Read what our customers are saying
Happy with insurance policy
Terry Wood -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...
Product Rating
Service Rating
Good service
Stewart Cooke -
RSPCA Pet Insurance
Service Review
very efficient and comprehensive
Very efficient and comprehensive
Service Rating
Excellent customer service
Alan -
RSPCA Pet Insurance
Product Review
Excellent price structure
Service Review
Everything was excellent. Follow up and assistance we’re both excellent
Everything was excellent. follow up and assistance we’re both excellent
Product Rating
Service Rating
Overall very good but seems expensive.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.
Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...
Service Rating
John -
RSPCA Pet Insurance
Product Review
Good value. Suitable for older dogs.
Service Review
The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.
The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.
Product Rating
Service Rating
Great product knowledge
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lady knew the product very well and was very helpful.
Lady knew the product very well and was very helpful.
Service Rating
Aritra Chatterjee -
RSPCA Pet Insurance
Service Review
Excellent support and very informative.
Excellent support and very informative.
Service Rating
Excellent
Renee King -
RSPCA Pet Insurance
Product Review
Service Review
My experience was great the explanation of the services provided and how to use and manage was explained by a person with confidence which encouraged my decision.
My experience was great the explanation of the services provided and how to use and manage was explained by a person with confidence which encouraged my...
Product Rating
Service Rating
Excellent service.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. We are sure that we have the best policy for our dog.
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. we are sure that we have the best policy for our dog.
Service Rating
Stephanie Dickenson -
RSPCA Pet Insurance
Product Review
It's insurance. Can't say I love insurance.
Service Review
Scarily quick to call me. Maybe leave it an extra 5 minutes - it felt like you were stalking me! That said, person on the phone was very good and friendly.
Scarily quick to call me. maybe leave it an extra 5 minutes - it felt like you were stalking me! that said, person on the phone was very good and friendly.
Product Rating
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
excellent customer service. Maybe you can shorten the speech at the end...... but the girl was fantastic!
Excellent customer service. maybe you can shorten the speech at the end...... but the girl was fantastic!
Product Rating
Service Rating
Stephanie Capiron -
RSPCA Pet Insurance
Product Review
Service Review
Very thorough and a great price. Would definitely recommend them for pet insurance
Very thorough and a great price. would definitely recommend them for pet insurance
Product Rating
Service Rating
Happy with insurance policy
Trusted Customer -
RSPCA Pet Insurance
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. we are sure that we have the best policy for our dog.
Service Rating
Good service
Stephanie Dickenson -
RSPCA Pet Insurance
Service Review
very efficient and comprehensive
Scarily quick to call me. maybe leave it an extra 5 minutes - it felt like you were stalking me! that said, person on the phone was very good and friendly.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Everything was excellent. Follow up and assistance we’re both excellent
Excellent customer service. maybe you can shorten the speech at the end...... but the girl was fantastic!
Service Rating
Overall very good but seems expensive.
Stephanie Capiron -
RSPCA Pet Insurance
Service Review
Overall the service was very good. Joinup support was excelent. Bit concered about privacy policy! Information sent to Indonesia?. This concerns me as there are no protections in place with that. Also it seems my information can be shared with any of your partner organisations. I would not be happy with any spam arriving from these sources.
Very thorough and a great price. would definitely recommend them for pet insurance
Service Rating
Neville Terry -
RSPCA Pet Insurance
Service Review
The RSPCA pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. Clear and easy.
Yesterday the web site would not allow me to upload my vet bill. to day it would not allow me to login. i reset the password then i kept being logged out....
Service Rating
Great product knowledge
Yvette Christoe -
RSPCA Pet Insurance
Service Review
Lady knew the product very well and was very helpful.
Very thorough
Service Rating
Janet Looby -
RSPCA Pet Insurance
Service Review
Excellent support and very informative.
The customer service lady i spoke to was very friendly, patient and explained everything very clearly for me
Service Rating
Excellent
Heather Dickson -
RSPCA Pet Insurance
Service Review
My experience was great the explanation of the services provided and how to use and manage was explained by a person with confidence which encouraged my decision.
I found the sales person a little pushy & especially the one i spoke to when i cancelled the policy. i didn't really want this policy in the first place but i...
Service Rating
Excellent service.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. We are sure that we have the best policy for our dog.
Friendly service
Service Rating
Renee King -
RSPCA Pet Insurance
Service Review
Scarily quick to call me. Maybe leave it an extra 5 minutes - it felt like you were stalking me! That said, person on the phone was very good and friendly.
My experience was great the explanation of the services provided and how to use and manage was explained by a person with confidence which encouraged my...
Service Rating
Excellent customer service
Chloe Fox -
RSPCA Pet Insurance
Service Review
excellent customer service. Maybe you can shorten the speech at the end...... but the girl was fantastic!
They understood my circumstances and they are easy to understand.
Service Rating
Martin Taylor -
RSPCA Pet Insurance
Service Review
Very thorough and a great price. Would definitely recommend them for pet insurance
Very good costormer services
Service Rating
Happy with insurance policy
Terry Wood -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
The staff were very helpful and all question good or silly where asked happily.
Product Rating
Excellent customer service
Alan -
RSPCA Pet Insurance
Product Review
Excellent price structure
Excellent price structure
Product Rating
John -
RSPCA Pet Insurance
Product Review
Good value. Suitable for older dogs.
Good value. Suitable for older dogs.
Product Rating
Excellent
Renee King -
RSPCA Pet Insurance
Product Review
Product Rating
Stephanie Dickenson -
RSPCA Pet Insurance
Product Review
It's insurance. Can't say I love insurance.
It's insurance. Can't say I love insurance.
Product Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Stephanie Capiron -