RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Friendly and efficient service
Marcus Hansen -
RSPCA Pet Insurance
Product Review
Great service provided for our new pet
Service Review
I was filling out the form online when the agent called and helped discuss the level of cover o needed
I was filling out the form online when the agent called and helped discuss the level of cover o needed
Product Rating
Service Rating
Professional and efficient service
Trusted Customer -
RSPCA Pet Insurance
Product Review
economical and covered the areas required.
Service Review
Staff were helpful and knowledgeable about the product. Answered all questions.
Staff were helpful and knowledgeable about the product. answered all questions.
Product Rating
Service Rating
Margaret Hamilton -
RSPCA Pet Insurance
Product Review
My pup is well but the policy seems to cover nearly everything that might go wrong.
Service Review
The girl who guided me through the process was very helpful
The girl who guided me through the process was very helpful
Product Rating
Service Rating
Easy joining process, lotes of details on the website.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I haven't had to use the pert insurance as yet, however I now have the peace of mind knowing that in the event of an emergency, Molly is covered.
Service Review
Quick and easy joining process, ample information on the website, good price on comparison to other companies.
Quick and easy joining process, ample information on the website, good price on comparison to other companies.
Product Rating
Service Rating
Very knowledgeable and professional service
Maria Ines Carrin -
RSPCA Pet Insurance
Service Review
Sarah was very professional and knew her products. She gave me confidence in the quality of the service.
Sarah was very professional and knew her products. she gave me confidence in the quality of the service.
Service Rating
Patient and persistent customer service
Vanessa -
RSPCA Pet Insurance
Product Review
Policy hasn't started yet but it looks to be a good product.
Service Review
Andrew was very patient with me, explaining all of the details of the policy, several times and then calling back when he said he would to finalise the policy.
Andrew was very patient with me, explaining all of the details of the policy, several times and then calling back when he said he would to finalise the policy.
Product Rating
Service Rating
Understanding, clear and thorough.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Understanding, clear and thorough.Very helpful leaving me feeling confident with the choice I made
Understanding, clear and thorough.very helpful leaving me feeling confident with the choice i made
Service Rating
Per insurance
Karen Burman -
RSPCA Pet Insurance
Product Review
Covers everything I need !
Service Review
Rachel was fantastic she was polite, called me back at the right time, explained everything perfectly with knowledge gave me everything I needed to know about pet insurance We've gone with the top plan & the extra Hopefully never need it but better to be safe than sorry
Rachel was fantastic she was polite, called me back at the right time, explained everything perfectly with knowledge gave me everything i needed to know about...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Excellent,
Excellent,
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Extremely polite, helpful customer service. They were patient and more than happy to answer my many questions. Thank you so much for your help!
Extremely polite, helpful customer service. they were patient and more than happy to answer my many questions. thank you so much for your help!
Service Rating
Sophie made my decision very easy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
covered my needs for my puppy
Service Review
Sofia was very knowledgeable and helpful on explaining the insurance policy that i was seeking to cover my puppy.
Sofia was very knowledgeable and helpful on explaining the insurance policy that i was seeking to cover my puppy.
Product Rating
Service Rating
Missed calls with a purpose
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have read the information booklet satisfied with the product it stacks up much better in comparison with other products in the market and ticks all the boxes for what I’m looking for just for peace of mind just incase.
Service Review
Thank you for calling me more than once. I’m a busy person I’m on the phone everyday for work. It’s thanks to you calling me more than once and not giving up on me that when I was able to take that call I organised cover for my cat in that one phone call on first contact. Excellent service, consultant was confident, spoke at a good pace, was clear concise, knowledgeable, not a robot, had personality and was a real person she used my name and my cats name throughout the call. Job well done will highly recommend! Call received Thurs 6 August 7.09pm
Thank you for calling me more than once. i’m a busy person i’m on the phone everyday for work. it’s thanks to you calling me more than once and not giving up...
Product Rating
Service Rating
Friendly and efficient service
Vanessa -
RSPCA Pet Insurance
Service Review
I was filling out the form online when the agent called and helped discuss the level of cover o needed
Andrew was very patient with me, explaining all of the details of the policy, several times and then calling back when he said he would to finalise the policy.
Service Rating
Professional and efficient service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Staff were helpful and knowledgeable about the product. Answered all questions.
Understanding, clear and thorough.very helpful leaving me feeling confident with the choice i made
Service Rating
Karen Burman -
RSPCA Pet Insurance
Service Review
The girl who guided me through the process was very helpful
Rachel was fantastic she was polite, called me back at the right time, explained everything perfectly with knowledge gave me everything i needed to know about...
