Read what our customers are saying
Wendy Wickstrom -
RSPCA Pet Insurance
Product Review
Service Review
Fantastic!
Fantastic!
Product Rating
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
The representative, chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Service Rating
Good to speak directly to service provider.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
Easy to use. quote straight away. website clear and concise. all email and text received without issues.
Product Rating
Service Rating
Very friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
Great! krystal was very helpful and we had a great conversation.
Service Rating
Professional -
Trusted Customer -
RSPCA Pet Insurance
Product Review
A bit early to tell you anything as I Will only know this when I have to make a claim
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Product Rating
Service Rating
Didnt find the service very good or helpful
Michael Cliffe -
RSPCA Pet Insurance
Product Review
Service Review
Talk to there customers and make it easier to add more than one pet
Talk to there customers and make it easier to add more than one pet
Product Rating
Service Rating
Dean Broadwood -
RSPCA Pet Insurance
Service Review
An extremely enjoyable experience thankyou.
An extremely enjoyable experience thankyou.
Service Rating
My enquire was handled promptly and professionally
Trusted Customer -
RSPCA Pet Insurance
Service Review
Handled promptly and professionally
Handled promptly and professionally
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify questions I was at work and hadn’t finished the quote , just wanted a overall look at policy
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify...
Service Rating
This is my first experience but i already have peace of mind.
Pamela Ruecker -
RSPCA Pet Insurance
Service Review
The process of insuring Knox was simple and clear. RSPCA is a known and respected name for best care and friendly experience.
The process of insuring knox was simple and clear. rspca is a known and respected name for best care and friendly experience.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
it was great that we get to speak to the same staff member when they quoted us
It was great that we get to speak to the same staff member when they quoted us
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fantastic!
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Service Rating
Excellent
Michael Cliffe -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Talk to there customers and make it easier to add more than one pet
Service Rating
Good to speak directly to service provider.
Dean Broadwood -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
An extremely enjoyable experience thankyou.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
Handled promptly and professionally
Service Rating
Very friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify...
Service Rating
Professional -
Pamela Ruecker -
RSPCA Pet Insurance
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
The process of insuring knox was simple and clear. rspca is a known and respected name for best care and friendly experience.
Service Rating
Didnt find the service very good or helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
Talk to there customers and make it easier to add more than one pet
It was great that we get to speak to the same staff member when they quoted us
Service Rating
Bella Khoshbakht -
RSPCA Pet Insurance
Service Review
An extremely enjoyable experience thankyou.
Nice and friendly in the phone with great understanding of clients needs.
Service Rating
My enquire was handled promptly and professionally
Janice -
RSPCA Pet Insurance
Service Review
Handled promptly and professionally
Your customer service representative was extremely friendly, patient and helpful. a suggestion would be for you to simplify the recitation of the "terms and...
Service Rating
Lisa Latty -
RSPCA Pet Insurance
Service Review
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify questions I was at work and hadn’t finished the quote , just wanted a overall look at policy
The advice and information i received was very helpful, thorough and delivered in a professional and friendly manner. policy quality and price are great too....
Service Rating
This is my first experience but i already have peace of mind.
Elizabeth Hobson -
RSPCA Pet Insurance
Service Review
The process of insuring Knox was simple and clear. RSPCA is a known and respected name for best care and friendly experience.
Great service and answered all my questions. she new all the answers
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
it was great that we get to speak to the same staff member when they quoted us
Competitive rates and i liked the fact that part of our insurance was going towards the rspca.
Service Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.
Product Rating
Professional -
Trusted Customer -
RSPCA Pet Insurance
Product Review
A bit early to tell you anything as I Will only know this when I have to make a claim
A bit early to tell you anything as I Will only know this when I have to make a claim
Product Rating
Didnt find the service very good or helpful
Michael Cliffe -