Skip to content

Read what our customers are saying

Consultant was very pleasant, process needs to be quicker

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Good pet coverage

Service Review

process takes to long


Process takes to long

Product Rating

Service Rating

Ellen Polomka - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very polite and made things easier to understand..


Very polite and made things easier to understand..

Product Rating

Service Rating

Really lovely. she was always helpful and called me on time everytime. it w

Jinendra Sakhare - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Fantastic customer service. She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.


Fantastic customer service. she was patient, helpful and really nice to talk to. helped in explaining what all we can do. called me on tome every time. apart...

Product Rating

Service Rating

Stop the pushy follow up calls regarding quotes

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself


I dont like the follow up call after requesting a quote. i just wanted to get comparisons regarding price and coverage from a number of providers to make my...

Service Rating

Good pr.

Richard Williams - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.

Service Review

The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.


The web page easy to follow and use. the client assistance officer, who phoned was extremely helpful, making the whole process easy.well done.

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Wonderful service


Wonderful service

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol


The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . my grandson agef 2 wanted me and kept...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very good explanation on the offer. My daughter is also with you and recommend you


Very good explanation on the offer. my daughter is also with you and recommend you

Product Rating

Service Rating

Very good service would recommend

Eric Roome - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait

Service Review

Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.


Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...

Product Rating

Service Rating

Kay Banks - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!


A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!

Product Rating

Service Rating

Great service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

CSO was great, very patient with me. Answered my questions and concerns.


Cso was great, very patient with me. answered my questions and concerns.

Product Rating

Service Rating

Serena Lok - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.

Service Review

Helpful, informative and good customer service


Helpful, informative and good customer service

Product Rating

Service Rating

Consultant was very pleasant, process needs to be quicker

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

process takes to long


Very good explanation on the offer. my daughter is also with you and recommend you

Service Rating

Eric Roome - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very polite and made things easier to understand..


Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...

Service Rating

Really lovely. she was always helpful and called me on time everytime. it w

Kay Banks - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Fantastic customer service. She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.


A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!

Service Rating

Stop the pushy follow up calls regarding quotes

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself


Cso was great, very patient with me. answered my questions and concerns.

Service Rating

Good pr.

Serena Lok - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.


Helpful, informative and good customer service

Service Rating

Mitchell Manns - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Wonderful service


The consultant i spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options...

Service Rating

Kathleen Jones - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol


Very good customer service on the phone

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good explanation on the offer. My daughter is also with you and recommend you


The consultant was very helpful and made the experience very personable

Service Rating

Very good service would recommend

FRANCIS BURDOCK - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.


I liked how easy it was to do

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!


Brandon was amazing and so thoughtful! i have worked in cs and he is a really good agent! i feel like cricket my kitten is in the best hands, considering we...

Service Rating

Great service

Mimma Pozzebon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

CSO was great, very patient with me. Answered my questions and concerns.


Called to follow up my online quote quickly caller knew his product was helpful and kind

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Helpful, informative and good customer service


Friendly and patient .

Service Rating

Consultant was very pleasant, process needs to be quicker

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good pet coverage


Good pet coverage

Product Rating

Ellen Polomka - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Really lovely. she was always helpful and called me on time everytime. it w

Jinendra Sakhare - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Good pr.

Richard Williams - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.


Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.

Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Very good service would recommend

Eric Roome - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait


Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait

Product Rating

Kay Banks - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Great service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Serena Lok - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.


It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.

Product Rating