Skip to content

Read what our customers are saying

When i signed up, i wasn't actually committed yet, i asked for a quote and…

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.


When i signed up, i wasn't actually committed yet, i asked for a quote and was called back. she answered my questions. i said i needed to discuss it with my...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service provided


Very helpful and friendly service provided

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very lovely people and they answered all the questions I wanted to know


Very lovely people and they answered all the questions i wanted to know

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very good


Very good

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the price seems good as im a single mum


The price seems good as im a single mum

Service Rating

Started online but rang as i had a few questions. the lady (sorry can't remember…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.


Started online but rang as i had a few questions. the lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. we set...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great

Service Review

Great


Great

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very friendly sales person who could help me to decide which cover would be best

Service Review

Really well priced


Really well priced

Product Rating

Service Rating

The lady i dealt with was informative, pleasant just so helpful. she walked me through…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.

Service Review

The lady I dealt with was informative, pleasant just so helpful. She walked me through the whole process without rushing, explained how to make claims. She was fantastic. Also your insurance site is easy to follow, not complicated and easy to navigate around. I also liked that my call was answered almost immediately which meant the process didn't take long which was great as I had a puppy peeing on the carpet at the time.


The lady i dealt with was informative, pleasant just so helpful. she walked me through the whole process without rushing, explained how to make claims. she...

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Gentleman on the phone was lovely to deal with.


Gentleman on the phone was lovely to deal with.

Service Rating

Pushy and very deceitful

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

Seriously incorrect

Service Review

Pushy and very deceitful


Pushy and very deceitful

Product Rating

Service Rating

So far so good - about to put a claim in so lets see how…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

so far so good - about to put a claim in so lets see how it goes :-)


So far so good - about to put a claim in so lets see how it goes :-)

Product Rating

Service Rating

When i signed up, i wasn't actually committed yet, i asked for a quote and…

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.


The lady i dealt with was informative, pleasant just so helpful. she walked me through the whole process without rushing, explained how to make claims. she...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service provided


Gentleman on the phone was lovely to deal with.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very lovely people and they answered all the questions I wanted to know


I have just joined and hope that rspca pet insurance lives up to my expectations

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good


Pushy and very deceitful

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the price seems good as im a single mum


So far so good - about to put a claim in so lets see how it goes :-)

Service Rating

Started online but rang as i had a few questions. the lady (sorry can't remember…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.


The service was a1.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great


I thought i could upgrade benji's insurance when i wanted to. not wait until it was time to renew his insurance in november

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Really well priced


I think rspca insurance is excellent

Service Rating

The lady i dealt with was informative, pleasant just so helpful. she walked me through…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady I dealt with was informative, pleasant just so helpful. She walked me through the whole process without rushing, explained how to make claims. She was fantastic. Also your insurance site is easy to follow, not complicated and easy to navigate around. I also liked that my call was answered almost immediately which meant the process didn't take long which was great as I had a puppy peeing on the carpet at the time.


Very knowledgable and easy to understand

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Gentleman on the phone was lovely to deal with.


The person that l spoke too was so amazing he explained everything to me properly

Service Rating

Pushy and very deceitful

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Pushy and very deceitful


Great customer service !

Service Rating

So far so good - about to put a claim in so lets see how…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

so far so good - about to put a claim in so lets see how it goes :-)


Fantastic customer sevice! fast service!

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great


Great

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very friendly sales person who could help me to decide which cover would be best


Very friendly sales person who could help me to decide which cover would be best

Product Rating

The lady i dealt with was informative, pleasant just so helpful. she walked me through…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.


As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.

Product Rating

Pushy and very deceitful

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

Seriously incorrect


Seriously incorrect

Product Rating

So far so good - about to put a claim in so lets see how…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating