Read what our customers are saying
Rohan Ousmand -
RSPCA Pet Insurance
Product Review
Service Review
Service was good it was too long when the customer service was reading documents regarding insurance. Told her that I am at meeting finish of the application but she was going on on.
Service was good it was too long when the customer service was reading documents regarding insurance. told her that i am at meeting finish of the application...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
courteous and explained all details. Promptly answered my questions. Happy to insure Zada my little rescue dog with them.
Courteous and explained all details. promptly answered my questions. happy to insure zada my little rescue dog with them.
Product Rating
Service Rating
Very happy with the result.
Susan Downie -
RSPCA Pet Insurance
Service Review
Bree was very helpful, explained everything so clearly to us.
Bree was very helpful, explained everything so clearly to us.
Service Rating
Good customer service
Annick Aliphon -
RSPCA Pet Insurance
Product Review
Insurance Company catered just for pets, experts only for animals and not like other insurances where they cater for multiple services, therefore where is the expertise.
Service Review
The customer service man (Ron) was very concise and clear with the information he provided to me.
The customer service man (ron) was very concise and clear with the information he provided to me.
Product Rating
Service Rating
Great telephone service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and informative conversation. RSPCA Insurance was the only company that called me back after my online enquirers. Fair price and a months insurance free. They made payments in line with my pay day with no issues.
Very friendly and informative conversation. rspca insurance was the only company that called me back after my online enquirers. fair price and a months...
Service Rating
Thanks sarah!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. Great to have someone with such a positive attitude helping me..
Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. great to have someone with such a positive attitude helping me..
Service Rating
Isobel Bray -
RSPCA Pet Insurance
Service Review
Very clear and straightforward
Very clear and straightforward
Service Rating
Service with care
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Never had to enquire about pet insurance and knew massive difference to other insurance I wasn’t looking forward to making the call as always information can be overloading etc. Honestly I was pleasantly surprised that I understood the process THANKS to your SERVICE OFFICER with his knowledge and well mannered attitude i was thrilled!
Never had to enquire about pet insurance and knew massive difference to other insurance i wasn’t looking forward to making the call as always information can...
Product Rating
Service Rating
Fantastic they go the extra mile
Mervyn Brown -
RSPCA Pet Insurance
Service Review
Very polite helpful & friendly young lady ( Lilly ).Followed up as promised & gave great assistance
Very polite helpful & friendly young lady ( lilly ).followed up as promised & gave great assistance
Service Rating
Brillant service
Mark Heald -
RSPCA Pet Insurance
Service Review
really efficient and clear
Really efficient and clear
Service Rating
Good service
Gail Dean -
RSPCA Pet Insurance
Product Review
Yet to use it so really can’t comment. Price seems reasonable
Service Review
Quick to response to email inquiry. Person I spoke to knew the product and could answer all my questions.
Quick to response to email inquiry. person i spoke to knew the product and could answer all my questions.
Product Rating
Service Rating
Jane Lawless -
RSPCA Pet Insurance
Service Review
Pleasant customer service staff, efficient, knowledgeable, somebody who listened.
Pleasant customer service staff, efficient, knowledgeable, somebody who listened.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service was good it was too long when the customer service was reading documents regarding insurance. Told her that I am at meeting finish of the application but she was going on on.
Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. great to have someone with such a positive attitude helping me..
Service Rating
Isobel Bray -
RSPCA Pet Insurance
Service Review
courteous and explained all details. Promptly answered my questions. Happy to insure Zada my little rescue dog with them.
Very clear and straightforward
Service Rating
Very happy with the result.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Bree was very helpful, explained everything so clearly to us.
Never had to enquire about pet insurance and knew massive difference to other insurance i wasn’t looking forward to making the call as always information can...
Service Rating
Good customer service
Mervyn Brown -
RSPCA Pet Insurance
Service Review
The customer service man (Ron) was very concise and clear with the information he provided to me.
Very polite helpful & friendly young lady ( lilly ).followed up as promised & gave great assistance
Service Rating
Great telephone service
Mark Heald -
RSPCA Pet Insurance
Service Review
Very friendly and informative conversation. RSPCA Insurance was the only company that called me back after my online enquirers. Fair price and a months insurance free. They made payments in line with my pay day with no issues.
Really efficient and clear
Service Rating
Thanks sarah!
Gail Dean -
RSPCA Pet Insurance
Service Review
Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. Great to have someone with such a positive attitude helping me..
Quick to response to email inquiry. person i spoke to knew the product and could answer all my questions.
Service Rating
Jane Lawless -
RSPCA Pet Insurance
Service Review
Very clear and straightforward
Pleasant customer service staff, efficient, knowledgeable, somebody who listened.
Service Rating
Service with care
Trusted Customer -
RSPCA Pet Insurance
Service Review
Never had to enquire about pet insurance and knew massive difference to other insurance I wasn’t looking forward to making the call as always information can be overloading etc. Honestly I was pleasantly surprised that I understood the process THANKS to your SERVICE OFFICER with his knowledge and well mannered attitude i was thrilled!
Professional and courteous , answered questions in a respectful way.
Service Rating
Fantastic they go the extra mile
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite helpful & friendly young lady ( Lilly ).Followed up as promised & gave great assistance
They were very good at explaining the options and making sure i understood.
Service Rating
Brillant service
Elaine Anderson -
RSPCA Pet Insurance
Service Review
really efficient and clear
Great service the lady was so helpful
Service Rating
Good service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Quick to response to email inquiry. Person I spoke to knew the product and could answer all my questions.
Followed up on my enquiry in a prompt manner and were very informative and explained the policy well
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Pleasant customer service staff, efficient, knowledgeable, somebody who listened.
Alan was very clear about the various levels of cover taking time to go though each level. i would definitely recommend
Service Rating
Rohan Ousmand -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Good customer service
Annick Aliphon -
RSPCA Pet Insurance
Product Review
Insurance Company catered just for pets, experts only for animals and not like other insurances where they cater for multiple services, therefore where is the expertise.
Insurance Company catered just for pets, experts only for animals and not like other insurances where they cater for multiple services, therefore where is the expertise.
Product Rating
Service with care
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Good service
Gail Dean -
RSPCA Pet Insurance
Product Review
Yet to use it so really can’t comment. Price seems reasonable
Yet to use it so really can’t comment. Price seems reasonable