RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Read what our customers are saying
Great customer service
Susan Dondas -
RSPCA Pet Insurance
Service Review
Very helpful, explained the pet plan in clear detail answered all questions very friendly
Very helpful, explained the pet plan in clear detail answered all questions very friendly
Service Rating
Great service
Stephanie Koch -
RSPCA Pet Insurance
Service Review
The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision
The sales representative was very clear, knowledgeable and friendly, giving me all the details i needed to make an informed decision
Service Rating
Lorna Bell -
RSPCA Pet Insurance
Product Review
Service Review
Very helpful and the thought off helping other animals is great also insuring my dog jack
Very helpful and the thought off helping other animals is great also insuring my dog jack
Product Rating
Service Rating
The rspca were very friendly and efficient over the phone .
Edward Penno -
RSPCA Pet Insurance
Product Review
They are doing a great job with animals
Service Review
Yes
Yes
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Well spoken
Well spoken
Service Rating
Lee Owen -
RSPCA Pet Insurance
Product Review
Service Review
The service and information was great but i have not made a claim as yet.
The service and information was great but i have not made a claim as yet.
Product Rating
Service Rating
Lucy Campagna -
RSPCA Pet Insurance
Product Review
Service Review
Was so helpful and kind and I understood everything
Was so helpful and kind and i understood everything
Product Rating
Service Rating
Damen Hiepner -
RSPCA Pet Insurance
Product Review
Service Review
The lady who helped me was very friendly and constantly asked me if I understood the policy.
The lady who helped me was very friendly and constantly asked me if i understood the policy.
Product Rating
Service Rating
Harry Brazil -
RSPCA Pet Insurance
Product Review
Service Review
Great service!!! Explained clearly!!! Help to suit it my needs!!!!
Great service!!! explained clearly!!! help to suit it my needs!!!!
Product Rating
Service Rating
Wrong address
Ella Rokotyan -
RSPCA Pet Insurance
Product Review
Service Review
Got my address wrong. After I confirmed it twice. And it is still wrong...
Got my address wrong. after i confirmed it twice. and it is still wrong...
Product Rating
Service Rating
Friendly and helpful service
Trusted Customer -
RSPCA Pet Insurance
Service Review
They were very informative and pleasant on the phone, the young lady was lovely however when I received my contract she had my address wrong and when I called to have it changed the next agent found she had my date of birth incorrect as well. I don't want her to get into trouble as she was excellent and friendly on the phone, however 'attention to detail and confirming these details' with the customer are very important.
They were very informative and pleasant on the phone, the young lady was lovely however when i received my contract she had my address wrong and when i called...
Service Rating
Why deal with anyone else
Scott Kelly -
RSPCA Pet Insurance
Product Review
easy to deal with, not to pushy
Service Review
made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.
Made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.
Product Rating
Service Rating
Great customer service
Lee Owen -
RSPCA Pet Insurance
Service Review
Very helpful, explained the pet plan in clear detail answered all questions very friendly
The service and information was great but i have not made a claim as yet.
Service Rating
Great service
Lucy Campagna -
RSPCA Pet Insurance
Service Review
The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision
Was so helpful and kind and i understood everything
Service Rating
Damen Hiepner -
RSPCA Pet Insurance
Service Review
Very helpful and the thought off helping other animals is great also insuring my dog jack
The lady who helped me was very friendly and constantly asked me if i understood the policy.
Service Rating
The rspca were very friendly and efficient over the phone .
Harry Brazil -
RSPCA Pet Insurance
Service Review
Yes
Great service!!! explained clearly!!! help to suit it my needs!!!!
Service Rating
Ella Rokotyan -
RSPCA Pet Insurance
Service Review
Well spoken
Got my address wrong. after i confirmed it twice. and it is still wrong...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service and information was great but i have not made a claim as yet.
They were very informative and pleasant on the phone, the young lady was lovely however when i received my contract she had my address wrong and when i called...
Service Rating
Scott Kelly -
RSPCA Pet Insurance
Service Review
Was so helpful and kind and I understood everything
Made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady who helped me was very friendly and constantly asked me if I understood the policy.
Explanations were very clear. insurance was well explained and questions answered. the quote was very quick and the product is very competitive in price.
Service Rating
Kate Walker -
RSPCA Pet Insurance
Service Review
Great service!!! Explained clearly!!! Help to suit it my needs!!!!
Really friendly, helpful and relatable. i liked that she asked about my pet and didn't rush me along.
Service Rating
Wrong address
Margaret Redding -
RSPCA Pet Insurance
Service Review
Got my address wrong. After I confirmed it twice. And it is still wrong...
Friendly service , polite telephone manner .
Service Rating
Friendly and helpful service
Kim Walker -
RSPCA Pet Insurance
Service Review
They were very informative and pleasant on the phone, the young lady was lovely however when I received my contract she had my address wrong and when I called to have it changed the next agent found she had my date of birth incorrect as well. I don't want her to get into trouble as she was excellent and friendly on the phone, however 'attention to detail and confirming these details' with the customer are very important.
Awesome customer service friendly made it so easy to organise insurance very happy with rspca services
Service Rating
Why deal with anyone else
Kim Maloney -
RSPCA Pet Insurance
Service Review
made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.
Very good service
Service Rating
Lorna Bell -
RSPCA Pet Insurance
Product Review
Product Rating
The rspca were very friendly and efficient over the phone .
Edward Penno -
RSPCA Pet Insurance
Product Review
They are doing a great job with animals
They are doing a great job with animals
Product Rating
Lee Owen -
RSPCA Pet Insurance
Product Review
Product Rating
Lucy Campagna -
RSPCA Pet Insurance
Product Review
Product Rating
Damen Hiepner -
RSPCA Pet Insurance
Product Review
Product Rating
Harry Brazil -
RSPCA Pet Insurance
Product Review
Product Rating
Wrong address
Ella Rokotyan -
RSPCA Pet Insurance
Product Review
Product Rating
Why deal with anyone else
Scott Kelly -
RSPCA Pet Insurance
Product Review
easy to deal with, not to pushy
easy to deal with, not to pushy