Read what our customers are saying
Informative, helpful an dfriendly
Lyn Downes -
RSPCA Pet Insurance
Product Review
Can't give 5 stars because I would always love to have cheaper rates
Service Review
Abbey was lovely Explained everything very well so I had all the information I needed Very professional and friendly Thank you
Abbey was lovely explained everything very well so i had all the information i needed very professional and friendly thank you
Product Rating
Service Rating
Love the customer service!
Keiley Pyke -
RSPCA Pet Insurance
Product Review
Pricing is a little bit pricy. Not sure if its because of my dogs breed or not but oh well.
Service Review
The customer service representative was amazing. She was really confident in the way she spoke and sounded really passionate about what she does. Which really made it easy for me to decide. She was happy for me to reschedule a call so i could talk to my sister who is a vet nurse and thats exactly what she did.
The customer service representative was amazing. she was really confident in the way she spoke and sounded really passionate about what she does. which really...
Product Rating
Service Rating
Good service a little too sales pitchy
Trusted Customer -
RSPCA Pet Insurance
Service Review
The consultant called back at the date and time promised and was friendly enough. I felt it was very sales pitchy at times. After explaining I wanted to read to material And compare prices he was still insistent to make the sale that day. That puts me off. Overall though it was a good experience I guess.
The consultant called back at the date and time promised and was friendly enough. i felt it was very sales pitchy at times. after explaining i wanted to read...
Service Rating
Nadine Awwad -
RSPCA Pet Insurance
Product Review
Insurance - amazing ! cost is great and I feel alot better knowing my puppy's vet bills will be covered !
Service Review
I definately recommend anything through the RSPCA as they are reliable and all for a good cause !
I definately recommend anything through the rspca as they are reliable and all for a good cause !
Product Rating
Service Rating
There is everything i need and no unnecessary frills
Sue Gibson -
RSPCA Pet Insurance
Product Review
Covers enough of what’s important
Service Review
Excellent service and understandable language
Excellent service and understandable language
Product Rating
Service Rating
Very friendly manner, knowledgeable answered questions satisfactorily
Alexandra Boicos -
RSPCA Pet Insurance
Service Review
Service was great, friendly staff who referred to my pet like a family member. Had knowledge of the products I was asking about and was able to answer my question.
Service was great, friendly staff who referred to my pet like a family member. had knowledge of the products i was asking about and was able to answer my...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to use website with immediate quote. Fast follow-up phone call which answered my questions. Very good experience.
Easy to use website with immediate quote. fast follow-up phone call which answered my questions. very good experience.
Service Rating
Barry Fox -
RSPCA Pet Insurance
Product Review
Service Review
I have NOT PURCHASED pet insurance and have ABSOLUTELY NO IDEA WHAT YOUR TALKING ABOUT !
I have not purchased pet insurance and have absolutely no idea what your talking about !
Product Rating
Service Rating
Kelli Symonds -
RSPCA Pet Insurance
Service Review
Very friendly and helpful.
Very friendly and helpful.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The young lady who handled my Telephone was wonderful.Very helpful and patient.
Service Review
Very helpful and pleasant young lady.Very easy to take out the Insurance. No complaints at all. A pleasure to so business with you!
Very helpful and pleasant young lady.very easy to take out the insurance. no complaints at all. a pleasure to so business with you!
Product Rating
Service Rating
Very happy with hayley, who helped me with my pet insurance over the phone
Rosemary Maslin -
RSPCA Pet Insurance
Service Review
Very happy with Hayley, who helped me with my pet insurance over the phone
Very happy with hayley, who helped me with my pet insurance over the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, the operator I spoke to was really friendly and answered my every question and also made sure I understood everything before agreeing to buy the product.
Great customer service, the operator i spoke to was really friendly and answered my every question and also made sure i understood everything before agreeing...
Service Rating
Informative, helpful an dfriendly
Alexandra Boicos -
RSPCA Pet Insurance
Service Review
Abbey was lovely Explained everything very well so I had all the information I needed Very professional and friendly Thank you
Service was great, friendly staff who referred to my pet like a family member. had knowledge of the products i was asking about and was able to answer my...
