polite and clear in her communication. she gave excellent service.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
It's good to have pet insurance from rspca
Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.
Service Rating
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
I'm pleased with the service
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Michelle was very helpful and explanation of policy was clear and concise.
Great customer service today!.. well communicated with the product. thanks
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent good stuff
I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
Friendly
Service Rating
Disappointing when i got certificate of ins, wrong birth date and wrong sex of dog…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Rang to cancel policy for deceased pet & inquire about the claim we submitted approx…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Insurance cover is fine, just need to have customer service to make sure they follow up after saying they would. People need to communicate
Insurance cover is fine, just need to have customer service to make sure they follow up after saying they would. People need to communicate
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Happy to assist the RSPCA cause via its insurance
Happy to assist the RSPCA cause via its insurance
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fantastic
Fantastic
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Peace of mind she's covered thank you
Peace of mind she's covered thank you
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Excellent
Product Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -