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Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service was excellent in giving me all the information. I am sure that the cover I have taken out for Evana will be of great help if needed. So thank you. 🌞


Customer service was excellent in giving me all the information. i am sure that the cover i have taken out for evana will be of great help if needed. so thank...

Service Rating

Nick Wade - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good customer service


Very good customer service

Service Rating

Rudy Bacani - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

This is too premature considering that I have yet to receive my policy.

Service Review

It's very good so far


It's very good so far

Product Rating

Service Rating

Lee Beswick - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

The insurance Company are trying to dishonour my legitimate claim

Service Review

I have joined in January and have had 2 injuries to my Dog Sailor. One a cat scratched his eye resulting in surgery & a resultant ulcer .2 He was dropped from a height onto his leg resulting in soft tissue damage requiring medication & rest. Both are recent injuries NOT preexisting conditions. Both claims have been rejected as the cause of the injuries was not stated. sailor also had a signed document by the Vet Dr Rob, Schaeche to sy that Sailor had at the time of joining the Insurance fund no Cruciate ligament problems or eye damage.I find the fund is failing in its duty to honour my claims & have been kept on the phone for extended periods to try & sort this out . I am now going back to the Vet to get signed letters explaining the cause of the injuries. Please attend to this matter ASAP Kind regards Lee Beswick


I have joined in january and have had 2 injuries to my dog sailor. one a cat scratched his eye resulting in surgery & a resultant ulcer .2 he was dropped from...

Product Rating

Service Rating

Mary Mcconnell - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

only purchased so cannot comment

Service Review

customer service agent was execellant


Customer service agent was execellant

Product Rating

Service Rating

Good, could do better

Praful Pai - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

The process was easy and seamless

Service Review

Spoke to your rep for insurance in-depth on what is covered, but when it came to exclusion he seemed to rush it thru I had to ask him to slow down and repeat and yet again was rushing through it.


Spoke to your rep for insurance in-depth on what is covered, but when it came to exclusion he seemed to rush it thru i had to ask him to slow down and repeat...

Product Rating

Service Rating

Would recommend to anyone

Garry King - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

excellent would highly recommend

Service Review

the service was very good explained everything very well


The service was very good explained everything very well

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good


Good

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I requested and received a quote. Within a short time I received a phone call from a lady called Sandra who explained in detail what was required of RSPCA and of me. I now have my puppy who is an absolute darling. At this stage I would recommend you service to others and would renew my insurance in the future. Thank you Judith Truscott (Mrs)


I requested and received a quote. within a short time i received a phone call from a lady called sandra who explained in detail what was required of rspca and...

Service Rating

Lesley Shorten - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Every thing was great for I won’ted

Service Review

Every thing was good


Every thing was good

Product Rating

Service Rating

Cheryl Tailford - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because they were very friendly and helpful

Service Review

I'm very happy with the service they were very friendly and helpful


I'm very happy with the service they were very friendly and helpful

Product Rating

Service Rating

Ian Rowlandson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

good edtjldzflkdfzgbzd/lGBVk/HSBFOUHVBU:

Service Review

very profesional


Very profesional

Product Rating

Service Rating

Praful Pai - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service was excellent in giving me all the information. I am sure that the cover I have taken out for Evana will be of great help if needed. So thank you. 🌞


Spoke to your rep for insurance in-depth on what is covered, but when it came to exclusion he seemed to rush it thru i had to ask him to slow down and repeat...

Service Rating

Garry King - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good customer service


The service was very good explained everything very well

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

It's very good so far


Good

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I have joined in January and have had 2 injuries to my Dog Sailor. One a cat scratched his eye resulting in surgery & a resultant ulcer .2 He was dropped from a height onto his leg resulting in soft tissue damage requiring medication & rest. Both are recent injuries NOT preexisting conditions. Both claims have been rejected as the cause of the injuries was not stated. sailor also had a signed document by the Vet Dr Rob, Schaeche to sy that Sailor had at the time of joining the Insurance fund no Cruciate ligament problems or eye damage.I find the fund is failing in its duty to honour my claims & have been kept on the phone for extended periods to try & sort this out . I am now going back to the Vet to get signed letters explaining the cause of the injuries. Please attend to this matter ASAP Kind regards Lee Beswick


I requested and received a quote. within a short time i received a phone call from a lady called sandra who explained in detail what was required of rspca and...

Service Rating

Lesley Shorten - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

customer service agent was execellant


Every thing was good

Service Rating

Good, could do better

Cheryl Tailford - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Spoke to your rep for insurance in-depth on what is covered, but when it came to exclusion he seemed to rush it thru I had to ask him to slow down and repeat and yet again was rushing through it.


I'm very happy with the service they were very friendly and helpful

Service Rating

Would recommend to anyone

Ian Rowlandson - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the service was very good explained everything very well


Very profesional

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good


Sounds like a good idea. will know for sure if a day comes when i need to make a claim.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I requested and received a quote. Within a short time I received a phone call from a lady called Sandra who explained in detail what was required of RSPCA and of me. I now have my puppy who is an absolute darling. At this stage I would recommend you service to others and would renew my insurance in the future. Thank you Judith Truscott (Mrs)


I liked how the chat wasn't robotic, and just felt more friendly.

Service Rating

Suzanne Mitchell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Every thing was good


The young lady i spoke to was helpful, and very knowledgeable. she also had a sense of humor and put me at ease with her replies.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I'm very happy with the service they were very friendly and helpful


The lady i spoke to was excellent !

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very profesional


Awful experience. would rather like to discuss with someone in authority please. resulted in cancellation of a policy.

Service Rating

Rudy Bacani - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

This is too premature considering that I have yet to receive my policy.


This is too premature considering that I have yet to receive my policy.

Product Rating

Lee Beswick - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

The insurance Company are trying to dishonour my legitimate claim


The insurance Company are trying to dishonour my legitimate claim

Product Rating

Mary Mcconnell - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

only purchased so cannot comment


only purchased so cannot comment

Product Rating

Good, could do better

Praful Pai - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

The process was easy and seamless


The process was easy and seamless

Product Rating

Would recommend to anyone

Garry King - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

excellent would highly recommend


excellent would highly recommend

Product Rating

Lesley Shorten - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Every thing was great for I won’ted


Every thing was great for I won’ted

Product Rating

Cheryl Tailford - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because they were very friendly and helpful


Because they were very friendly and helpful

Product Rating

Ian Rowlandson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

good edtjldzflkdfzgbzd/lGBVk/HSBFOUHVBU:


good edtjldzflkdfzgbzd/lGBVk/HSBFOUHVBU:

Product Rating