Read what our customers are saying
Very helpful support from the insurance team
Trusted Customer -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
Top quality service, helpful support team, made the process so much easier to understand my policy
Service Rating
Peter Trivett -
RSPCA Pet Insurance
Service Review
I thought nothing of the service. I filled in an on line form.
I thought nothing of the service. i filled in an on line form.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
Very good on the phone ,helpful . efficient. i liked the optional extras and different levels of cover to choose from.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent and affordable prices 😀
Service Review
Excellent and very fast responding to new customers,
Excellent and very fast responding to new customers,
Product Rating
Service Rating
Very easy and straightforward
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
It was very easy for me to sign up over the internet, instead of being talked into something i don't really need.
Service Rating
Fantastic!
Graziella Silva -
RSPCA Pet Insurance
Product Review
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
Exceptional attention, answering all my questions and found the best cover for my little dog.
Product Rating
Service Rating
Wenyan Jin -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
Very friendly and patient phone lady
Service Rating
Detailed information
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Detailed information but sometimes had to get them to repeat sentences
Detailed information but sometimes had to get them to repeat sentences
Product Rating
Service Rating
Good customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Good knowledge of the product sold
Service Rating
Portalhad inaccurate information
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy looks really good and am happy i signed up
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Called too much
Called too much
Service Rating
Very quick response, overall excellent at this stage. highly recommended.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Overall excellent. No concerns at this stage.
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Product Rating
Service Rating
Very helpful support from the insurance team
Wenyan Jin -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
Very friendly and patient phone lady
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I thought nothing of the service. I filled in an on line form.
Detailed information but sometimes had to get them to repeat sentences
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
Good knowledge of the product sold
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent and very fast responding to new customers,
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Service Rating
Very easy and straightforward
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
Called too much
Service Rating
Fantastic!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
Great pric and great cover very happy
Service Rating
Detailed information
Trusted Customer -
RSPCA Pet Insurance
Service Review
Detailed information but sometimes had to get them to repeat sentences
At first i was a tad confronted as i had just finished entering my details to move through the process to see the different pet insurance plans and get a feel...
Service Rating
Good customer service
Lorraine Martin -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Very easy experience
Service Rating
Portalhad inaccurate information
Dion Grainger -
RSPCA Pet Insurance
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
Helpful, knowledgeable & concerned about getting the cover right. prices, limits & terms are well above average
Service Rating
James Lawrence-Plant -
RSPCA Pet Insurance
Service Review
Called too much
Yes all my questions were answered and the service was fast &efficient also the same when i had to contact about a problem logging in to the porttal
Service Rating
Very quick response, overall excellent at this stage. highly recommended.
Jemma Weston -
RSPCA Pet Insurance
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
The customer service representative was so lovely and attentive to mine and my fur babies needs. he called them either by their names, or fur babies, which i...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent and affordable prices 😀
Excellent and affordable prices 😀
Product Rating
Fantastic!
Graziella Silva -
RSPCA Pet Insurance
Product Review
Product Rating
Detailed information
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Portalhad inaccurate information
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy looks really good and am happy i signed up
The policy looks really good and am happy i signed up
Product Rating
Very quick response, overall excellent at this stage. highly recommended.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Overall excellent. No concerns at this stage.
Overall excellent. No concerns at this stage.