RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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27 minutes on hold
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm not sure. I'll have a proper read. I originally called instead of doing it online to ensure I received the discount and so both of my puppies would be on the one log in. Checking i select too now.
Service Review
2 or so weeks ago I started entering my puppy's details online and received a call immediately which was excellent. The lady then put me through to the extension to complete my insurance for Molly. After 26 minutes on hold, my lunch break was over so I had to hang up and go back to work. No follow-up from RSPCA and I forgot until a couple of weeks later. The waiting time is too long.
2 or so weeks ago i started entering my puppy's details online and received a call immediately which was excellent. the lady then put me through to the...
Product Rating
Service Rating
Quick and helpful. good business practice.
Michael Watkins -
RSPCA Pet Insurance
Product Review
Cover is first class and helps RSPCA. It started promply the next day. He is now more than adequately covered.
Service Review
The sales team were very quick to follow up the website enquiry and very helpful in finding the right cover for Slim.
The sales team were very quick to follow up the website enquiry and very helpful in finding the right cover for slim.
Product Rating
Service Rating
Lee Astheimer -
RSPCA Pet Insurance
Product Review
very good value, upfront clear information
Service Review
extremely helpful explanation of all the options without being pushy about sales
Extremely helpful explanation of all the options without being pushy about sales
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent informative and easy a pleasant experience
Excellent informative and easy a pleasant experience
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent follow up. Detailed answers provided clearly and efficiently. Overall, a very positive service experience.
Excellent follow up. detailed answers provided clearly and efficiently. overall, a very positive service experience.
Service Rating
Very helpful
Penelope Baker -
RSPCA Pet Insurance
Product Review
I have not used the insurance yet but I am happy with the cover and the price
Service Review
I was dealt with by Cody and Lilly. these two ladies were extremely knowledgeable and helpful. These two ladies were very polite and made sure I signed up for exactly what I was after with the best price.
I was dealt with by cody and lilly. these two ladies were extremely knowledgeable and helpful. these two ladies were very polite and made sure i signed up for...
Product Rating
Service Rating
Daniel Carmichael -
RSPCA Pet Insurance
Product Review
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
The service was great as i had no issues, and the process was simple only taking about 5 minutes.
Product Rating
Service Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
It was great.
It was great.
Product Rating
Service Rating
Great!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fast and efficient
Fast and efficient
Service Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm happy with my cover cost and options, as well as payment options.
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
The man who did the follow up call came across as very abrupt and pushy. the cover options were great quality, and i had questions answered well, however the...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money and compares better to others
Service Review
Reliable service
Reliable service
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and helpful
Very polite and helpful
Service Rating
27 minutes on hold
Penelope Baker -
RSPCA Pet Insurance
Service Review
2 or so weeks ago I started entering my puppy's details online and received a call immediately which was excellent. The lady then put me through to the extension to complete my insurance for Molly. After 26 minutes on hold, my lunch break was over so I had to hang up and go back to work. No follow-up from RSPCA and I forgot until a couple of weeks later. The waiting time is too long.
I was dealt with by cody and lilly. these two ladies were extremely knowledgeable and helpful. these two ladies were very polite and made sure i signed up for...
Service Rating
Quick and helpful. good business practice.
Daniel Carmichael -
RSPCA Pet Insurance
Service Review
The sales team were very quick to follow up the website enquiry and very helpful in finding the right cover for Slim.
The service was great as i had no issues, and the process was simple only taking about 5 minutes.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
extremely helpful explanation of all the options without being pushy about sales
It was great.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent informative and easy a pleasant experience
Fast and efficient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent follow up. Detailed answers provided clearly and efficiently. Overall, a very positive service experience.
The man who did the follow up call came across as very abrupt and pushy. the cover options were great quality, and i had questions answered well, however the...
Service Rating
Very helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was dealt with by Cody and Lilly. these two ladies were extremely knowledgeable and helpful. These two ladies were very polite and made sure I signed up for exactly what I was after with the best price.
Reliable service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
Very polite and helpful
Service Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was great.
Helpful understanding efficient
Service Rating
Great!
Carrington Gittus -
RSPCA Pet Insurance
Service Review
Fast and efficient
Very quick and easy
Service Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
Wonderful phone manner, took the time to answer every question and very polite and patient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Reliable service
Each time i contacted the call centre they were professional and knowledgeable in their response and very polite.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and helpful
Very professional and understanding (as i had a 11 month year old screaming in the background)
Service Rating
27 minutes on hold
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm not sure. I'll have a proper read. I originally called instead of doing it online to ensure I received the discount and so both of my puppies would be on the one log in. Checking i select too now.
I'm not sure. I'll have a proper read. I originally called instead of doing it online to ensure I received the discount and so both of my puppies would be on the one log in. Checking i select too now.
Product Rating
Quick and helpful. good business practice.
Michael Watkins -
RSPCA Pet Insurance
Product Review
Cover is first class and helps RSPCA. It started promply the next day. He is now more than adequately covered.
Cover is first class and helps RSPCA. It started promply the next day. He is now more than adequately covered.
Product Rating
Lee Astheimer -
RSPCA Pet Insurance
Product Review
very good value, upfront clear information
very good value, upfront clear information
Product Rating
Very helpful
Penelope Baker -
RSPCA Pet Insurance
Product Review
I have not used the insurance yet but I am happy with the cover and the price
I have not used the insurance yet but I am happy with the cover and the price
Product Rating
Daniel Carmichael -
RSPCA Pet Insurance
Product Review
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
Product Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm happy with my cover cost and options, as well as payment options.
I'm happy with my cover cost and options, as well as payment options.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money and compares better to others
Value for money and compares better to others