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Read what our customers are saying

Easy to understand and purchase. clear and good value when bundling.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good value when bundling 2 policies together and taking advantage of the 1 month free.

Service Review

Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.


Clarity on what is covered and what is excluded. easy to consume pds. well designed website for purchasing and selecting options. quick automatic updating...

Product Rating

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Easy to use website


Easy to use website

Service Rating

Excellent customer service

Melissa Smith - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.


Very quick and informative. i was given options and they were explained to me in detail by a very friendly gentleman. he processed everything very quickly and...

Service Rating

Debbie Ritchie - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The insurance I have purchased is very important to me as it protects my fur babies

Service Review

Knowledgeable about the product and friendly


Knowledgeable about the product and friendly

Product Rating

Service Rating

Great experience for a change

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls


Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls

Product Rating

Service Rating

Happy with insurance policy

Terry Wood - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The staff were very helpful and all question good or silly where asked happily.

Service Review

We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.


We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...

Product Rating

Service Rating

Good service

Stewart Cooke - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very efficient and comprehensive


Very efficient and comprehensive

Service Rating

Excellent customer service

Alan - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Excellent price structure

Service Review

Everything was excellent. Follow up and assistance we’re both excellent


Everything was excellent. follow up and assistance we’re both excellent

Product Rating

Service Rating

Overall very good but seems expensive.

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.


Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...

Service Rating

John - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good value. Suitable for older dogs.

Service Review

The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.


The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.

Product Rating

Service Rating

Great product knowledge

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lady knew the product very well and was very helpful.


Lady knew the product very well and was very helpful.

Service Rating

Aritra Chatterjee - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent support and very informative.


Excellent support and very informative.

Service Rating

Easy to understand and purchase. clear and good value when bundling.

Terry Wood - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.


We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...

Service Rating

Stewart Cooke - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Easy to use website


Very efficient and comprehensive

Service Rating

Excellent customer service

Alan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.


Everything was excellent. follow up and assistance we’re both excellent

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Knowledgeable about the product and friendly


Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...

Service Rating

Great experience for a change

John - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls


The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.

Service Rating

Happy with insurance policy

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.


Lady knew the product very well and was very helpful.

Service Rating

Good service

Aritra Chatterjee - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very efficient and comprehensive


Excellent support and very informative.

Service Rating

Excellent customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Everything was excellent. Follow up and assistance we’re both excellent


The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. we are sure that we have the best policy for our dog.

Service Rating

Overall very good but seems expensive.

Stephanie Dickenson - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.


Scarily quick to call me. maybe leave it an extra 5 minutes - it felt like you were stalking me! that said, person on the phone was very good and friendly.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.


Excellent customer service. maybe you can shorten the speech at the end...... but the girl was fantastic!

Service Rating

Great product knowledge

Stephanie Capiron - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lady knew the product very well and was very helpful.


Very thorough and a great price. would definitely recommend them for pet insurance

Service Rating

Neville Terry - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent support and very informative.


Yesterday the web site would not allow me to upload my vet bill. to day it would not allow me to login. i reset the password then i kept being logged out....

Service Rating

Easy to understand and purchase. clear and good value when bundling.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good value when bundling 2 policies together and taking advantage of the 1 month free.


Good value when bundling 2 policies together and taking advantage of the 1 month free.

Product Rating

Debbie Ritchie - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The insurance I have purchased is very important to me as it protects my fur babies


The insurance I have purchased is very important to me as it protects my fur babies

Product Rating

Great experience for a change

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Happy with insurance policy

Terry Wood - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The staff were very helpful and all question good or silly where asked happily.


The staff were very helpful and all question good or silly where asked happily.

Product Rating

Excellent customer service

Alan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Excellent price structure


Excellent price structure

Product Rating

John - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good value. Suitable for older dogs.


Good value. Suitable for older dogs.

Product Rating