Read what our customers are saying
Very helpful
Penelope Baker -
RSPCA Pet Insurance
Product Review
I have not used the insurance yet but I am happy with the cover and the price
Service Review
I was dealt with by Cody and Lilly. these two ladies were extremely knowledgeable and helpful. These two ladies were very polite and made sure I signed up for exactly what I was after with the best price.
I was dealt with by cody and lilly. these two ladies were extremely knowledgeable and helpful. these two ladies were very polite and made sure i signed up for...
Product Rating
Service Rating
Daniel Carmichael -
RSPCA Pet Insurance
Product Review
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
The service was great as i had no issues, and the process was simple only taking about 5 minutes.
Product Rating
Service Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
It was great.
It was great.
Product Rating
Service Rating
Great!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fast and efficient
Fast and efficient
Service Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm happy with my cover cost and options, as well as payment options.
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
The man who did the follow up call came across as very abrupt and pushy. the cover options were great quality, and i had questions answered well, however the...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money and compares better to others
Service Review
Reliable service
Reliable service
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and helpful
Very polite and helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helpful understanding efficient
Helpful understanding efficient
Service Rating
Carrington Gittus -
RSPCA Pet Insurance
Service Review
Very quick and easy
Very quick and easy
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Wonderful phone manner, took the time to answer every question and very polite and patient
Wonderful phone manner, took the time to answer every question and very polite and patient
Service Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Each time I contacted the call centre they were professional and knowledgeable in their response and very polite.
Each time i contacted the call centre they were professional and knowledgeable in their response and very polite.
Product Rating
Service Rating
Professional, thoughtful, thorough, comprehensive, upfront
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money, I feel certain about the product which I purchases
Service Review
Very professional and understanding (as I had a 11 month year old screaming in the background)
Very professional and understanding (as i had a 11 month year old screaming in the background)
Product Rating
Service Rating
Very helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was dealt with by Cody and Lilly. these two ladies were extremely knowledgeable and helpful. These two ladies were very polite and made sure I signed up for exactly what I was after with the best price.
Helpful understanding efficient
Service Rating
Carrington Gittus -
RSPCA Pet Insurance
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
Very quick and easy
Service Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was great.
Wonderful phone manner, took the time to answer every question and very polite and patient
Service Rating
Great!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fast and efficient
Each time i contacted the call centre they were professional and knowledgeable in their response and very polite.
Service Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
Very professional and understanding (as i had a 11 month year old screaming in the background)
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Reliable service
As i was filling in on line, my mobile rang. a very nice person took my details ,and explained everything. i was happy to have rspca handle my dog insurance....
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and helpful
The lovely lady that organized my pet insurance was a 10/10. she called me back exactly when she said she would and was patient with me when choosing a level...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helpful understanding efficient
The process was straight forward and easy to understand!
Service Rating
Kayla Pirrie -
RSPCA Pet Insurance
Service Review
Very quick and easy
Not gonna be able to afford it next year with how much it goes up every year so thanks
Service Rating
Jacqui -
RSPCA Pet Insurance
Service Review
Wonderful phone manner, took the time to answer every question and very polite and patient
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Service Rating
Great
Melanie Waters -
RSPCA Pet Insurance
Service Review
Each time I contacted the call centre they were professional and knowledgeable in their response and very polite.
Mannerisms; polite and courteous when asked to repeat something
Service Rating
Professional, thoughtful, thorough, comprehensive, upfront
Lloyd Schulz -
RSPCA Pet Insurance
Service Review
Very professional and understanding (as I had a 11 month year old screaming in the background)
Explained the different types of insurance very well
Service Rating
Very helpful
Penelope Baker -
RSPCA Pet Insurance
Product Review
I have not used the insurance yet but I am happy with the cover and the price
I have not used the insurance yet but I am happy with the cover and the price
Product Rating
Daniel Carmichael -
RSPCA Pet Insurance
Product Review
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
I haven't need to use the product yet, but I feel better already knowing I have the cover for when I need it.
Product Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Insurance was great quality, sales person was just pushy.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I'm happy with my cover cost and options, as well as payment options.
I'm happy with my cover cost and options, as well as payment options.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money and compares better to others
Value for money and compares better to others
Product Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Professional, thoughtful, thorough, comprehensive, upfront
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money, I feel certain about the product which I purchases
Value for money, I feel certain about the product which I purchases