Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Felt obligated to buy insurance after receiving information on cover I stated I’d just like a quote emailed to me and I’ll get back Service assisted insisted she was at the end of signing me up (which I wasn’t agreeing to, I only just want information) and that I should sign up and there is a 30 day cooling off period..
Felt obligated to buy insurance after receiving information on cover i stated i’d just like a quote emailed to me and i’ll get back service assisted insisted...
Product Rating
Service Rating
Helpful staff
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service person was very helpful and explained everything well.
The customer service person was very helpful and explained everything well.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Easy to implement and good follow up
Easy to implement and good follow up
Product Rating
Service Rating
Daniel Mclennan -
RSPCA Pet Insurance
Product Review
Service Review
Very helpful. Knowledge and ability to communicate information about different policies was fantastic.
Very helpful. knowledge and ability to communicate information about different policies was fantastic.
Product Rating
Service Rating
Five star service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Extremely friendly and personalised!
Extremely friendly and personalised!
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I find it hard to be able to rate the whole service yet,
I find it hard to be able to rate the whole service yet,
Service Rating
Very helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked
When i was applying for a quote the staff was super friendly and super helpful. they gave me full attention and answered any questions i asked
Service Rating
Manuela Razzi -
RSPCA Pet Insurance
Service Review
Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to RSPCA. Great service
Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to rspca. great service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very patient as we were outside near traffic
Very patient as we were outside near traffic
Service Rating
Dee Collins -
RSPCA Pet Insurance
Product Review
Very pleased with the cost of my insurance compared to AFS.
Service Review
Very efficient and prompt .
Very efficient and prompt .
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
clear and Very patient
Clear and very patient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Always wish it could be less costly
Service Review
would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Felt obligated to buy insurance after receiving information on cover I stated I’d just like a quote emailed to me and I’ll get back Service assisted insisted she was at the end of signing me up (which I wasn’t agreeing to, I only just want information) and that I should sign up and there is a 30 day cooling off period..
When i was applying for a quote the staff was super friendly and super helpful. they gave me full attention and answered any questions i asked
Service Rating
Helpful staff
Manuela Razzi -
RSPCA Pet Insurance
Service Review
The customer service person was very helpful and explained everything well.
Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to rspca. great service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to implement and good follow up
Very patient as we were outside near traffic
Service Rating
Dee Collins -
RSPCA Pet Insurance
Service Review
Very helpful. Knowledge and ability to communicate information about different policies was fantastic.
Very efficient and prompt .
Service Rating
Five star service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Extremely friendly and personalised!
Clear and very patient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I find it hard to be able to rate the whole service yet,
Would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Service Rating
Very helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked
Jessie was a knowledgeable agent who was patient and not pushy but well informed
Service Rating
Denise Poole -
RSPCA Pet Insurance
Service Review
Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to RSPCA. Great service
We received excellent service from sales person but we have been unable to complete portal as it says that information does not match
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very patient as we were outside near traffic
Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very efficient and prompt .
I hadn’t even fi i shed filling out the form online and i got a call. very lovely professional guy who was happy to answer all my questions.
Service Rating
Andrea Pelizzari -
RSPCA Pet Insurance
Service Review
clear and Very patient
Easy to deal with. very informative rep on the phone. all my questions were comprehensively answered and the product suits my pet's needs very well. 100% would...
Service Rating
Helen Skinner -
RSPCA Pet Insurance
Service Review
would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Customer service telephone operator was excellent - very pleasant and knowledgeable.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Daniel Mclennan -
RSPCA Pet Insurance
Product Review
Product Rating
Five star service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Dee Collins -
RSPCA Pet Insurance
Product Review
Very pleased with the cost of my insurance compared to AFS.
Very pleased with the cost of my insurance compared to AFS.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Always wish it could be less costly
Always wish it could be less costly