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Read what our customers are saying

Trusted Customer - Rated 2.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Felt obligated to buy insurance after receiving information on cover I stated I’d just like a quote emailed to me and I’ll get back Service assisted insisted she was at the end of signing me up (which I wasn’t agreeing to, I only just want information) and that I should sign up and there is a 30 day cooling off period..


Felt obligated to buy insurance after receiving information on cover i stated i’d just like a quote emailed to me and i’ll get back service assisted insisted...

Product Rating

Service Rating

Helpful staff

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service person was very helpful and explained everything well.


The customer service person was very helpful and explained everything well.

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Easy to implement and good follow up


Easy to implement and good follow up

Product Rating

Service Rating

Daniel Mclennan - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very helpful. Knowledge and ability to communicate information about different policies was fantastic.


Very helpful. knowledge and ability to communicate information about different policies was fantastic.

Product Rating

Service Rating

Five star service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Extremely friendly and personalised!


Extremely friendly and personalised!

Product Rating

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I find it hard to be able to rate the whole service yet,


I find it hard to be able to rate the whole service yet,

Service Rating

Very helpful

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked


When i was applying for a quote the staff was super friendly and super helpful. they gave me full attention and answered any questions i asked

Service Rating

Manuela Razzi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to RSPCA. Great service


Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to rspca. great service

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very patient as we were outside near traffic


Very patient as we were outside near traffic

Service Rating

Dee Collins - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very pleased with the cost of my insurance compared to AFS.

Service Review

Very efficient and prompt .


Very efficient and prompt .

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

clear and Very patient


Clear and very patient

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Always wish it could be less costly

Service Review

would be good to have a credit card for registration etc details like our medicare cards for our pet insurance


Would be good to have a credit card for registration etc details like our medicare cards for our pet insurance

Product Rating

Service Rating

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Felt obligated to buy insurance after receiving information on cover I stated I’d just like a quote emailed to me and I’ll get back Service assisted insisted she was at the end of signing me up (which I wasn’t agreeing to, I only just want information) and that I should sign up and there is a 30 day cooling off period..


When i was applying for a quote the staff was super friendly and super helpful. they gave me full attention and answered any questions i asked

Service Rating

Helpful staff

Manuela Razzi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service person was very helpful and explained everything well.


Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to rspca. great service

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Easy to implement and good follow up


Very patient as we were outside near traffic

Service Rating

Dee Collins - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful. Knowledge and ability to communicate information about different policies was fantastic.


Very efficient and prompt .

Service Rating

Five star service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Extremely friendly and personalised!


Clear and very patient

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I find it hard to be able to rate the whole service yet,


Would be good to have a credit card for registration etc details like our medicare cards for our pet insurance

Service Rating

Very helpful

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked


Jessie was a knowledgeable agent who was patient and not pushy but well informed

Service Rating

Denise Poole - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Thank you to the lovely consultant who took my call and offered her knowledge to roll over my existing pet insurance to RSPCA. Great service


We received excellent service from sales person but we have been unable to complete portal as it says that information does not match

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very patient as we were outside near traffic


Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very efficient and prompt .


I hadn’t even fi i shed filling out the form online and i got a call. very lovely professional guy who was happy to answer all my questions.

Service Rating

Andrea Pelizzari - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

clear and Very patient


Easy to deal with. very informative rep on the phone. all my questions were comprehensively answered and the product suits my pet's needs very well. 100% would...

Service Rating

Helen Skinner - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

would be good to have a credit card for registration etc details like our medicare cards for our pet insurance


Customer service telephone operator was excellent - very pleasant and knowledgeable.

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Daniel Mclennan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Five star service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Dee Collins - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very pleased with the cost of my insurance compared to AFS.


Very pleased with the cost of my insurance compared to AFS.

Product Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Always wish it could be less costly


Always wish it could be less costly

Product Rating