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My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great products to choose from

Service Review

Kirsty was very friendly and easy to talk to


Kirsty was very friendly and easy to talk to

Product Rating

Service Rating

The customer service officer called me while i was still looking at the policy online…

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.

Service Review

The customer service officer called me while I was still looking at the policy online and pushed me to sign up even though I said I wanted to look around first. I have since cancelled the policy because I found a much cheaper policy with almost identical benefits. I would rather make a donation to the RSPCA directly as I discovered they only receive up to 10% of the premium anyway.


The customer service officer called me while i was still looking at the policy online and pushed me to sign up even though i said i wanted to look around...

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great customer service and friendly attitude when signing me up. More than helpful.


Great customer service and friendly attitude when signing me up. more than helpful.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

She was excellent !!!!


She was excellent !!!!

Service Rating

Good that you followed up with my initial online quote. could improve on accuracy of…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Good that you followed up with my initial online quote. Could improve on accuracy of policy details after the call. My insurance policy contain incorrect details like gender of my dog & policy numbers quoted on the phone completely different to attached policy in the email!


Good that you followed up with my initial online quote. could improve on accuracy of policy details after the call. my insurance policy contain incorrect...

Product Rating

Service Rating

Very polite and efficient presentation of the products and helpful on choosing the one that…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints

Service Review

Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs Thank you for the patient


Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs thank you for the patient

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent feed back

Service Review

Service was excellent


Service was excellent

Product Rating

Service Rating

Very pleased with the ease to change insurance to rspca the young man very helpful…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As above pleased to be a member my name is Sam my owner is Miss Pat Martin.

Service Review

Very pleased with the ease to change insurance to RSPCA the young man very helpful with information required pleased some money goes directly to RSPCA.


Very pleased with the ease to change insurance to rspca the young man very helpful with information required pleased some money goes directly to rspca.

Product Rating

Service Rating

The information i was given by your consultant was excellent, easy to understanding and she…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The information I was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. I was happy that this was not a "hard sell" and I was not being pushed to choose a plan I could not afford. Thank You


The information i was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. i was happy that this was...

Service Rating

The agent was very clear non pushy gave me all the options. a credit to…

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

just joined so time will be the real test but I have confidence in your product.

Service Review

The agent was very clear non pushy gave me all the options. A credit to your organisation.


The agent was very clear non pushy gave me all the options. a credit to your organisation.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very good value for services offered plus helping the rspca with portion of profits.

Service Review

A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.


A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.

Service Review

Very professional and pleasant to deal with


Very professional and pleasant to deal with

Product Rating

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Kirsty was very friendly and easy to talk to


The information i was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. i was happy that this was...

Service Rating

The customer service officer called me while i was still looking at the policy online…

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

The customer service officer called me while I was still looking at the policy online and pushed me to sign up even though I said I wanted to look around first. I have since cancelled the policy because I found a much cheaper policy with almost identical benefits. I would rather make a donation to the RSPCA directly as I discovered they only receive up to 10% of the premium anyway.


The agent was very clear non pushy gave me all the options. a credit to your organisation.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great customer service and friendly attitude when signing me up. More than helpful.


A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

She was excellent !!!!


Very professional and pleasant to deal with

Service Rating

Good that you followed up with my initial online quote. could improve on accuracy of…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Good that you followed up with my initial online quote. Could improve on accuracy of policy details after the call. My insurance policy contain incorrect details like gender of my dog & policy numbers quoted on the phone completely different to attached policy in the email!


Excellent customer service when i rang

Service Rating

Very polite and efficient presentation of the products and helpful on choosing the one that…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs Thank you for the patient


I have never had insurance before because my pets were to old

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Service was excellent


Spoke to sandra ...very nice person ..answered all my questions...very comfortable conversation

Service Rating

Very pleased with the ease to change insurance to rspca the young man very helpful…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very pleased with the ease to change insurance to RSPCA the young man very helpful with information required pleased some money goes directly to RSPCA.


Prompt & thorough with very competitive prices. pleasant customer experience.

Service Rating

The information i was given by your consultant was excellent, easy to understanding and she…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The information I was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. I was happy that this was not a "hard sell" and I was not being pushed to choose a plan I could not afford. Thank You


The reading of the terms and conditions was read too fast to be adequately understood on the spot. it was also far too long! needs to be severely streamlined.

Service Rating

The agent was very clear non pushy gave me all the options. a credit to…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The agent was very clear non pushy gave me all the options. A credit to your organisation.


It seems like good value

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.


The staff support has been very good

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very professional and pleasant to deal with


Friendly, helpful and interested in giving me the info i needed, regardless of it not being the highest level. thanks matthew :)

Service Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great products to choose from


Great products to choose from

Product Rating

The customer service officer called me while i was still looking at the policy online…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.


The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.

Product Rating

Good that you followed up with my initial online quote. could improve on accuracy of…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Very polite and efficient presentation of the products and helpful on choosing the one that…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints


No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent feed back


Excellent feed back

Product Rating

Very pleased with the ease to change insurance to rspca the young man very helpful…

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As above pleased to be a member my name is Sam my owner is Miss Pat Martin.


As above pleased to be a member my name is Sam my owner is Miss Pat Martin.

Product Rating

The agent was very clear non pushy gave me all the options. a credit to…

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

just joined so time will be the real test but I have confidence in your product.


just joined so time will be the real test but I have confidence in your product.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very good value for services offered plus helping the rspca with portion of profits.


Very good value for services offered plus helping the rspca with portion of profits.

Product Rating

My service feedback with rspca pet insurance

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.


Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.

Product Rating