RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,090 4,083 2,800 customer reviews.
Rated /5 from 409040832800 Reviews
Authentic reviews powered by Feefo
Read what our customers are saying
Professional -
Trusted Customer -
RSPCA Pet Insurance
Product Review
A bit early to tell you anything as I Will only know this when I have to make a claim
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Product Rating
Service Rating
Didnt find the service very good or helpful
Michael Cliffe -
RSPCA Pet Insurance
Product Review
Service Review
Talk to there customers and make it easier to add more than one pet
Talk to there customers and make it easier to add more than one pet
Product Rating
Service Rating
Dean Broadwood -
RSPCA Pet Insurance
Service Review
An extremely enjoyable experience thankyou.
An extremely enjoyable experience thankyou.
Service Rating
My enquire was handled promptly and professionally
Trusted Customer -
RSPCA Pet Insurance
Service Review
Handled promptly and professionally
Handled promptly and professionally
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify questions I was at work and hadn’t finished the quote , just wanted a overall look at policy
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify...
Service Rating
This is my first experience but i already have peace of mind.
Pamela Ruecker -
RSPCA Pet Insurance
Service Review
The process of insuring Knox was simple and clear. RSPCA is a known and respected name for best care and friendly experience.
The process of insuring knox was simple and clear. rspca is a known and respected name for best care and friendly experience.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
it was great that we get to speak to the same staff member when they quoted us
It was great that we get to speak to the same staff member when they quoted us
Service Rating
Very pleasant experience
Bella Khoshbakht -
RSPCA Pet Insurance
Product Review
Service Review
Nice and friendly in the phone with great understanding of clients needs.
Nice and friendly in the phone with great understanding of clients needs.
Product Rating
Service Rating
Great except the t&cs
Janice -
RSPCA Pet Insurance
Product Review
Service Review
Your customer service representative was extremely friendly, patient and helpful. A suggestion would be for you to simplify the recitation of the "terms and conditions". It is not very helpful to listen to someone recite all the terms and conditions for five minutes at the end of the call, in the evening. Please consider simply referring clients to a document that they can refer to so that they can read it themselves or at least offer the client the opportunity to decline the need to hear the T&Cs read to them. I am much better at reading information than listening to it over the phone.
Your customer service representative was extremely friendly, patient and helpful. a suggestion would be for you to simplify the recitation of the "terms and...
Product Rating
Service Rating
Definitely recommend!!
Lisa Latty -
RSPCA Pet Insurance
Product Review
Service Review
The advice and information I received was very helpful, thorough and delivered in a professional and friendly manner. Policy quality and price are great too. Would recommend to anyone who loves and wants to give them the best care for life.
The advice and information i received was very helpful, thorough and delivered in a professional and friendly manner. policy quality and price are great too....
Product Rating
Service Rating
New policy for my ragdoll freddie
Elizabeth Hobson -
RSPCA Pet Insurance
Product Review
I just did a quote online. You call me up to follow up on the quote. So pleased you did as now Freddie is covered! 10/10 service Thank you
Service Review
Great service and answered all my questions. She new all the answers
Great service and answered all my questions. she new all the answers
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fast, simple and informative.
Service Review
Competitive rates and I liked the fact that part of our insurance was going towards the RSPCA.
Competitive rates and i liked the fact that part of our insurance was going towards the rspca.
Product Rating
Service Rating
Professional -
Bella Khoshbakht -
RSPCA Pet Insurance
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Nice and friendly in the phone with great understanding of clients needs.
Service Rating
Didnt find the service very good or helpful
Janice -
RSPCA Pet Insurance
Service Review
Talk to there customers and make it easier to add more than one pet
Your customer service representative was extremely friendly, patient and helpful. a suggestion would be for you to simplify the recitation of the "terms and...
Service Rating
Lisa Latty -
RSPCA Pet Insurance
Service Review
An extremely enjoyable experience thankyou.
The advice and information i received was very helpful, thorough and delivered in a professional and friendly manner. policy quality and price are great too....
Service Rating
My enquire was handled promptly and professionally
Elizabeth Hobson -
RSPCA Pet Insurance
Service Review
Handled promptly and professionally
Great service and answered all my questions. she new all the answers
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
All the reading of the policies over the phone ,’could be done by email and customer hits a button which says agree or “request a call back to clarify questions I was at work and hadn’t finished the quote , just wanted a overall look at policy
Competitive rates and i liked the fact that part of our insurance was going towards the rspca.
Service Rating
This is my first experience but i already have peace of mind.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The process of insuring Knox was simple and clear. RSPCA is a known and respected name for best care and friendly experience.
Clear, confident and friendly, without being pushy.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
it was great that we get to speak to the same staff member when they quoted us
Harley was most helpful to talk to and has impeccable customer service skills. i’m a customer service officer myself so i’d like to provide positive feedback...
Service Rating
Very pleasant experience
Violet Fox -
RSPCA Pet Insurance
Service Review
Nice and friendly in the phone with great understanding of clients needs.
The operator i spoke with was so helpful and knowledgeable on the product :) thanks heaps!!
Service Rating
Great except the t&cs
Benjamin Collingham -
RSPCA Pet Insurance
Service Review
Your customer service representative was extremely friendly, patient and helpful. A suggestion would be for you to simplify the recitation of the "terms and conditions". It is not very helpful to listen to someone recite all the terms and conditions for five minutes at the end of the call, in the evening. Please consider simply referring clients to a document that they can refer to so that they can read it themselves or at least offer the client the opportunity to decline the need to hear the T&Cs read to them. I am much better at reading information than listening to it over the phone.
Good value and easy online setup to follow
Service Rating
Definitely recommend!!
Malgosia Ciborowski -
RSPCA Pet Insurance
Service Review
The advice and information I received was very helpful, thorough and delivered in a professional and friendly manner. Policy quality and price are great too. Would recommend to anyone who loves and wants to give them the best care for life.
The customer service consultant was very polite and professional.
Service Rating
New policy for my ragdoll freddie
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great service and answered all my questions. She new all the answers
I've got the best quote at the cover level i was looking for.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Competitive rates and I liked the fact that part of our insurance was going towards the RSPCA.
Quick & easy
Service Rating
Professional -
Trusted Customer -
RSPCA Pet Insurance
Product Review
A bit early to tell you anything as I Will only know this when I have to make a claim
A bit early to tell you anything as I Will only know this when I have to make a claim
Product Rating
Didnt find the service very good or helpful
Michael Cliffe -
RSPCA Pet Insurance
Product Review
Product Rating
Very pleasant experience
Bella Khoshbakht -
RSPCA Pet Insurance
Product Review
Product Rating
Great except the t&cs
Janice -
RSPCA Pet Insurance
Product Review
Product Rating
Definitely recommend!!
Lisa Latty -
RSPCA Pet Insurance
Product Review
Product Rating
New policy for my ragdoll freddie
Elizabeth Hobson -
RSPCA Pet Insurance
Product Review
I just did a quote online. You call me up to follow up on the quote. So pleased you did as now Freddie is covered! 10/10 service Thank you
I just did a quote online. You call me up to follow up on the quote. So pleased you did as now Freddie is covered! 10/10 service Thank you
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fast, simple and informative.
Fast, simple and informative.