Read what our customers are saying
Consultant was very pleasant, process needs to be quicker
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good pet coverage
Service Review
process takes to long
Process takes to long
Product Rating
Service Rating
Ellen Polomka -
RSPCA Pet Insurance
Product Review
Service Review
Very polite and made things easier to understand..
Very polite and made things easier to understand..
Product Rating
Service Rating
Really lovely. she was always helpful and called me on time everytime. it w
Jinendra Sakhare -
RSPCA Pet Insurance
Product Review
Service Review
Fantastic customer service. She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.
Fantastic customer service. she was patient, helpful and really nice to talk to. helped in explaining what all we can do. called me on tome every time. apart...
Product Rating
Service Rating
Stop the pushy follow up calls regarding quotes
Trusted Customer -
RSPCA Pet Insurance
Service Review
I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself
I dont like the follow up call after requesting a quote. i just wanted to get comparisons regarding price and coverage from a number of providers to make my...
Service Rating
Good pr.
Richard Williams -
RSPCA Pet Insurance
Product Review
Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.
Service Review
The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.
The web page easy to follow and use. the client assistance officer, who phoned was extremely helpful, making the whole process easy.well done.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Wonderful service
Wonderful service
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . my grandson agef 2 wanted me and kept...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very good explanation on the offer. My daughter is also with you and recommend you
Very good explanation on the offer. my daughter is also with you and recommend you
Product Rating
Service Rating
Very good service would recommend
Eric Roome -
RSPCA Pet Insurance
Product Review
Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait
Service Review
Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.
Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...
Product Rating
Service Rating
Kay Banks -
RSPCA Pet Insurance
Product Review
Service Review
A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!
A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!
Product Rating
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
CSO was great, very patient with me. Answered my questions and concerns.
Cso was great, very patient with me. answered my questions and concerns.
Product Rating
Service Rating
Serena Lok -
RSPCA Pet Insurance
Product Review
It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.
Service Review
Helpful, informative and good customer service
Helpful, informative and good customer service
Product Rating
Service Rating
Consultant was very pleasant, process needs to be quicker
Trusted Customer -
RSPCA Pet Insurance
Service Review
process takes to long
Very good explanation on the offer. my daughter is also with you and recommend you
Service Rating
Eric Roome -
RSPCA Pet Insurance
Service Review
Very polite and made things easier to understand..
Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...
Service Rating
Really lovely. she was always helpful and called me on time everytime. it w
Kay Banks -
RSPCA Pet Insurance
Service Review
Fantastic customer service. She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.
A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!
Service Rating
Stop the pushy follow up calls regarding quotes
Trusted Customer -
RSPCA Pet Insurance
Service Review
I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself
Cso was great, very patient with me. answered my questions and concerns.
Service Rating
Good pr.
Serena Lok -
RSPCA Pet Insurance
Service Review
The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.
Helpful, informative and good customer service
Service Rating
Mitchell Manns -
RSPCA Pet Insurance
Service Review
Wonderful service
The consultant i spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options...
Service Rating
Kathleen Jones -
RSPCA Pet Insurance
Service Review
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol
Very good customer service on the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good explanation on the offer. My daughter is also with you and recommend you
The consultant was very helpful and made the experience very personable
Service Rating
Very good service would recommend
FRANCIS BURDOCK -
RSPCA Pet Insurance
Service Review
Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.
I liked how easy it was to do
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!
Brandon was amazing and so thoughtful! i have worked in cs and he is a really good agent! i feel like cricket my kitten is in the best hands, considering we...
Service Rating
Great service
Mimma Pozzebon -
RSPCA Pet Insurance
Service Review
CSO was great, very patient with me. Answered my questions and concerns.
Called to follow up my online quote quickly caller knew his product was helpful and kind
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helpful, informative and good customer service
Friendly and patient .
Service Rating
Consultant was very pleasant, process needs to be quicker
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good pet coverage
Good pet coverage
Product Rating
Ellen Polomka -
RSPCA Pet Insurance
Product Review
Product Rating
Really lovely. she was always helpful and called me on time everytime. it w
Jinendra Sakhare -
RSPCA Pet Insurance
Product Review
Product Rating
Good pr.
Richard Williams -
RSPCA Pet Insurance
Product Review
Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.
Only took out policy today, have to wait 30 days before i can use it. Policy suits my needs. The proof will be in using the policy.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Very good service would recommend
Eric Roome -
RSPCA Pet Insurance
Product Review
Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait
Looks good on paper ask me in 12months. day 1 telephone lines too busy could not get thru without very long wait
Product Rating
Kay Banks -
RSPCA Pet Insurance
Product Review
Product Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Serena Lok -
RSPCA Pet Insurance
Product Review
It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.
It is on the pricey side but with the benefits given, it is one of a better plan without access. Other plans will have access for every single condition claim.