Service Rating
Love the customer service!
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service representative was amazing. She was really confident in the way she spoke and sounded really passionate about what she does. Which really made it easy for me to decide. She was happy for me to reschedule a call so i could talk to my sister who is a vet nurse and thats exactly what she did.
Easy to use website with immediate quote. fast follow-up phone call which answered my questions. very good experience.
Service Rating
Good service a little too sales pitchy
Barry Fox -
RSPCA Pet Insurance
Service Review
The consultant called back at the date and time promised and was friendly enough. I felt it was very sales pitchy at times. After explaining I wanted to read to material And compare prices he was still insistent to make the sale that day. That puts me off. Overall though it was a good experience I guess.
I have not purchased pet insurance and have absolutely no idea what your talking about !
Service Rating
Kelli Symonds -
RSPCA Pet Insurance
Service Review
I definately recommend anything through the RSPCA as they are reliable and all for a good cause !
Very friendly and helpful.
Service Rating
There is everything i need and no unnecessary frills
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent service and understandable language
Very helpful and pleasant young lady.very easy to take out the insurance. no complaints at all. a pleasure to so business with you!
Service Rating
Very friendly manner, knowledgeable answered questions satisfactorily
Rosemary Maslin -
RSPCA Pet Insurance
Service Review
Service was great, friendly staff who referred to my pet like a family member. Had knowledge of the products I was asking about and was able to answer my question.
Very happy with hayley, who helped me with my pet insurance over the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to use website with immediate quote. Fast follow-up phone call which answered my questions. Very good experience.
Great customer service, the operator i spoke to was really friendly and answered my every question and also made sure i understood everything before agreeing...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I have NOT PURCHASED pet insurance and have ABSOLUTELY NO IDEA WHAT YOUR TALKING ABOUT !
Very friendly and knowledgeable, understanding of my concerns. could explain any question very well
Service Rating
Elissa Stephens -
RSPCA Pet Insurance
Service Review
Very friendly and helpful.
Lovely consultant
Service Rating
Miranda Randell -
RSPCA Pet Insurance
Service Review
Very helpful and pleasant young lady.Very easy to take out the Insurance. No complaints at all. A pleasure to so business with you!
Explain them self , was helpful, answering all my questions.
Service Rating
Very happy with hayley, who helped me with my pet insurance over the phone
Stephanie Weston -
RSPCA Pet Insurance
Service Review
Very happy with Hayley, who helped me with my pet insurance over the phone
The customer service consultant was very helpful as i have multiple animals, running me through the insurance and what it entails
Service Rating
Gail Dawson -
RSPCA Pet Insurance
Service Review
Great customer service, the operator I spoke to was really friendly and answered my every question and also made sure I understood everything before agreeing to buy the product.
I was very happy with the explanation. i was running a bit short on time so i was a bit short but we got it sorted very quickly. i have been wanting to check...
Service Rating
Informative, helpful an dfriendly
Lyn Downes -
RSPCA Pet Insurance
Product Review
Can't give 5 stars because I would always love to have cheaper rates
Can't give 5 stars because I would always love to have cheaper rates
Product Rating
Love the customer service!
Keiley Pyke -
RSPCA Pet Insurance
Product Review
Pricing is a little bit pricy. Not sure if its because of my dogs breed or not but oh well.
Pricing is a little bit pricy. Not sure if its because of my dogs breed or not but oh well.
Product Rating
Nadine Awwad -
RSPCA Pet Insurance
Product Review
Insurance - amazing ! cost is great and I feel alot better knowing my puppy's vet bills will be covered !
Insurance - amazing ! cost is great and I feel alot better knowing my puppy's vet bills will be covered !
Product Rating
There is everything i need and no unnecessary frills
Sue Gibson -
RSPCA Pet Insurance
Product Review
Covers enough of what’s important
Covers enough of what’s important
Product Rating
Barry Fox -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The young lady who handled my Telephone was wonderful.Very helpful and patient.
The young lady who handled my Telephone was wonderful.Very helpful and patient.