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My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

It covers everything which was explain very well


It covers everything which was explain very well

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very good

Service Review

Very good


Very good

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, patient and courteous. RSPCA person was Alfred.


Very helpful, patient and courteous. rspca person was alfred.

Service Rating

The sales person knew the product however it is when i have to make a…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The sales person knew the product however it is when I have to make a claim that will be time to make a judgement call on your product and service.


The sales person knew the product however it is when i have to make a claim that will be time to make a judgement call on your product and service.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

So far I like the help I have had from your employees.


So far i like the help i have had from your employees.

Service Rating

When i signed up, i wasn't actually committed yet, i asked for a quote and…

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.


When i signed up, i wasn't actually committed yet, i asked for a quote and was called back. she answered my questions. i said i needed to discuss it with my...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service provided


Very helpful and friendly service provided

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very lovely people and they answered all the questions I wanted to know


Very lovely people and they answered all the questions i wanted to know

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very good


Very good

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the price seems good as im a single mum


The price seems good as im a single mum

Service Rating

Started online but rang as i had a few questions. the lady (sorry can't remember…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.


Started online but rang as i had a few questions. the lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. we set...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great

Service Review

Great


Great

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

It covers everything which was explain very well


Very good

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good


The price seems good as im a single mum

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, patient and courteous. RSPCA person was Alfred.


Started online but rang as i had a few questions. the lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. we set...

Service Rating

The sales person knew the product however it is when i have to make a…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The sales person knew the product however it is when I have to make a claim that will be time to make a judgement call on your product and service.


Great

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

So far I like the help I have had from your employees.


Really well priced

Service Rating

When i signed up, i wasn't actually committed yet, i asked for a quote and…

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.


The lady i dealt with was informative, pleasant just so helpful. she walked me through the whole process without rushing, explained how to make claims. she...

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service provided


Gentleman on the phone was lovely to deal with.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very lovely people and they answered all the questions I wanted to know


I have just joined and hope that rspca pet insurance lives up to my expectations

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good


Pushy and very deceitful

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the price seems good as im a single mum


So far so good - about to put a claim in so lets see how it goes :-)

Service Rating

Started online but rang as i had a few questions. the lady (sorry can't remember…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.


The service was a1.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great


I thought i could upgrade benji's insurance when i wanted to. not wait until it was time to renew his insurance in november

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very good


Very good

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great


Great

Product Rating