RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,090 4,083 2,800 customer reviews.
Rated /5 from 409040832800 Reviews
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Excellent customer service and very informative
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady on the phone had excellent customer service and very informative. Made me fell like I was making the right decision
The lady on the phone had excellent customer service and very informative. made me fell like i was making the right decision
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Plenty of helpful information and answered all our questions along with solutions
Plenty of helpful information and answered all our questions along with solutions
Service Rating
She was kind and nice i was so happy with talking to her
Trusted Customer -
RSPCA Pet Insurance
Service Review
That’s because speaker was so kind and nice
That’s because speaker was so kind and nice
Service Rating
Great customers service who care.
Tracy Diamond -
RSPCA Pet Insurance
Product Review
Measures up comparatively.
Service Review
After a few weeks of research into pet insurance... I chose RSPCA for 2 reasons. 1. That a portion of the fee goes to the RSPCA And 2. Was the lovely consultant Georgia, who was very professional, knows your product well and was very personable and helped me make a well informed decision.
After a few weeks of research into pet insurance... i chose rspca for 2 reasons. 1. that a portion of the fee goes to the rspca and 2. was the lovely...
Product Rating
Service Rating
As above
Trusted Customer -
RSPCA Pet Insurance
Product Review
No. I object to having to fill in more than I need to.
Service Review
Good, what else?
Good, what else?
Product Rating
Service Rating
The assistant who helped me knew the products and was able to help me withc
Dianne Osullivan -
RSPCA Pet Insurance
Product Review
Value for money and also helps a very good cause
Service Review
IlThe service was great
Ilthe service was great
Product Rating
Service Rating
Christine Bailey -
RSPCA Pet Insurance
Service Review
Disappointed at the misunderstanding which has left my pets uninsured for a month. I contacted RSPCA insurance and initiated a policy, a month ago, wanted to change the monthly premium withdrawal date and made the request by telephone. On my return from holidays I rang to check that the policy was up and running, only to be told it had been cancelled, leaving my dogs uninsured as I had cancelled my previous insurance policy with another company. Not good enough, RSPCA!
Disappointed at the misunderstanding which has left my pets uninsured for a month. i contacted rspca insurance and initiated a policy, a month ago, wanted to...
Service Rating
Better plans than the competition.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Much better/fairer plans than PetPlan that recently hiked premiums 20+% with no explanation..
Much better/fairer plans than petplan that recently hiked premiums 20+% with no explanation..
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
It seems like good value for money and covers what we need
Service Review
The lady we spoke with was very friendly and not pushy like most sales people
The lady we spoke with was very friendly and not pushy like most sales people
Product Rating
Service Rating
No
Trusted Customer -
RSPCA Pet Insurance
Service Review
young lady on the phone extremely knowledgeable and helpful
Young lady on the phone extremely knowledgeable and helpful
Service Rating
Trevor Irving -
RSPCA Pet Insurance
Service Review
Went through all policies in detail , answered all my questions , reviewed and made sure i understood, very friendly and engaging
Went through all policies in detail , answered all my questions , reviewed and made sure i understood, very friendly and engaging
Service Rating
Friendly confidence
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly customer service, answered all my questions and I felt confident in making my decision to go ahead with my purchase
Very friendly customer service, answered all my questions and i felt confident in making my decision to go ahead with my purchase
Service Rating
Excellent customer service and very informative
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady on the phone had excellent customer service and very informative. Made me fell like I was making the right decision
Much better/fairer plans than petplan that recently hiked premiums 20+% with no explanation..
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Plenty of helpful information and answered all our questions along with solutions
The lady we spoke with was very friendly and not pushy like most sales people
Service Rating
She was kind and nice i was so happy with talking to her
Trusted Customer -
RSPCA Pet Insurance
Service Review
That’s because speaker was so kind and nice
Young lady on the phone extremely knowledgeable and helpful
Service Rating
Great customers service who care.
Trevor Irving -
RSPCA Pet Insurance
Service Review
After a few weeks of research into pet insurance... I chose RSPCA for 2 reasons. 1. That a portion of the fee goes to the RSPCA And 2. Was the lovely consultant Georgia, who was very professional, knows your product well and was very personable and helped me make a well informed decision.
Went through all policies in detail , answered all my questions , reviewed and made sure i understood, very friendly and engaging
Service Rating
As above
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good, what else?
Very friendly customer service, answered all my questions and i felt confident in making my decision to go ahead with my purchase
Service Rating
The assistant who helped me knew the products and was able to help me withc
William -
RSPCA Pet Insurance
Service Review
IlThe service was great
The fact that the call centre is in australia makes a big difference in service for me. plus really knowledgeable.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Disappointed at the misunderstanding which has left my pets uninsured for a month. I contacted RSPCA insurance and initiated a policy, a month ago, wanted to change the monthly premium withdrawal date and made the request by telephone. On my return from holidays I rang to check that the policy was up and running, only to be told it had been cancelled, leaving my dogs uninsured as I had cancelled my previous insurance policy with another company. Not good enough, RSPCA!
Pleasant girl on phone conversation
Service Rating
Better plans than the competition.
Vicki Chapman -
RSPCA Pet Insurance
Service Review
Much better/fairer plans than PetPlan that recently hiked premiums 20+% with no explanation..
Very friendly staff answered any questions i had gave my the cover i needed would recommend rspca to my family and friends.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady we spoke with was very friendly and not pushy like most sales people
Good knowledgeable service.
Service Rating
No
Trusted Customer -
RSPCA Pet Insurance
Service Review
young lady on the phone extremely knowledgeable and helpful
Excellent advice and well explained. not too pushy but very informative.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Went through all policies in detail , answered all my questions , reviewed and made sure i understood, very friendly and engaging
Yes i would tell anyone who asks about your insurance
Service Rating
Friendly confidence
Allyson Vasiliou -
RSPCA Pet Insurance
Service Review
Very friendly customer service, answered all my questions and I felt confident in making my decision to go ahead with my purchase
It was very easy and very reasonable
Service Rating
Great customers service who care.
Tracy Diamond -
RSPCA Pet Insurance
Product Review
Measures up comparatively.
Measures up comparatively.
Product Rating
As above
Trusted Customer -
RSPCA Pet Insurance
Product Review
No. I object to having to fill in more than I need to.
No. I object to having to fill in more than I need to.
Product Rating
The assistant who helped me knew the products and was able to help me withc
Dianne Osullivan -
RSPCA Pet Insurance
Product Review
Value for money and also helps a very good cause
Value for money and also helps a very good cause
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
It seems like good value for money and covers what we need
It seems like good value for money and covers what we need