RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Read what our customers are saying
Great customer service rep!!
Trusted Customer -
RSPCA Pet Insurance
Product Review
I was disappointed that the product doesn’t include pet teeth cleaning. Also that there are heavy restrictions on the cover available to doggies aged 9 and over
Service Review
Peter was amazing!! He was extremely helpful, explained everything and was a real pet lover.
Peter was amazing!! he was extremely helpful, explained everything and was a real pet lover.
Product Rating
Service Rating
Very informative salesperson. answered my questions effectively.
Sam Bradford -
RSPCA Pet Insurance
Service Review
See below,would recommend.
See below,would recommend.
Service Rating
Karen Ryan -
RSPCA Pet Insurance
Product Review
I think you have a great competitive product with really good cover for your pet.
Service Review
As soon as I got the quote on the internet, I had a phone call on my mobile from a lovely lady who then went through the different cover you offer and was really lovely. She then did a follow up call the next day to me where I signed up for pet insurance with you. It was easy and has great cover. I would definitely recommend RSPCA pet insurance to my friends and family
As soon as i got the quote on the internet, i had a phone call on my mobile from a lovely lady who then went through the different cover you offer and was...
Product Rating
Service Rating
Bobbie de Lange -
RSPCA Pet Insurance
Service Review
They gave me all the information I needed and answered every question I had.Having contact in Australia is important to me.The way the staff speak with enthusiasm made a real difference as well not like your just another enquirer. Also that RSPCA get the extra benefits from us joining their pet insurance.
They gave me all the information i needed and answered every question i had.having contact in australia is important to me.the way the staff speak with...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Hayley was knowledgeable and helpful. Answered my questions
Hayley was knowledgeable and helpful. answered my questions
Service Rating
Anne Wilson -
RSPCA Pet Insurance
Service Review
Because she explained the Insurance fully
Because she explained the insurance fully
Service Rating
Rspca salesperson was very friendly & explained things well
Trusted Customer -
RSPCA Pet Insurance
Product Review
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
Service Review
I love that your insurance premiums contribute to the care of animals at the RSPCA. The price of insurance and the rebate amount are fantastic. The guy that helped me purchase your insurance was very friendly and happy to explain things to me and answer questions.
I love that your insurance premiums contribute to the care of animals at the rspca. the price of insurance and the rebate amount are fantastic. the guy that...
Product Rating
Service Rating
Amazing service!
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
Service Review
i was amazed and pleasantly surprised. I'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're from the bank. However, at RSPCA pet insurance, everyone i spoke to were lovely and so helpful! they empathised and were happy to listen to all my questions. I'm a satisfied customer.
I was amazed and pleasantly surprised. i'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly service
Friendly service
Service Rating
Christine Seiton -
RSPCA Pet Insurance
Product Review
exactly what I needed as I am first time puppy owner
Service Review
I spoke twice to a lady named Lyn and she was nice and helpful. I hope your other people are half as nice as she is.
I spoke twice to a lady named lyn and she was nice and helpful. i hope your other people are half as nice as she is.
Product Rating
Service Rating
Positive experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service and professionalism
Service Review
Requested a quote online and received a call within 30 minutes. Whilst I hadn’t asked for anyone to call me, the person was polite, informative and helped clarify several questions. I’m happy with the experience of buying this insurance policy.
Requested a quote online and received a call within 30 minutes. whilst i hadn’t asked for anyone to call me, the person was polite, informative and helped...
Product Rating
Service Rating
Efficient and friendly v
Margaret Nugent -
RSPCA Pet Insurance
Product Review
I need to read the paper work to confirm I have the correct cover for our requirements
Service Review
Efficient and friendly. Could have done without the 2 minute description at the end.
Efficient and friendly. could have done without the 2 minute description at the end.
Product Rating
Service Rating
Great customer service rep!!
Anne Wilson -
RSPCA Pet Insurance
Service Review
Peter was amazing!! He was extremely helpful, explained everything and was a real pet lover.
Because she explained the insurance fully
Service Rating
Very informative salesperson. answered my questions effectively.
Trusted Customer -
RSPCA Pet Insurance
Service Review
See below,would recommend.
