Read what our customers are saying
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great products to choose from
Service Review
Kirsty was very friendly and easy to talk to
Kirsty was very friendly and easy to talk to
Product Rating
Service Rating
The customer service officer called me while i was still looking at the policy online…
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.
Service Review
The customer service officer called me while I was still looking at the policy online and pushed me to sign up even though I said I wanted to look around first. I have since cancelled the policy because I found a much cheaper policy with almost identical benefits. I would rather make a donation to the RSPCA directly as I discovered they only receive up to 10% of the premium anyway.
The customer service officer called me while i was still looking at the policy online and pushed me to sign up even though i said i wanted to look around...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service and friendly attitude when signing me up. More than helpful.
Great customer service and friendly attitude when signing me up. more than helpful.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
She was excellent !!!!
She was excellent !!!!
Service Rating
Good that you followed up with my initial online quote. could improve on accuracy of…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Good that you followed up with my initial online quote. Could improve on accuracy of policy details after the call. My insurance policy contain incorrect details like gender of my dog & policy numbers quoted on the phone completely different to attached policy in the email!
Good that you followed up with my initial online quote. could improve on accuracy of policy details after the call. my insurance policy contain incorrect...
Product Rating
Service Rating
Very polite and efficient presentation of the products and helpful on choosing the one that…
Trusted Customer -
RSPCA Pet Insurance
Product Review
No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints
Service Review
Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs Thank you for the patient
Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs thank you for the patient
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent feed back
Service Review
Service was excellent
Service was excellent
Product Rating
Service Rating
Very pleased with the ease to change insurance to rspca the young man very helpful…
Trusted Customer -
RSPCA Pet Insurance
Product Review
As above pleased to be a member my name is Sam my owner is Miss Pat Martin.
Service Review
Very pleased with the ease to change insurance to RSPCA the young man very helpful with information required pleased some money goes directly to RSPCA.
Very pleased with the ease to change insurance to rspca the young man very helpful with information required pleased some money goes directly to rspca.
Product Rating
Service Rating
The information i was given by your consultant was excellent, easy to understanding and she…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The information I was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. I was happy that this was not a "hard sell" and I was not being pushed to choose a plan I could not afford. Thank You
The information i was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. i was happy that this was...
Service Rating
The agent was very clear non pushy gave me all the options. a credit to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
just joined so time will be the real test but I have confidence in your product.
Service Review
The agent was very clear non pushy gave me all the options. A credit to your organisation.
The agent was very clear non pushy gave me all the options. a credit to your organisation.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very good value for services offered plus helping the rspca with portion of profits.
Service Review
A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.
A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.
Service Review
Very professional and pleasant to deal with
Very professional and pleasant to deal with
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Kirsty was very friendly and easy to talk to
The information i was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. i was happy that this was...
Service Rating
The customer service officer called me while i was still looking at the policy online…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer called me while I was still looking at the policy online and pushed me to sign up even though I said I wanted to look around first. I have since cancelled the policy because I found a much cheaper policy with almost identical benefits. I would rather make a donation to the RSPCA directly as I discovered they only receive up to 10% of the premium anyway.
The agent was very clear non pushy gave me all the options. a credit to your organisation.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service and friendly attitude when signing me up. More than helpful.
A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
She was excellent !!!!
Very professional and pleasant to deal with
Service Rating
Good that you followed up with my initial online quote. could improve on accuracy of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good that you followed up with my initial online quote. Could improve on accuracy of policy details after the call. My insurance policy contain incorrect details like gender of my dog & policy numbers quoted on the phone completely different to attached policy in the email!
Excellent customer service when i rang
Service Rating
Very polite and efficient presentation of the products and helpful on choosing the one that…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and efficient presentation of the products and helpful on choosing the one that covers our needs Thank you for the patient
I have never had insurance before because my pets were to old
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service was excellent
Spoke to sandra ...very nice person ..answered all my questions...very comfortable conversation
Service Rating
Very pleased with the ease to change insurance to rspca the young man very helpful…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very pleased with the ease to change insurance to RSPCA the young man very helpful with information required pleased some money goes directly to RSPCA.
Prompt & thorough with very competitive prices. pleasant customer experience.
Service Rating
The information i was given by your consultant was excellent, easy to understanding and she…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The information I was given by your consultant was excellent, easy to understanding and she answered all my questions very clearly. I was happy that this was not a "hard sell" and I was not being pushed to choose a plan I could not afford. Thank You
The reading of the terms and conditions was read too fast to be adequately understood on the spot. it was also far too long! needs to be severely streamlined.
Service Rating
The agent was very clear non pushy gave me all the options. a credit to…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The agent was very clear non pushy gave me all the options. A credit to your organisation.
It seems like good value
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
A1 courteous and very helpful and knowledgeable staff to assist and explain the entire process.
The staff support has been very good
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional and pleasant to deal with
Friendly, helpful and interested in giving me the info i needed, regardless of it not being the highest level. thanks matthew :)
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great products to choose from
Great products to choose from
Product Rating
The customer service officer called me while i was still looking at the policy online…
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.
The policy I have since taken out has almost identical benefits with an annual limit $4000 higher than the RSPCA insurance. I'm afraid price won out. Interestingly I discovered the same insurance company appears to be underwriting all the pet insurance. It's a shame they haven't given the RSPCA the competitive edge in the marketplace.
Product Rating
Good that you followed up with my initial online quote. could improve on accuracy of…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Very polite and efficient presentation of the products and helpful on choosing the one that…
Trusted Customer -
RSPCA Pet Insurance
Product Review
No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints
No waiting period for accidents(great) I wish it would be the same for illnesses,but 30 days is fair enough,no complaints
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent feed back
Excellent feed back
Product Rating
Very pleased with the ease to change insurance to rspca the young man very helpful…
Trusted Customer -
RSPCA Pet Insurance
Product Review
As above pleased to be a member my name is Sam my owner is Miss Pat Martin.
As above pleased to be a member my name is Sam my owner is Miss Pat Martin.
Product Rating
The agent was very clear non pushy gave me all the options. a credit to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
just joined so time will be the real test but I have confidence in your product.
just joined so time will be the real test but I have confidence in your product.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very good value for services offered plus helping the rspca with portion of profits.
Very good value for services offered plus helping the rspca with portion of profits.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.
Fortunately I haven't needed to use it yet but hopefully it will give me peace of mind.