Service Rating
Easy joining process, lotes of details on the website.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Quick and easy joining process, ample information on the website, good price on comparison to other companies.
Excellent,
Service Rating
Very knowledgeable and professional service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Sarah was very professional and knew her products. She gave me confidence in the quality of the service.
Extremely polite, helpful customer service. they were patient and more than happy to answer my many questions. thank you so much for your help!
Service Rating
Patient and persistent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Andrew was very patient with me, explaining all of the details of the policy, several times and then calling back when he said he would to finalise the policy.
Sofia was very knowledgeable and helpful on explaining the insurance policy that i was seeking to cover my puppy.
Service Rating
Understanding, clear and thorough.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Understanding, clear and thorough.Very helpful leaving me feeling confident with the choice I made
Thank you for calling me more than once. i’m a busy person i’m on the phone everyday for work. it’s thanks to you calling me more than once and not giving up...
Service Rating
Per insurance
Lisa-Marie Robinson -
RSPCA Pet Insurance
Service Review
Rachel was fantastic she was polite, called me back at the right time, explained everything perfectly with knowledge gave me everything I needed to know about pet insurance We've gone with the top plan & the extra Hopefully never need it but better to be safe than sorry
A delight to deal with the sales person who set me up with the policy.
Service Rating
Amelia Harris -
RSPCA Pet Insurance
Service Review
Excellent,
Signing up was easy. the agent who helped me was excellent. she explained all the levels of insurance, terms. benefits, etc. very well. she was very helpful...
Service Rating
Christine Lord -
RSPCA Pet Insurance
Service Review
Extremely polite, helpful customer service. They were patient and more than happy to answer my many questions. Thank you so much for your help!
Irene was excellent now will await your delivery of insurance claims eagerly !!
Service Rating
Sophie made my decision very easy.
Indianna Chapman -
RSPCA Pet Insurance
Service Review
Sofia was very knowledgeable and helpful on explaining the insurance policy that i was seeking to cover my puppy.
Lily was absolutely amazing. she was so extremely helpful and lovely over the phone i could have talked to her all day. she is extremely knowledgeable and...
Service Rating
Missed calls with a purpose
Trusted Customer -
RSPCA Pet Insurance
Service Review
Thank you for calling me more than once. I’m a busy person I’m on the phone everyday for work. It’s thanks to you calling me more than once and not giving up on me that when I was able to take that call I organised cover for my cat in that one phone call on first contact. Excellent service, consultant was confident, spoke at a good pace, was clear concise, knowledgeable, not a robot, had personality and was a real person she used my name and my cats name throughout the call. Job well done will highly recommend! Call received Thurs 6 August 7.09pm
Easy to have the quote and purchase.
Service Rating
Friendly and efficient service
Marcus Hansen -
RSPCA Pet Insurance
Product Review
Great service provided for our new pet
Great service provided for our new pet
Product Rating
Professional and efficient service
Trusted Customer -
RSPCA Pet Insurance
Product Review
economical and covered the areas required.
economical and covered the areas required.
Product Rating
Margaret Hamilton -
RSPCA Pet Insurance
Product Review
My pup is well but the policy seems to cover nearly everything that might go wrong.
My pup is well but the policy seems to cover nearly everything that might go wrong.
Product Rating
Easy joining process, lotes of details on the website.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I haven't had to use the pert insurance as yet, however I now have the peace of mind knowing that in the event of an emergency, Molly is covered.
I haven't had to use the pert insurance as yet, however I now have the peace of mind knowing that in the event of an emergency, Molly is covered.
Product Rating
Patient and persistent customer service
Vanessa -
RSPCA Pet Insurance
Product Review
Policy hasn't started yet but it looks to be a good product.
Policy hasn't started yet but it looks to be a good product.
Product Rating
Per insurance
Karen Burman -
RSPCA Pet Insurance
Product Review
Covers everything I need !
Covers everything I need !
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Sophie made my decision very easy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
covered my needs for my puppy
covered my needs for my puppy
Product Rating
Missed calls with a purpose
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have read the information booklet satisfied with the product it stacks up much better in comparison with other products in the market and ticks all the boxes for what I’m looking for just for peace of mind just incase.
Have read the information booklet satisfied with the product it stacks up much better in comparison with other products in the market and ticks all the boxes for what I’m looking for just for peace of mind just incase.