Skip to content

Read what our customers are saying

Very helpful support from the insurance team

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Top quality service, helpful support team, made the process so much easier to understand my policy


Top quality service, helpful support team, made the process so much easier to understand my policy

Service Rating

Peter Trivett - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I thought nothing of the service. I filled in an on line form.


I thought nothing of the service. i filled in an on line form.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.


Very good on the phone ,helpful . efficient. i liked the optional extras and different levels of cover to choose from.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent and affordable prices 😀

Service Review

Excellent and very fast responding to new customers,


Excellent and very fast responding to new customers,

Product Rating

Service Rating

Very easy and straightforward

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.


It was very easy for me to sign up over the internet, instead of being talked into something i don't really need.

Service Rating

Fantastic!

Graziella Silva - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Exceptional attention, answering all my questions and found the best cover for my little dog.


Exceptional attention, answering all my questions and found the best cover for my little dog.

Product Rating

Service Rating

Wenyan Jin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and patient phone lady


Very friendly and patient phone lady

Service Rating

Detailed information

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Detailed information but sometimes had to get them to repeat sentences


Detailed information but sometimes had to get them to repeat sentences

Product Rating

Service Rating

Good customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good knowledge of the product sold


Good knowledge of the product sold

Service Rating

Portalhad inaccurate information

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

The policy looks really good and am happy i signed up

Service Review

The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.


The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.

Product Rating

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Called too much


Called too much

Service Rating

Very quick response, overall excellent at this stage. highly recommended.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Overall excellent. No concerns at this stage.

Service Review

Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.


Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.

Product Rating

Service Rating

Very helpful support from the insurance team

Wenyan Jin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Top quality service, helpful support team, made the process so much easier to understand my policy


Very friendly and patient phone lady

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I thought nothing of the service. I filled in an on line form.


Detailed information but sometimes had to get them to repeat sentences

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.


Good knowledge of the product sold

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent and very fast responding to new customers,


The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.

Service Rating

Very easy and straightforward

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.


Called too much

Service Rating

Fantastic!

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Exceptional attention, answering all my questions and found the best cover for my little dog.


Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and patient phone lady


Great pric and great cover very happy

Service Rating

Detailed information

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Detailed information but sometimes had to get them to repeat sentences


At first i was a tad confronted as i had just finished entering my details to move through the process to see the different pet insurance plans and get a feel...

Service Rating

Good customer service

Lorraine Martin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good knowledge of the product sold


Very easy experience

Service Rating

Portalhad inaccurate information

Dion Grainger - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.


Helpful, knowledgeable & concerned about getting the cover right. prices, limits & terms are well above average

Service Rating

James Lawrence-Plant - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Called too much


Yes all my questions were answered and the service was fast &efficient also the same when i had to contact about a problem logging in to the porttal

Service Rating

Very quick response, overall excellent at this stage. highly recommended.

Jemma Weston - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.


The customer service representative was so lovely and attentive to mine and my fur babies needs. he called them either by their names, or fur babies, which i...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Excellent and affordable prices 😀


Excellent and affordable prices 😀

Product Rating

Fantastic!

Graziella Silva - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Detailed information

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Portalhad inaccurate information

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

The policy looks really good and am happy i signed up


The policy looks really good and am happy i signed up

Product Rating

Very quick response, overall excellent at this stage. highly recommended.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Overall excellent. No concerns at this stage.


Overall excellent. No concerns at this stage.

Product Rating