Read what our customers are saying
Shiela Butler -
RSPCA Pet Insurance
Product Review
it is a lot cheaper than the one I had before as I am on a pension it made a different
Service Review
showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Product Rating
Service Rating
Alex Maddern -
RSPCA Pet Insurance
Product Review
Good product for my little addition
Service Review
Good service from the service rep. Ensured I understood what I was getting.
Good service from the service rep. ensured i understood what i was getting.
Product Rating
Service Rating
Good customer service
Claire Whittaker -
RSPCA Pet Insurance
Product Review
good options and not too pricey
Service Review
i spoke with peter. He was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out insurance with you. thank you
I spoke with peter. he was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out...
Product Rating
Service Rating
Spot on
Andrew Gurney -
RSPCA Pet Insurance
Service Review
the guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. 🖒
The guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. 🖒
Service Rating
Pleasant and explains the insurance well.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Service Review
Operator explained it well.
Operator explained it well.
Product Rating
Service Rating
Everything was explained very well leaving me confident in my purchase
Robert May -
RSPCA Pet Insurance
Service Review
Yes
Yes
Service Rating
Sondra Taylor -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.
Service Rating
ELIZABETH HALE -
RSPCA Pet Insurance
Product Review
Good pet insurance the price is a little more then the others
Service Review
The person was not pushing me into getting pet insurance
The person was not pushing me into getting pet insurance
Product Rating
Service Rating
Don Bretland -
RSPCA Pet Insurance
Product Review
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Service Review
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different...
Product Rating
Service Rating
Wendy Fryirs -
RSPCA Pet Insurance
Service Review
The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.
The telephone consultant i spoke with was knowledgeable and friendly. made the whole experience enjoyable.
Service Rating
Jennifer Donnelly -
RSPCA Pet Insurance
Service Review
they were very polite and explain every thing in depth
They were very polite and explain every thing in depth
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ir covers everything for ones pet
Service Review
From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.
From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.
Product Rating
Service Rating
Robert May -
RSPCA Pet Insurance
Service Review
showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Yes
Service Rating
Sondra Taylor -
RSPCA Pet Insurance
Service Review
Good service from the service rep. Ensured I understood what I was getting.
Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.
Service Rating
Good customer service
ELIZABETH HALE -
RSPCA Pet Insurance
Service Review
i spoke with peter. He was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out insurance with you. thank you
The person was not pushing me into getting pet insurance
Service Rating
Spot on
Don Bretland -
RSPCA Pet Insurance
Service Review
the guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. 🖒
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different...
Service Rating
Pleasant and explains the insurance well.
Wendy Fryirs -
RSPCA Pet Insurance
Service Review
Operator explained it well.
The telephone consultant i spoke with was knowledgeable and friendly. made the whole experience enjoyable.
Service Rating
Everything was explained very well leaving me confident in my purchase
Jennifer Donnelly -
RSPCA Pet Insurance
Service Review
Yes
They were very polite and explain every thing in depth
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.
Service Rating
Sally Woodings -
RSPCA Pet Insurance
Service Review
The person was not pushing me into getting pet insurance
There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.
Service Rating
Soni-Lee Raath -
RSPCA Pet Insurance
Service Review
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.
Excellent customer service! lilly was a pleasure to deal with!
Service Rating
Ben Smit -
RSPCA Pet Insurance
Service Review
The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.
Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters
Service Rating
Cameron Brooks -
RSPCA Pet Insurance
Service Review
they were very polite and explain every thing in depth
Good service
Service Rating
Katrina Scimone -
RSPCA Pet Insurance
Service Review
From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.
All my questions and concerns were addressed and the policy was clear to understand
Service Rating
Shiela Butler -
RSPCA Pet Insurance
Product Review
it is a lot cheaper than the one I had before as I am on a pension it made a different
it is a lot cheaper than the one I had before as I am on a pension it made a different
Product Rating
Alex Maddern -
RSPCA Pet Insurance
Product Review
Good product for my little addition
Good product for my little addition
Product Rating
Good customer service
Claire Whittaker -
RSPCA Pet Insurance
Product Review
good options and not too pricey
good options and not too pricey
Product Rating
Pleasant and explains the insurance well.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Product Rating
ELIZABETH HALE -
RSPCA Pet Insurance
Product Review
Good pet insurance the price is a little more then the others
Good pet insurance the price is a little more then the others
Product Rating
Don Bretland -
RSPCA Pet Insurance
Product Review
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ir covers everything for ones pet
Ir covers everything for ones pet