I love that your insurance premiums contribute to the care of animals at the rspca. the price of insurance and the rebate amount are fantastic. the guy that...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
As soon as I got the quote on the internet, I had a phone call on my mobile from a lovely lady who then went through the different cover you offer and was really lovely. She then did a follow up call the next day to me where I signed up for pet insurance with you. It was easy and has great cover. I would definitely recommend RSPCA pet insurance to my friends and family
I was amazed and pleasantly surprised. i'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They gave me all the information I needed and answered every question I had.Having contact in Australia is important to me.The way the staff speak with enthusiasm made a real difference as well not like your just another enquirer. Also that RSPCA get the extra benefits from us joining their pet insurance.
Friendly service
Service Rating
Christine Seiton -
RSPCA Pet Insurance
Service Review
Hayley was knowledgeable and helpful. Answered my questions
I spoke twice to a lady named lyn and she was nice and helpful. i hope your other people are half as nice as she is.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Because she explained the Insurance fully
Requested a quote online and received a call within 30 minutes. whilst i hadn’t asked for anyone to call me, the person was polite, informative and helped...
Service Rating
Rspca salesperson was very friendly & explained things well
Margaret Nugent -
RSPCA Pet Insurance
Service Review
I love that your insurance premiums contribute to the care of animals at the RSPCA. The price of insurance and the rebate amount are fantastic. The guy that helped me purchase your insurance was very friendly and happy to explain things to me and answer questions.
Efficient and friendly. could have done without the 2 minute description at the end.
Service Rating
Amazing service!
Carol Birrell -
RSPCA Pet Insurance
Service Review
i was amazed and pleasantly surprised. I'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're from the bank. However, at RSPCA pet insurance, everyone i spoke to were lovely and so helpful! they empathised and were happy to listen to all my questions. I'm a satisfied customer.
They were very polite and informative. they knew the product well and answered all my questions satisfactorily.
Service Rating
Pamela Saul -
RSPCA Pet Insurance
Service Review
Friendly service
I was very happy with the service i received from the person i was speaking with, i would recommend this company to my friends.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke twice to a lady named Lyn and she was nice and helpful. I hope your other people are half as nice as she is.
Rspca pet insurance, has assisted me with great information all in detail, and has answered all the questions that i was after. great service, spoke to...
Service Rating
Positive experience
Trusted Customer -
RSPCA Pet Insurance
Service Review
Requested a quote online and received a call within 30 minutes. Whilst I hadn’t asked for anyone to call me, the person was polite, informative and helped clarify several questions. I’m happy with the experience of buying this insurance policy.
They are manipulative and pushy. very well trained in sales, they won't let you off the phone until they have made a sale, and if you don't purchase they will...
Service Rating
Efficient and friendly v
Trusted Customer -
RSPCA Pet Insurance
Service Review
Efficient and friendly. Could have done without the 2 minute description at the end.
Very accommodating and helpful, flexible and made the process very easy
Service Rating
Great customer service rep!!
Trusted Customer -
RSPCA Pet Insurance
Product Review
I was disappointed that the product doesn’t include pet teeth cleaning. Also that there are heavy restrictions on the cover available to doggies aged 9 and over
I was disappointed that the product doesn’t include pet teeth cleaning. Also that there are heavy restrictions on the cover available to doggies aged 9 and over
Product Rating
Karen Ryan -
RSPCA Pet Insurance
Product Review
I think you have a great competitive product with really good cover for your pet.
I think you have a great competitive product with really good cover for your pet.
Product Rating
Rspca salesperson was very friendly & explained things well
Trusted Customer -
RSPCA Pet Insurance
Product Review
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
Product Rating
Amazing service!
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
Product Rating
Christine Seiton -
RSPCA Pet Insurance
Product Review
exactly what I needed as I am first time puppy owner
exactly what I needed as I am first time puppy owner
Product Rating
Positive experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service and professionalism
Service and professionalism
Product Rating
Efficient and friendly v
Margaret Nugent -
RSPCA Pet Insurance
Product Review
I need to read the paper work to confirm I have the correct cover for our requirements
I need to read the paper work to confirm I have the correct cover for our requirements