Read what our customers are saying
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Service Review
Prompt response from customer service and very clear and precise communication
Prompt response from customer service and very clear and precise communication
Product Rating
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Service Review
I'm pleased with the service
I'm pleased with the service
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
great customer service today!.. well communicated with the product. thanks
Great customer service today!.. well communicated with the product. thanks
Product Rating
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Service Review
Friendly
Friendly
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
good product knowledge
Service Review
try to rush to get a sale
Try to rush to get a sale
Product Rating
Service Rating
The service was very prompt , polite and informative. i was a little annoyed with…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !
The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
very pleased with the service thank you.
Service Review
excellent service.
Excellent service.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
best pet care around
Service Review
best pet care around.and it helping the rspca
Best pet care around.and it helping the rspca
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.
Service Review
Very helpful and made sure that I understood parts of the insurance policy.
Very helpful and made sure that i understood parts of the insurance policy.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Prompt response from customer service and very clear and precise communication
Try to rush to get a sale
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Excellent service.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I'm pleased with the service
Best pet care around.and it helping the rspca
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
great customer service today!.. well communicated with the product. thanks
Very helpful and made sure that i understood parts of the insurance policy.
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
Nice person
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly
I called the contact centre, then ran a quote, then got a phone call back that gave me all additional info which was excellent.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
try to rush to get a sale
This is my first pet and pet insurance policy. it was recommended to me by the breeder of my pet as the best current policy.
Service Rating
The service was very prompt , polite and informative. i was a little annoyed with…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !
Excellent information, clearly explained.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
excellent service.
Friendly and affordable
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
best pet care around.and it helping the rspca
Matthew provided great service and took us through the p process easily.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and made sure that I understood parts of the insurance policy.
The operator (sandra - i think the lady's name was) was extremely helpful and knew her stuff. she made the process easy and painless.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Easy to understand policy which covers a wide range of products.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Friendly staff
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Good
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Good rates
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
good product knowledge
good product knowledge
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
very pleased with the service thank you.
very pleased with the service thank you.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
best pet care around
best pet care around
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.
Not the cheapest and in other cases 80% iis paid which is more than RSPCA but they don't offer a waiver. The other thing I would say that once you sign up the insurance should immediately start, not wait until midnight before coming into effect. Human policies start from the time you sign up they don't wait until the following day. Well that is my experience anyway.