RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Both reps i spoke to (angelina & piya) were proficient and professional.
Berry Thomas -
RSPCA Pet Insurance
Service Review
Both reps I spoke to (Angelina & Piya) were proficient and professional, and I would have no problem in recommending them.
Both reps i spoke to (angelina & piya) were proficient and professional, and i would have no problem in recommending them.
Service Rating
Bree Voros -
RSPCA Pet Insurance
Product Review
I think the actually purchase it self was good we couldnt find anything better for the same payment amount for our breed of dog, it covers pretty much everything.
Service Review
Although the lady i was speaking to was not rude at all i could tell she was reading off a script which was quite annoying as i felt i wasnt being listened to proply and some of the questions i asked where just responded to in a very generic/scripted way, just more concerned about getting me to sign up and get the process completed. The last part when she was reading over rspca pet insurance policy couldnt be any more confusing or read any quicker. If i hadnt already made my decision to choose rspca pet insurance, the whole process would make me think twice and i probly would of looked else where. Sorry for negative feed back but whole process was confusing and very not helpful.
Although the lady i was speaking to was not rude at all i could tell she was reading off a script which was quite annoying as i felt i wasnt being listened to...
Product Rating
Service Rating
Good service, but presumptuous
Tim Clay -
RSPCA Pet Insurance
Product Review
The policies were explained excellently. Insurance is always a pain, but I suppose it hurts less than the possibility of large vet bills .
Service Review
RSPCA were straight to the point, which was excellent. What was a little disconcerting however, was that I had originally completed a request for a quote online a few days prior and by the time they were calling me it was to set up the service. I was perhaps a little taken aback that I felt the decision was assumed to have been made for me. I did end up going with them for insurance however.
Rspca were straight to the point, which was excellent. what was a little disconcerting however, was that i had originally completed a request for a quote...
Product Rating
Service Rating
Fiona Hudson -
RSPCA Pet Insurance
Service Review
fast, knowledgeable and easy to deal with
Fast, knowledgeable and easy to deal with
Service Rating
Quick and helpful
Joanne Haygarth -
RSPCA Pet Insurance
Product Review
Ticks all the boxes for us and our pet !
Service Review
Very quick to respond and very informative 😊
Very quick to respond and very informative 😊
Product Rating
Service Rating
Friendly and talkative customer service operator
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable pet insurance that covers basically everything.
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. she was very friendly and...
Product Rating
Service Rating
Kylie Worner -
RSPCA Pet Insurance
Product Review
i am happy with what we purchased
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
I thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Ultimate cover is $30 less than the pet insurance I use to pay and offers better coverage.
Ultimate cover is $30 less than the pet insurance i use to pay and offers better coverage.
Service Rating
Great customer service skills
Keenan Dermody -
RSPCA Pet Insurance
Product Review
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
The person i dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions i had. the whole process was...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Helpful and delivered what I needed
Service Review
Friendly, knowledgeable, professional
Friendly, knowledgeable, professional
Product Rating
Service Rating
Overated
Rosalinde Wear -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
I feel it takes too long to receive a payback and/or any information regarding it
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
The gentleman caller rushed me, he got my dog's sex wrong (molly, after all is a girls' name) and her birthdate wrong ( i did say 5th, and he put 1st). upon...
Service Rating
Both reps i spoke to (angelina & piya) were proficient and professional.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Both reps I spoke to (Angelina & Piya) were proficient and professional, and I would have no problem in recommending them.
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. she was very friendly and...
Service Rating
Kylie Worner -
RSPCA Pet Insurance
Service Review
Although the lady i was speaking to was not rude at all i could tell she was reading off a script which was quite annoying as i felt i wasnt being listened to proply and some of the questions i asked where just responded to in a very generic/scripted way, just more concerned about getting me to sign up and get the process completed. The last part when she was reading over rspca pet insurance policy couldnt be any more confusing or read any quicker. If i hadnt already made my decision to choose rspca pet insurance, the whole process would make me think twice and i probly would of looked else where. Sorry for negative feed back but whole process was confusing and very not helpful.
I thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
Service Rating
Good service, but presumptuous
Trusted Customer -
RSPCA Pet Insurance
Service Review
RSPCA were straight to the point, which was excellent. What was a little disconcerting however, was that I had originally completed a request for a quote online a few days prior and by the time they were calling me it was to set up the service. I was perhaps a little taken aback that I felt the decision was assumed to have been made for me. I did end up going with them for insurance however.
Ultimate cover is $30 less than the pet insurance i use to pay and offers better coverage.
Service Rating
Keenan Dermody -
RSPCA Pet Insurance
Service Review
fast, knowledgeable and easy to deal with
The person i dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions i had. the whole process was...
Service Rating
Quick and helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very quick to respond and very informative 😊
Friendly, knowledgeable, professional
Service Rating
Friendly and talkative customer service operator
Rosalinde Wear -
RSPCA Pet Insurance
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
I feel it takes too long to receive a payback and/or any information regarding it
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
The gentleman caller rushed me, he got my dog's sex wrong (molly, after all is a girls' name) and her birthdate wrong ( i did say 5th, and he put 1st). upon...
Service Rating
Kerry Hoog -
RSPCA Pet Insurance
Service Review
Ultimate cover is $30 less than the pet insurance I use to pay and offers better coverage.
The lady was very experienced.
Service Rating
Great customer service skills
Trusted Customer -
RSPCA Pet Insurance
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
The assistant was professional and lovely
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly, knowledgeable, professional
Customer service rep was very thorough and i received the policy within 1hour.
Service Rating
Overated
Roy Willie -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Adam Newall -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
Very helpful.
Service Rating
Bree Voros -
RSPCA Pet Insurance
Product Review
I think the actually purchase it self was good we couldnt find anything better for the same payment amount for our breed of dog, it covers pretty much everything.
I think the actually purchase it self was good we couldnt find anything better for the same payment amount for our breed of dog, it covers pretty much everything.
Product Rating
Good service, but presumptuous
Tim Clay -
RSPCA Pet Insurance
Product Review
The policies were explained excellently. Insurance is always a pain, but I suppose it hurts less than the possibility of large vet bills .
The policies were explained excellently. Insurance is always a pain, but I suppose it hurts less than the possibility of large vet bills .
Product Rating
Quick and helpful
Joanne Haygarth -
RSPCA Pet Insurance
Product Review
Ticks all the boxes for us and our pet !
Ticks all the boxes for us and our pet !
Product Rating
Friendly and talkative customer service operator
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable pet insurance that covers basically everything.
Affordable pet insurance that covers basically everything.
Product Rating
Kylie Worner -
RSPCA Pet Insurance
Product Review
i am happy with what we purchased
i am happy with what we purchased
Product Rating
Great customer service skills
Keenan Dermody -
RSPCA Pet Insurance
Product Review
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Helpful and delivered what I needed
Helpful and delivered what I needed