Read what our customers are saying
Ashleigh Audino -
RSPCA Pet Insurance
Product Review
Service Review
the customer service person i spoke to, Peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
The customer service person i spoke to, peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
Product Rating
Service Rating
Friendly and also caring
Tamati Faale -
RSPCA Pet Insurance
Product Review
Knowing it's helping other animals also. Makes me feel better for it.
Service Review
Very pleased with it.
Very pleased with it.
Product Rating
Service Rating
Talia Andrew -
RSPCA Pet Insurance
Service Review
My dogs name was spelt wrong in the original certificate. The first person I rang told me to call back after 24hours as the cover hadn't begun. However the second person I spoke to took note of what I had said and promised a new certificate would be sent out the next day with the name spelt correctly. She followed through.
My dogs name was spelt wrong in the original certificate. the first person i rang told me to call back after 24hours as the cover hadn't begun. however the...
Service Rating
Judy Miller -
RSPCA Pet Insurance
Product Review
it seems to have covered everything i want for my little furry baby
Service Review
the woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
The woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
Product Rating
Service Rating
Hayley was very knowledgeable and patient with me. she did an amazing job s
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great. Hayley did amazing. Fast service and full of digestible info.
Great. hayley did amazing. fast service and full of digestible info.
Service Rating
Bruce Bell -
RSPCA Pet Insurance
Service Review
Could not have been better. Courteous, informative operator. Perfect!
Could not have been better. courteous, informative operator. perfect!
Service Rating
Very good.
Andrew Patey-Dennis -
RSPCA Pet Insurance
Service Review
Very helpful. Clear voice and accent which helped me understand much more clearly. Thank you. Explained details of the policy and offered options. Would recommend to others.
Very helpful. clear voice and accent which helped me understand much more clearly. thank you. explained details of the policy and offered options. would...
Service Rating
Yasmin Cossart -
RSPCA Pet Insurance
Product Review
Very happy with the cover I choose and reasonably priced. Very happy to hear portions of money go to the RSPCA
Service Review
Very helpful and given lots of information
Very helpful and given lots of information
Product Rating
Service Rating
Very good
Jim Pugh -
RSPCA Pet Insurance
Service Review
Detailed information very good and the young lady was realy helpful, she is a credit to your organization
Detailed information very good and the young lady was realy helpful, she is a credit to your organization
Service Rating
I feel i have the cover i need.
Jacqueline Lupton -
RSPCA Pet Insurance
Product Review
A bit expensive, but the best deal.
Service Review
Very polite and not pushy.
Very polite and not pushy.
Product Rating
Service Rating
We were happy with our previous pets treatment.
Sandra Frizzell -
RSPCA Pet Insurance
Product Review
Now we have added with the $50 bonus claims the policy will be even better.
Service Review
There have been few times when we couldn’t claim ours previous dogs vet .
There have been few times when we couldn’t claim ours previous dogs vet .
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Gave a very informative description of the policy in regards towhat it covered and what to do if I went ahead with it
Gave a very informative description of the policy in regards towhat it covered and what to do if i went ahead with it
Service Rating
Bruce Bell -
RSPCA Pet Insurance
Service Review
the customer service person i spoke to, Peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
Could not have been better. courteous, informative operator. perfect!
Service Rating
Friendly and also caring
Andrew Patey-Dennis -
RSPCA Pet Insurance
Service Review
Very pleased with it.
Very helpful. clear voice and accent which helped me understand much more clearly. thank you. explained details of the policy and offered options. would...
Service Rating
Yasmin Cossart -
RSPCA Pet Insurance
Service Review
My dogs name was spelt wrong in the original certificate. The first person I rang told me to call back after 24hours as the cover hadn't begun. However the second person I spoke to took note of what I had said and promised a new certificate would be sent out the next day with the name spelt correctly. She followed through.
Very helpful and given lots of information
Service Rating
Jim Pugh -
RSPCA Pet Insurance
Service Review
the woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
Detailed information very good and the young lady was realy helpful, she is a credit to your organization
Service Rating
Hayley was very knowledgeable and patient with me. she did an amazing job s
Jacqueline Lupton -
RSPCA Pet Insurance
Service Review
Great. Hayley did amazing. Fast service and full of digestible info.
Very polite and not pushy.
Service Rating
Sandra Frizzell -
RSPCA Pet Insurance
Service Review
Could not have been better. Courteous, informative operator. Perfect!
There have been few times when we couldn’t claim ours previous dogs vet .
Service Rating
Very good.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful. Clear voice and accent which helped me understand much more clearly. Thank you. Explained details of the policy and offered options. Would recommend to others.
Gave a very informative description of the policy in regards towhat it covered and what to do if i went ahead with it
Service Rating
John Oriley -
RSPCA Pet Insurance
Service Review
Very helpful and given lots of information
Affordable for a pensioner and able to increase cover when more funds are available.
Service Rating
Very good
Ghislaine Park -
RSPCA Pet Insurance
Service Review
Detailed information very good and the young lady was realy helpful, she is a credit to your organization
I first had to deal with someone else than the girl that eventually contracted me. the first person wasn’t professional enough ( contract wasn’t registered,...
Service Rating
I feel i have the cover i need.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very polite and not pushy.
蛮好的
Service Rating
We were happy with our previous pets treatment.
JANET TILTMAN -
RSPCA Pet Insurance
Service Review
There have been few times when we couldn’t claim ours previous dogs vet .
I still have not received my product disclosure or paperwork on my pet insurance. i do not yet have a policy number. can you advise. thanks janet
Service Rating
Bronwyn Antwis -
RSPCA Pet Insurance
Service Review
Gave a very informative description of the policy in regards towhat it covered and what to do if I went ahead with it
Very friendly and helpful explained policies i brought that were suitable for my young dogs
Service Rating
Ashleigh Audino -
RSPCA Pet Insurance
Product Review
Product Rating
Friendly and also caring
Tamati Faale -
RSPCA Pet Insurance
Product Review
Knowing it's helping other animals also. Makes me feel better for it.
Knowing it's helping other animals also. Makes me feel better for it.
Product Rating
Judy Miller -
RSPCA Pet Insurance
Product Review
it seems to have covered everything i want for my little furry baby
it seems to have covered everything i want for my little furry baby
Product Rating
Yasmin Cossart -
RSPCA Pet Insurance
Product Review
Very happy with the cover I choose and reasonably priced. Very happy to hear portions of money go to the RSPCA
Very happy with the cover I choose and reasonably priced. Very happy to hear portions of money go to the RSPCA
Product Rating
I feel i have the cover i need.
Jacqueline Lupton -
RSPCA Pet Insurance
Product Review
A bit expensive, but the best deal.
A bit expensive, but the best deal.
Product Rating
We were happy with our previous pets treatment.
Sandra Frizzell -
RSPCA Pet Insurance
Product Review
Now we have added with the $50 bonus claims the policy will be even better.
Now we have added with the $50 bonus claims the policy will be even better.