Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Online service easy to use and informative. excellent discussion also with a customer service officer.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Service is good and helpful.
Service is good and helpful.
Product Rating
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Would recommend the service/product to others.
Would recommend the service/product to others.
Product Rating
Service Rating
Excellent customer service
Sharon Watts -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Beer professional, polite and helpful
Andrea Willis -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
Very professional, polite and friendly
Service Rating
Graeme Holmes -
RSPCA Pet Insurance
Product Review
Hard to follow some of the terminology and fine print but phone call solved that
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Very helpful and a delight to deal with. all questions answered clearly.
Product Rating
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Product Review
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.
Product Rating
Service Rating
Great, easy and fast
Fernanda -
RSPCA Pet Insurance
Product Review
Service Review
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Product Rating
Service Rating
A must for our pets!
Trusted Customer -
RSPCA Pet Insurance
Service Review
I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to sign up on line very efficient service
Easy to sign up on line very efficient service
Service Rating
I hope l picked the right cover.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Professional.
Professional.
Product Rating
Service Rating
Andrea Willis -
RSPCA Pet Insurance
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Very professional, polite and friendly
Service Rating
Graeme Holmes -
RSPCA Pet Insurance
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
Very helpful and a delight to deal with. all questions answered clearly.
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Service Review
Service is good and helpful.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Fernanda -
RSPCA Pet Insurance
Service Review
Would recommend the service/product to others.
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Beer professional, polite and helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
Easy to sign up on line very efficient service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Professional.
Service Rating
LISA MOLLOY -
RSPCA Pet Insurance
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.
The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...
Service Rating
Great, easy and fast
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
Rspca have been absolutely amazing in how they have conducted their service. they are quick, easy and helpful, making the process absolutely wonderful.
Service Rating
A must for our pets!
Barbara Ferguson -
RSPCA Pet Insurance
Service Review
I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.
Very pleasant service
Service Rating
Cecilia Barahona -
RSPCA Pet Insurance
Service Review
Easy to sign up on line very efficient service
Personally i haven't used it yet but my sister has and it worth it
Service Rating
I hope l picked the right cover.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Professional.
The staff explained the different levels of cover very well without putting any pressure on me regarding which level i should choose. i would highly recommend...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Provided me with what I needed.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
waiting time for reimbursement seems long
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Graeme Holmes -
RSPCA Pet Insurance
Product Review
Hard to follow some of the terminology and fine print but phone call solved that
Hard to follow some of the terminology and fine print but phone call solved that
Product Rating
Nina Panapa -
RSPCA Pet Insurance
Product Review
Product Rating
Great, easy and fast
Fernanda -
RSPCA Pet Insurance
Product Review
Product Rating
I hope l picked the right cover.
Trusted Customer -