Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
As I was filling in on line, my mobile rang. A very nice person took my details ,and explained everything. I was happy to have RSPCA handle my dog insurance. One thing, was told I didn’t have to finish my on line details, as they were taken over the phone. Then I get an email asking me to finish my on line enquiries ??? That’s the only thing. Thank you for your service.
As i was filling in on line, my mobile rang. a very nice person took my details ,and explained everything. i was happy to have rspca handle my dog insurance....
Product Rating
Service Rating
10/10
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The lovely lady that organized my pet insurance was a 10/10. She called me back exactly when she said she would and was patient with me when choosing a level of cover. Her knowledge of the products was great and I was really happy with the experience. Thank you!
The lovely lady that organized my pet insurance was a 10/10. she called me back exactly when she said she would and was patient with me when choosing a level...
Product Rating
Service Rating
Good value for money!
Trusted Customer -
RSPCA Pet Insurance
Product Review
it was clear as to the cover provided , I could see what I might get for my money!
Service Review
the process was straight forward and easy to understand!
The process was straight forward and easy to understand!
Product Rating
Service Rating
Poor
Kayla Pirrie -
RSPCA Pet Insurance
Product Review
Service Review
not gonna be able to afford it next year with how much it goes up every year so thanks
Not gonna be able to afford it next year with how much it goes up every year so thanks
Product Rating
Service Rating
Ease of process
Jacqui -
RSPCA Pet Insurance
Product Review
The RSPCA is a great organisation - happy to assist and protect my new fur family member
Service Review
The ease of the quotation process and the clear and concise explanation of the terms and conditions
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Product Rating
Service Rating
Melanie Waters -
RSPCA Pet Insurance
Service Review
Mannerisms; polite and courteous when asked to repeat something
Mannerisms; polite and courteous when asked to repeat something
Service Rating
Lloyd Schulz -
RSPCA Pet Insurance
Service Review
Explained the different types of insurance very well
Explained the different types of insurance very well
Service Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Product Review
Service Review
Fantastic!
Fantastic!
Product Rating
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
The representative, chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Service Rating
Good to speak directly to service provider.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
Easy to use. quote straight away. website clear and concise. all email and text received without issues.
Product Rating
Service Rating
Very friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
Great! krystal was very helpful and we had a great conversation.
Service Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Service Review
As I was filling in on line, my mobile rang. A very nice person took my details ,and explained everything. I was happy to have RSPCA handle my dog insurance. One thing, was told I didn’t have to finish my on line details, as they were taken over the phone. Then I get an email asking me to finish my on line enquiries ??? That’s the only thing. Thank you for your service.
Fantastic!
Service Rating
10/10
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lovely lady that organized my pet insurance was a 10/10. She called me back exactly when she said she would and was patient with me when choosing a level of cover. Her knowledge of the products was great and I was really happy with the experience. Thank you!
The representative, chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Service Rating
Good value for money!
Trusted Customer -
RSPCA Pet Insurance
Service Review
the process was straight forward and easy to understand!
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Poor
Trusted Customer -
RSPCA Pet Insurance
Service Review
not gonna be able to afford it next year with how much it goes up every year so thanks
Easy to use. quote straight away. website clear and concise. all email and text received without issues.
Service Rating
Ease of process
Trusted Customer -
RSPCA Pet Insurance
Service Review
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Great! krystal was very helpful and we had a great conversation.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Mannerisms; polite and courteous when asked to repeat something
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Service Rating
Michael Cliffe -
RSPCA Pet Insurance
Service Review
Explained the different types of insurance very well
Talk to there customers and make it easier to add more than one pet
Service Rating
Dean Broadwood -
RSPCA Pet Insurance
Service Review
Fantastic!
An extremely enjoyable experience thankyou.
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Handled promptly and professionally
Service Rating
Good to speak directly to service provider.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify...
Service Rating
Pamela Ruecker -
RSPCA Pet Insurance
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
The process of insuring knox was simple and clear. rspca is a known and respected name for best care and friendly experience.
Service Rating
Very friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
It was great that we get to speak to the same staff member when they quoted us
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
10/10
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Good value for money!
Trusted Customer -
RSPCA Pet Insurance
Product Review
it was clear as to the cover provided , I could see what I might get for my money!
it was clear as to the cover provided , I could see what I might get for my money!
Product Rating
Poor
Kayla Pirrie -
RSPCA Pet Insurance
Product Review
Product Rating
Ease of process
Jacqui -
RSPCA Pet Insurance
Product Review
The RSPCA is a great organisation - happy to assist and protect my new fur family member
The RSPCA is a great organisation - happy to assist and protect my new fur family member
Product Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.
Plenty of options for cover. Website easy to navigate through.process of purchase hassle free.