Read what our customers are saying
When i signed up, i wasn't actually committed yet, i asked for a quote and…
Trusted Customer -
RSPCA Pet Insurance
Service Review
When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.
When i signed up, i wasn't actually committed yet, i asked for a quote and was called back. she answered my questions. i said i needed to discuss it with my...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service provided
Very helpful and friendly service provided
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very lovely people and they answered all the questions I wanted to know
Very lovely people and they answered all the questions i wanted to know
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very good
Very good
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
the price seems good as im a single mum
The price seems good as im a single mum
Service Rating
Started online but rang as i had a few questions. the lady (sorry can't remember…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.
Started online but rang as i had a few questions. the lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. we set...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great
Service Review
Great
Great
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very friendly sales person who could help me to decide which cover would be best
Service Review
Really well priced
Really well priced
Product Rating
Service Rating
The lady i dealt with was informative, pleasant just so helpful. she walked me through…
Trusted Customer -
RSPCA Pet Insurance
Product Review
As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.
Service Review
The lady I dealt with was informative, pleasant just so helpful. She walked me through the whole process without rushing, explained how to make claims. She was fantastic. Also your insurance site is easy to follow, not complicated and easy to navigate around. I also liked that my call was answered almost immediately which meant the process didn't take long which was great as I had a puppy peeing on the carpet at the time.
The lady i dealt with was informative, pleasant just so helpful. she walked me through the whole process without rushing, explained how to make claims. she...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Gentleman on the phone was lovely to deal with.
Gentleman on the phone was lovely to deal with.
Service Rating
Pushy and very deceitful
Trusted Customer -
RSPCA Pet Insurance
Product Review
Seriously incorrect
Service Review
Pushy and very deceitful
Pushy and very deceitful
Product Rating
Service Rating
So far so good - about to put a claim in so lets see how…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
so far so good - about to put a claim in so lets see how it goes :-)
So far so good - about to put a claim in so lets see how it goes :-)
Product Rating
Service Rating
When i signed up, i wasn't actually committed yet, i asked for a quote and…
Trusted Customer -
RSPCA Pet Insurance
Service Review
When I signed up, I wasn't actually committed yet, I asked for a quote and was called back. She answered my questions. I said I needed to discuss it with my husband before making a decision, she said I could sign up now and could cancel within the cooling off period if we decided not to continue. She did not say this process would be manipulative and time-consuming. I continued the sign up process, which seemed quite straight forward, and discussed it later with my husband. We decided not to go ahead with the insurance. I then had to sit through a half-an-hour phone call with a woman, just doing her job, giving me what felt like a lecture on why to keep the insurance, which was in no way ever going to change our decision or situation. It was frustrating and completely soured the whole experience. Every insurance company may do this, I don't know.. but for this reason I have negative memories of RSPCA, let alone the pet insurance.
The lady i dealt with was informative, pleasant just so helpful. she walked me through the whole process without rushing, explained how to make claims. she...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service provided
Gentleman on the phone was lovely to deal with.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very lovely people and they answered all the questions I wanted to know
I have just joined and hope that rspca pet insurance lives up to my expectations
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good
Pushy and very deceitful
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
the price seems good as im a single mum
So far so good - about to put a claim in so lets see how it goes :-)
Service Rating
Started online but rang as i had a few questions. the lady (sorry can't remember…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Started online but rang as I had a few questions. The lady (sorry can't remember her name!) was fantastic, so professional, friendly and helpful. We set everything up there and then - couldn't have been any easier. I already have the policy documents in my inbox.
The service was a1.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great
I thought i could upgrade benji's insurance when i wanted to. not wait until it was time to renew his insurance in november
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Really well priced
I think rspca insurance is excellent
Service Rating
The lady i dealt with was informative, pleasant just so helpful. she walked me through…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady I dealt with was informative, pleasant just so helpful. She walked me through the whole process without rushing, explained how to make claims. She was fantastic. Also your insurance site is easy to follow, not complicated and easy to navigate around. I also liked that my call was answered almost immediately which meant the process didn't take long which was great as I had a puppy peeing on the carpet at the time.
Very knowledgable and easy to understand
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Gentleman on the phone was lovely to deal with.
The person that l spoke too was so amazing he explained everything to me properly
Service Rating
Pushy and very deceitful
Trusted Customer -
RSPCA Pet Insurance
Service Review
Pushy and very deceitful
Great customer service !
Service Rating
So far so good - about to put a claim in so lets see how…
Trusted Customer -
RSPCA Pet Insurance
Service Review
so far so good - about to put a claim in so lets see how it goes :-)
Fantastic customer sevice! fast service!
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great
Great
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very friendly sales person who could help me to decide which cover would be best
Very friendly sales person who could help me to decide which cover would be best
Product Rating
The lady i dealt with was informative, pleasant just so helpful. she walked me through…
Trusted Customer -
RSPCA Pet Insurance
Product Review
As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.
As I've literally just joined I haven't needed to make a claim but I like the fact that there are payment options and flexibility if you want to change payment plan and policies. Would love if there was some kind of rewards system where if you haven't made a claim for say three years your policy repayment comes down. Just as further incentive for people to continue on with it.
Product Rating
Pushy and very deceitful
Trusted Customer -
RSPCA Pet Insurance
Product Review
Seriously incorrect
Seriously incorrect
Product Rating
So far so good - about to put a claim in so lets see how…
Trusted Customer -