RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Friendly understanding patient
Sandra Collins -
RSPCA Pet Insurance
Product Review
After talking to chanel i was happy with racv ,
Service Review
CHNEL EXPLAINED EVERYTHING FOR ME ,I ASKED A LOT OF QUESTIONS AND SHE ANSWERED VERY CLEARLY ,I FELT COMFORTABLE AND VALUED, THANKYOU CHANEL 😊
Chnel explained everything for me ,i asked a lot of questions and she answered very clearly ,i felt comfortable and valued, thankyou chanel 😊
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The consultant this morning was super friendly and helpful. After doing a quote online and seeing the premium prices, I’m super glad she gave me a call this morning and discussed the product with me, and to my surprise, the price was super awesome and well affordable, considering the price of living at the moment. I have nothing to complain about at all! Awesome job RSPCA
The consultant this morning was super friendly and helpful. after doing a quote online and seeing the premium prices, i’m super glad she gave me a call this...
Service Rating
Excellent and understanding
Natalie Delphine -
RSPCA Pet Insurance
Product Review
Service Review
They answered all my questions and explained how everything worked, they were very understanding about the situation I was in at the time.
They answered all my questions and explained how everything worked, they were very understanding about the situation i was in at the time.
Product Rating
Service Rating
Jennifer Watmough -
RSPCA Pet Insurance
Product Review
Brilliantly affordable at moment for older dog like Fred
Service Review
Austin explained everything beautifully and succinctly and was very patient with my questions. Also we adopted Fred and it is affordable to have her insured with you. Must insurance companies don’t like older dogs at all
Austin explained everything beautifully and succinctly and was very patient with my questions. also we adopted fred and it is affordable to have her insured...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Girl on the phone was very helpful and nice
Girl on the phone was very helpful and nice
Service Rating
Very happy
Angela Williams -
RSPCA Pet Insurance
Product Review
Very happy with the contents of the policy
Service Review
The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.
The young lady i spoke with gave me all the information i needed to get my insurance for my dog and she even asked about willow and was very interested in the...
Product Rating
Service Rating
Friendly helpful operator and all imformation explained well great result
Trusted Customer -
RSPCA Pet Insurance
Service Review
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. very happy with the service.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Online service easy to use and informative. excellent discussion also with a customer service officer.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Service is good and helpful.
Service is good and helpful.
Product Rating
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Would recommend the service/product to others.
Would recommend the service/product to others.
Product Rating
Service Rating
Excellent customer service
Sharon Watts -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Friendly understanding patient
Angela Williams -
RSPCA Pet Insurance
Service Review
CHNEL EXPLAINED EVERYTHING FOR ME ,I ASKED A LOT OF QUESTIONS AND SHE ANSWERED VERY CLEARLY ,I FELT COMFORTABLE AND VALUED, THANKYOU CHANEL 😊
The young lady i spoke with gave me all the information i needed to get my insurance for my dog and she even asked about willow and was very interested in the...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The consultant this morning was super friendly and helpful. After doing a quote online and seeing the premium prices, I’m super glad she gave me a call this morning and discussed the product with me, and to my surprise, the price was super awesome and well affordable, considering the price of living at the moment. I have nothing to complain about at all! Awesome job RSPCA
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. very happy with the service.
Service Rating
Excellent and understanding
Trusted Customer -
RSPCA Pet Insurance
Service Review
They answered all my questions and explained how everything worked, they were very understanding about the situation I was in at the time.
Online service easy to use and informative. excellent discussion also with a customer service officer.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Austin explained everything beautifully and succinctly and was very patient with my questions. Also we adopted Fred and it is affordable to have her insured with you. Must insurance companies don’t like older dogs at all
No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Girl on the phone was very helpful and nice
Service is good and helpful.
Service Rating
Very happy
Trusted Customer -
RSPCA Pet Insurance
Service Review
The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.
Would recommend the service/product to others.
Service Rating
Friendly helpful operator and all imformation explained well great result
Sharon Watts -
RSPCA Pet Insurance
Service Review
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Andrea Willis -
RSPCA Pet Insurance
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Very professional, polite and friendly
Service Rating
Graeme Holmes -
RSPCA Pet Insurance
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
Very helpful and a delight to deal with. all questions answered clearly.
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Service Review
Service is good and helpful.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Fernanda -
RSPCA Pet Insurance
Service Review
Would recommend the service/product to others.
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Friendly understanding patient
Sandra Collins -
RSPCA Pet Insurance
Product Review
After talking to chanel i was happy with racv ,
After talking to chanel i was happy with racv ,
Product Rating
Excellent and understanding
Natalie Delphine -
RSPCA Pet Insurance
Product Review
Product Rating
Jennifer Watmough -
RSPCA Pet Insurance
Product Review
Brilliantly affordable at moment for older dog like Fred
Brilliantly affordable at moment for older dog like Fred
Product Rating
Very happy
Angela Williams -
RSPCA Pet Insurance
Product Review
Very happy with the contents of the policy
Very happy with the contents of the policy
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Provided me with what I needed.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
waiting time for reimbursement seems long
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -