Read what our customers are saying
So far, excellent service by phone and email, except that i am unable to get…
Trusted Customer -
RSPCA Pet Insurance
Service Review
So far, excellent service by phone and email, except that I am unable to get access to the registration process which requires a password and will not let me create one. Will need another phone call to sort this out for bank details.
So far, excellent service by phone and email, except that i am unable to get access to the registration process which requires a password and will not let me...
Service Rating
Excellent service product well explained,
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
excellent service product well explained,
Excellent service product well explained,
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very informative and good that ten percent goes to disadvantaged pets care in australia
Very informative and good that ten percent goes to disadvantaged pets care in australia
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have not used this as yet but feel it was the best policy offered.
Service Review
A very pleasant person talking me through the policy conditions
A very pleasant person talking me through the policy conditions
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent phone service and very helpful and informative representative
Excellent phone service and very helpful and informative representative
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The service provided over the phone was excellent. Everything was clearly explained.
The service provided over the phone was excellent. everything was clearly explained.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
We are very happy with our pet insurance deal.
Service Review
Staff were polite and easy to understand.
Staff were polite and easy to understand.
Product Rating
Service Rating
Good but on the paper work has the wrong sex down for my dog and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
The product seems fair.
Service Review
Good but on the paper work has the wrong sex down for my dog and also has given me a different policy number to what the lady gave me, I have called to fix this problem but no one has called me back as I am at work and could hold on. the lady organised for someone to call and I am still waiting to have this fixed up.
Good but on the paper work has the wrong sex down for my dog and also has given me a different policy number to what the lady gave me, i have called to fix...
Product Rating
Service Rating
I found the first consultant i spoke to was less interested in listening to my questions/…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I found the first consultant i spoke to was less interested in listening to my questions/ comments because they were too busy pushing for the higher premium cover, they appeared very scripted and a simple process was one that became tedious and dragged out.
I found the first consultant i spoke to was less interested in listening to my questions/ comments because they were too busy pushing for the higher premium...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Thorough and helpful
Service Review
Very thorough and helpful
Very thorough and helpful
Product Rating
Service Rating
Well, i cannot reasonably assess the insurance itself as i have only just taken out…
Trusted Customer -
RSPCA Pet Insurance
Product Review
We will see as we go on.
Service Review
Well, I cannot reasonably assess the insurance itself as I have only just taken out the policy but it seems like it will have good coverage.
Well, i cannot reasonably assess the insurance itself as i have only just taken out the policy but it seems like it will have good coverage.
Product Rating
Service Rating
Excellent cover with ultimate plan. details carefully explained over the phone, all questions answered in…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Cover is generous. Insurance for pet owners whose animals injure another animal would be a welcome addition.
Service Review
Excellent cover with ultimate plan. Details carefully explained over the phone, all questions answered in full.
Excellent cover with ultimate plan. details carefully explained over the phone, all questions answered in full.
Product Rating
Service Rating
So far, excellent service by phone and email, except that i am unable to get…
Trusted Customer -
RSPCA Pet Insurance
Service Review
So far, excellent service by phone and email, except that I am unable to get access to the registration process which requires a password and will not let me create one. Will need another phone call to sort this out for bank details.
Very thorough and helpful
Service Rating
Excellent service product well explained,
Trusted Customer -
RSPCA Pet Insurance
Service Review
excellent service product well explained,
Well, i cannot reasonably assess the insurance itself as i have only just taken out the policy but it seems like it will have good coverage.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very informative and good that ten percent goes to disadvantaged pets care in australia
Excellent cover with ultimate plan. details carefully explained over the phone, all questions answered in full.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
A very pleasant person talking me through the policy conditions
Have seen the ads on tv.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent phone service and very helpful and informative representative
This seems like a good service. as i have only taken out pet insurance for the first time i have yet to see if it will prove a good choice.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service provided over the phone was excellent. Everything was clearly explained.
Excellent product knowledge and knew what to advise up front and inviting of other questions.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Staff were polite and easy to understand.
Excellent customer service, i wasnt waiting long for a phone call, your representative was very clear to understand and was very happy to answer questions 12/10
Service Rating
Good but on the paper work has the wrong sex down for my dog and…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good but on the paper work has the wrong sex down for my dog and also has given me a different policy number to what the lady gave me, I have called to fix this problem but no one has called me back as I am at work and could hold on. the lady organised for someone to call and I am still waiting to have this fixed up.
I haven't tried it yet as i only joined last week, however the girl explained everything to me and i hope i never have to use it but it sounds very good.
Service Rating
I found the first consultant i spoke to was less interested in listening to my questions/…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I found the first consultant i spoke to was less interested in listening to my questions/ comments because they were too busy pushing for the higher premium cover, they appeared very scripted and a simple process was one that became tedious and dragged out.
Kim the assistant that made the call was veryclear and patient with me regarding explanation of your product
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough and helpful
Polite and helpful
Service Rating
Well, i cannot reasonably assess the insurance itself as i have only just taken out…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Well, I cannot reasonably assess the insurance itself as I have only just taken out the policy but it seems like it will have good coverage.
Insurance for my gorgeous rspca rescue dog 'banjo' is just what i need to ensure that if any health issues arise in the future he is insured.
Service Rating
Excellent cover with ultimate plan. details carefully explained over the phone, all questions answered in…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent cover with ultimate plan. Details carefully explained over the phone, all questions answered in full.
Original sign up was easily completed by friendly and courteous operator.
Service Rating
Excellent service product well explained,
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have not used this as yet but feel it was the best policy offered.
Have not used this as yet but feel it was the best policy offered.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
We are very happy with our pet insurance deal.
We are very happy with our pet insurance deal.
Product Rating
Good but on the paper work has the wrong sex down for my dog and…
Trusted Customer -
RSPCA Pet Insurance
Product Review
The product seems fair.
The product seems fair.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Thorough and helpful
Thorough and helpful
Product Rating
Well, i cannot reasonably assess the insurance itself as i have only just taken out…
Trusted Customer -
RSPCA Pet Insurance
Product Review
We will see as we go on.
We will see as we go on.
Product Rating
Excellent cover with ultimate plan. details carefully explained over the phone, all questions answered in…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Cover is generous. Insurance for pet owners whose animals injure another animal would be a welcome addition.
Cover is generous. Insurance for pet owners whose animals injure another animal would be a welcome addition.