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My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Easy to understand policy which covers a wide range of products.

Service Review

Prompt response from customer service and very clear and precise communication


Prompt response from customer service and very clear and precise communication

Product Rating

Service Rating

The disclaimer the call centre representatives are required to read out at the end of…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate


The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....

Service Rating

Irene was the lady i dealt with. she knew exactly what she was talking about…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.


Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Friendly staff

Service Review

I'm pleased with the service


I'm pleased with the service

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

great customer service today!.. well communicated with the product. thanks


Great customer service today!.. well communicated with the product. thanks

Product Rating

Service Rating

I was told that some things were covered in the package that i had chosen but…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Good

Service Review

I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.


I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good rates

Service Review

Friendly


Friendly

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

good product knowledge

Service Review

try to rush to get a sale


Try to rush to get a sale

Product Rating

Service Rating

The service was very prompt , polite and informative. i was a little annoyed with…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !


The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

very pleased with the service thank you.

Service Review

excellent service.


Excellent service.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

best pet care around

Service Review

best pet care around.and it helping the rspca


Best pet care around.and it helping the rspca

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.

Service Review

Very helpful and made sure that I understood parts of the insurance policy.


Very helpful and made sure that i understood parts of the insurance policy.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt response from customer service and very clear and precise communication


Try to rush to get a sale

Service Rating

The disclaimer the call centre representatives are required to read out at the end of…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate


The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...

Service Rating

Irene was the lady i dealt with. she knew exactly what she was talking about…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.


Excellent service.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I'm pleased with the service


Best pet care around.and it helping the rspca

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

great customer service today!.. well communicated with the product. thanks


Very helpful and made sure that i understood parts of the insurance policy.

Service Rating

I was told that some things were covered in the package that i had chosen but…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.


Nice person

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly


I called the contact centre, then ran a quote, then got a phone call back that gave me all additional info which was excellent.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

try to rush to get a sale


This is my first pet and pet insurance policy. it was recommended to me by the breeder of my pet as the best current policy.

Service Rating

The service was very prompt , polite and informative. i was a little annoyed with…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !


Excellent information, clearly explained.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

excellent service.


Friendly and affordable

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

best pet care around.and it helping the rspca


Matthew provided great service and took us through the p process easily.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and made sure that I understood parts of the insurance policy.


The operator (sandra - i think the lady's name was) was extremely helpful and knew her stuff. she made the process easy and painless.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Easy to understand policy which covers a wide range of products.


Easy to understand policy which covers a wide range of products.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Friendly staff


Friendly staff

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

I was told that some things were covered in the package that i had chosen but…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Good


Good

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good rates


Good rates

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

good product knowledge


good product knowledge

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

very pleased with the service thank you.


very pleased with the service thank you.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

best pet care around


best pet care around

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.


Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.

Product Rating