Read what our customers are saying
Easy to understand and purchase. clear and good value when bundling.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value when bundling 2 policies together and taking advantage of the 1 month free.
Service Review
Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.
Clarity on what is covered and what is excluded. easy to consume pds. well designed website for purchasing and selecting options. quick automatic updating...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to use website
Easy to use website
Service Rating
Excellent customer service
Melissa Smith -
RSPCA Pet Insurance
Service Review
Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.
Very quick and informative. i was given options and they were explained to me in detail by a very friendly gentleman. he processed everything very quickly and...
Service Rating
Debbie Ritchie -
RSPCA Pet Insurance
Product Review
The insurance I have purchased is very important to me as it protects my fur babies
Service Review
Knowledgeable about the product and friendly
Knowledgeable about the product and friendly
Product Rating
Service Rating
Great experience for a change
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Product Rating
Service Rating
Happy with insurance policy
Terry Wood -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...
Product Rating
Service Rating
Good service
Stewart Cooke -
RSPCA Pet Insurance
Service Review
very efficient and comprehensive
Very efficient and comprehensive
Service Rating
Excellent customer service
Alan -
RSPCA Pet Insurance
Product Review
Excellent price structure
Service Review
Everything was excellent. Follow up and assistance we’re both excellent
Everything was excellent. follow up and assistance we’re both excellent
Product Rating
Service Rating
Overall very good but seems expensive.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.
Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...
Service Rating
John -
RSPCA Pet Insurance
Product Review
Good value. Suitable for older dogs.
Service Review
The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.
The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.
Product Rating
Service Rating
Great product knowledge
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lady knew the product very well and was very helpful.
Lady knew the product very well and was very helpful.
Service Rating
Aritra Chatterjee -
RSPCA Pet Insurance
Service Review
Excellent support and very informative.
Excellent support and very informative.
Service Rating
Easy to understand and purchase. clear and good value when bundling.
Terry Wood -
RSPCA Pet Insurance
Service Review
Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.
We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...
Service Rating
Stewart Cooke -
RSPCA Pet Insurance
Service Review
Easy to use website
Very efficient and comprehensive
Service Rating
Excellent customer service
Alan -
RSPCA Pet Insurance
Service Review
Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.
Everything was excellent. follow up and assistance we’re both excellent
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Knowledgeable about the product and friendly
Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...
Service Rating
Great experience for a change
John -
RSPCA Pet Insurance
Service Review
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.
Service Rating
Happy with insurance policy
Trusted Customer -
RSPCA Pet Insurance
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
Lady knew the product very well and was very helpful.
Service Rating
Good service
Aritra Chatterjee -
RSPCA Pet Insurance
Service Review
very efficient and comprehensive
Excellent support and very informative.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Everything was excellent. Follow up and assistance we’re both excellent
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. we are sure that we have the best policy for our dog.
Service Rating
Overall very good but seems expensive.
Stephanie Dickenson -
RSPCA Pet Insurance
Service Review
Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.
Scarily quick to call me. maybe leave it an extra 5 minutes - it felt like you were stalking me! that said, person on the phone was very good and friendly.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.
Excellent customer service. maybe you can shorten the speech at the end...... but the girl was fantastic!
Service Rating
Great product knowledge
Stephanie Capiron -
RSPCA Pet Insurance
Service Review
Lady knew the product very well and was very helpful.
Very thorough and a great price. would definitely recommend them for pet insurance
Service Rating
Neville Terry -
RSPCA Pet Insurance
Service Review
Excellent support and very informative.
Yesterday the web site would not allow me to upload my vet bill. to day it would not allow me to login. i reset the password then i kept being logged out....
Service Rating
Easy to understand and purchase. clear and good value when bundling.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value when bundling 2 policies together and taking advantage of the 1 month free.
Good value when bundling 2 policies together and taking advantage of the 1 month free.
Product Rating
Debbie Ritchie -
RSPCA Pet Insurance
Product Review
The insurance I have purchased is very important to me as it protects my fur babies
The insurance I have purchased is very important to me as it protects my fur babies
Product Rating
Great experience for a change
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Happy with insurance policy
Terry Wood -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
The staff were very helpful and all question good or silly where asked happily.
Product Rating
Excellent customer service
Alan -
RSPCA Pet Insurance
Product Review
Excellent price structure
Excellent price structure
Product Rating
John -
RSPCA Pet Insurance
Product Review
Good value. Suitable for older dogs.
Good value. Suitable for older dogs.