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Clear, confident and friendly without being pushy

Trusted Customer - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Clear, confident and friendly, without being pushy.


Clear, confident and friendly, without being pushy.

Product Rating

Service Rating

Excellent

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Harley was most helpful to talk to and has impeccable customer service skills. I’m a customer service officer myself so I’d like to provide positive feedback :) friendly guy and good at his job. Excellent service from rspca all round.


Harley was most helpful to talk to and has impeccable customer service skills. i’m a customer service officer myself so i’d like to provide positive feedback...

Service Rating

Violet Fox - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The operator I spoke with was so helpful and knowledgeable on the product :) thanks heaps!!


The operator i spoke with was so helpful and knowledgeable on the product :) thanks heaps!!

Service Rating

Benjamin Collingham - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Seemed good value for top end package

Service Review

Good value and easy online setup to follow


Good value and easy online setup to follow

Product Rating

Service Rating

Professional

Malgosia Ciborowski - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

The customer service consultant was very polite and professional.


The customer service consultant was very polite and professional.

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I've got the best quote at the cover level I was looking for.

Service Review

I've got the best quote at the cover level I was looking for.


I've got the best quote at the cover level i was looking for.

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Fair

Service Review

Quick & Easy


Quick & easy

Product Rating

Service Rating

So easy

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

all explained and easy to understand

Service Review

really easy to get organised


Really easy to get organised

Product Rating

Service Rating

Tanya Ryan - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Great staff


Great staff

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt friendly response to question.


Prompt friendly response to question.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent support and service

Service Review

Easy to comprehend policy and good service


Easy to comprehend policy and good service

Product Rating

Service Rating

Authentic experience

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

They made the experience very easy and felt very authentic. Working in customer service myself makes me notice more when the person looking after you if they are robotic or not.


They made the experience very easy and felt very authentic. working in customer service myself makes me notice more when the person looking after you if they...

Product Rating

Service Rating

Clear, confident and friendly without being pushy

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Clear, confident and friendly, without being pushy.


Really easy to get organised

Service Rating

Excellent

Tanya Ryan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Harley was most helpful to talk to and has impeccable customer service skills. I’m a customer service officer myself so I’d like to provide positive feedback :) friendly guy and good at his job. Excellent service from rspca all round.


Great staff

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The operator I spoke with was so helpful and knowledgeable on the product :) thanks heaps!!


Prompt friendly response to question.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good value and easy online setup to follow


Easy to comprehend policy and good service

Service Rating

Professional

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service consultant was very polite and professional.


They made the experience very easy and felt very authentic. working in customer service myself makes me notice more when the person looking after you if they...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I've got the best quote at the cover level I was looking for.


Process takes to long

Service Rating

Ellen Polomka - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Quick & Easy


Very polite and made things easier to understand..

Service Rating

So easy

Jinendra Sakhare - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

really easy to get organised


Fantastic customer service. she was patient, helpful and really nice to talk to. helped in explaining what all we can do. called me on tome every time. apart...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great staff


I dont like the follow up call after requesting a quote. i just wanted to get comparisons regarding price and coverage from a number of providers to make my...

Service Rating

Richard Williams - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt friendly response to question.


The web page easy to follow and use. the client assistance officer, who phoned was extremely helpful, making the whole process easy.well done.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Easy to comprehend policy and good service


Wonderful service

Service Rating

Authentic experience

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They made the experience very easy and felt very authentic. Working in customer service myself makes me notice more when the person looking after you if they are robotic or not.


The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . my grandson agef 2 wanted me and kept...

Service Rating

Clear, confident and friendly without being pushy

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Benjamin Collingham - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Seemed good value for top end package


Seemed good value for top end package

Product Rating

Professional

Malgosia Ciborowski - Rated 3 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I've got the best quote at the cover level I was looking for.


I've got the best quote at the cover level I was looking for.

Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Fair


Fair

Product Rating

So easy

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

all explained and easy to understand


all explained and easy to understand

Product Rating

Tanya Ryan - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent support and service


Excellent support and service

Product Rating

Authentic experience

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating