Read what our customers are saying
Excellent service
Jeremy Wharton -
RSPCA Pet Insurance
Product Review
Value for money and simple to follow
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
Very thorough, peter talked me through everything and all the options. very courteous.
Product Rating
Service Rating
Friendly people
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Service Rating
Mike Sewell -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". yes, i would buy from them again.
Service Rating
Stephanie Pinto-Bathgate -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Morgan was extremely helpful and not too pushy. she gave me time to decide on what options i wanted and discuss it with my husband. excellent service, thank...
Service Rating
Roy Smith -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured. Dogs name incorrectly spelt sex of dog and date of birth incorrect.
The pet insurance was organised over the phone with michael who was very helpful and pleasant to talk to. unfortunately when i received my insurance...
Service Rating
Annmarie Beech -
RSPCA Pet Insurance
Product Review
Reasonable price to what I have researched
Service Review
Friendly and helpful operator Yes I would
Friendly and helpful operator yes i would
Product Rating
Service Rating
Karmeille Lakay -
RSPCA Pet Insurance
Product Review
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
Service Review
really easy and lovely service.
Really easy and lovely service.
Product Rating
Service Rating
Peace of mind for pets
Michelle Murray -
RSPCA Pet Insurance
Product Review
Service Review
Customer service easy to access. Claims are 80% of eligible vet bills. Good choice of cover policies
Customer service easy to access. claims are 80% of eligible vet bills. good choice of cover policies
Product Rating
Service Rating
Brian Taylor -
RSPCA Pet Insurance
Product Review
Very clear and precise in explaining the whole process and procedure.
Service Review
Polite, informative, extremely pleasant and courteous
Polite, informative, extremely pleasant and courteous
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was really appreciative of the fact that I received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy details
I was really appreciative of the fact that i received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great customer service !!!
Service Review
Great customer service
Great customer service
Product Rating
Service Rating
Excellent customer service
Gary Field -
RSPCA Pet Insurance
Product Review
Very competitive premiums and the policy covers more aspects than other pet insurance companies.
Service Review
Excellent customer service. Helpful and full explanations regarding policy details were outlined. Very courteous.
Excellent customer service. helpful and full explanations regarding policy details were outlined. very courteous.
Product Rating
Service Rating
Excellent service
Annmarie Beech -
RSPCA Pet Insurance
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
Friendly and helpful operator yes i would
Service Rating
Friendly people
Karmeille Lakay -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Really easy and lovely service.
Service Rating
Michelle Murray -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
Customer service easy to access. claims are 80% of eligible vet bills. good choice of cover policies
Service Rating
Brian Taylor -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Polite, informative, extremely pleasant and courteous
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured. Dogs name incorrectly spelt sex of dog and date of birth incorrect.
I was really appreciative of the fact that i received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly and helpful operator Yes I would
Great customer service
Service Rating
Gary Field -
RSPCA Pet Insurance
Service Review
really easy and lovely service.
Excellent customer service. helpful and full explanations regarding policy details were outlined. very courteous.
Service Rating
Peace of mind for pets
Maria Kruger -
RSPCA Pet Insurance
Service Review
Customer service easy to access. Claims are 80% of eligible vet bills. Good choice of cover policies
The girl on the phone was wonderful and made it easy to understand
Service Rating
Jessica Ryan -
RSPCA Pet Insurance
Service Review
Polite, informative, extremely pleasant and courteous
The staff were really patient and willing to answer all my questions. they were super friendly and able to help me decide what cover would be best for my dog,...
Service Rating
Tim Sutherland -
RSPCA Pet Insurance
Service Review
I was really appreciative of the fact that I received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy details
Excellent follow up and explanation of offerings.
Service Rating
Amanda Georgiadis -
RSPCA Pet Insurance
Service Review
Great customer service
I hadn’t even clicked off the selection page and had someone from the company call to see if i understood and was happy with what i was ready.. we have just...
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent customer service. Helpful and full explanations regarding policy details were outlined. Very courteous.
Someone called me to go through it as soon as i had started looking on the website - was a little disconcerting at first but actually very helpful
Service Rating
Excellent service
Jeremy Wharton -
RSPCA Pet Insurance
Product Review
Value for money and simple to follow
Value for money and simple to follow
Product Rating
Annmarie Beech -
RSPCA Pet Insurance
Product Review
Reasonable price to what I have researched
Reasonable price to what I have researched
Product Rating
Karmeille Lakay -
RSPCA Pet Insurance
Product Review
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
Product Rating
Peace of mind for pets
Michelle Murray -
RSPCA Pet Insurance
Product Review
Product Rating
Brian Taylor -
RSPCA Pet Insurance
Product Review
Very clear and precise in explaining the whole process and procedure.
Very clear and precise in explaining the whole process and procedure.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great customer service !!!
Great customer service !!!
Product Rating
Excellent customer service
Gary Field -
RSPCA Pet Insurance
Product Review
Very competitive premiums and the policy covers more aspects than other pet insurance companies.
Very competitive premiums and the policy covers more aspects than other pet insurance companies.