Read what our customers are saying
Kerry Hoog -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
The lady was very experienced.
Service Rating
Excellent experience . easy as
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good comprehensive product
Service Review
The assistant was professional and lovely
The assistant was professional and lovely
Product Rating
Service Rating
Fast and efficient service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
Customer service rep was very thorough and i received the policy within 1hour.
Service Rating
Roy Willie -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Very helpful
Adam Newall -
RSPCA Pet Insurance
Product Review
Very helpful. Thank you very much
Service Review
Very helpful.
Very helpful.
Product Rating
Service Rating
Very helpful!
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.
The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...
Service Rating
Khush Gill -
RSPCA Pet Insurance
Service Review
Friendly service
Friendly service
Service Rating
Great customer service
Erina Rakete -
RSPCA Pet Insurance
Product Review
Great offers available for pet insurance.
Service Review
Great customer service. She was friendly, and relatable. And very understanding.
Great customer service. she was friendly, and relatable. and very understanding.
Product Rating
Service Rating
Great and efficient, easy to understand better coverage and affordable prem
Diane Birol -
RSPCA Pet Insurance
Product Review
Great rate.. good conerage
Service Review
Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms
Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms
Product Rating
Service Rating
Prompt friendly service
Susan Saunders -
RSPCA Pet Insurance
Product Review
So far so good, the phone operator was friendly and explained it all well
Service Review
The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.
The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.
Product Rating
Service Rating
Still waiting for my receipt reference number
Christopher Cruickshanks -
RSPCA Pet Insurance
Product Review
Because the phone rep from your company was great in defining and great service
Service Review
The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u
The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u
Product Rating
Service Rating
Natasha Gunn -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.
Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...
Service Rating
Excellent experience . easy as
Khush Gill -
RSPCA Pet Insurance
Service Review
The assistant was professional and lovely
Friendly service
Service Rating
Fast and efficient service
Erina Rakete -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
Great customer service. she was friendly, and relatable. and very understanding.
Service Rating
Diane Birol -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms
Service Rating
Very helpful
Susan Saunders -
RSPCA Pet Insurance
Service Review
Very helpful.
The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.
Service Rating
Very helpful!
Natasha Gunn -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.
Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.
Service Rating
Mitchell Jackson -
RSPCA Pet Insurance
Service Review
Friendly service
Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...
Service Rating
Great customer service
Gayle Shepherd -
RSPCA Pet Insurance
Service Review
Great customer service. She was friendly, and relatable. And very understanding.
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.
Service Rating
Great and efficient, easy to understand better coverage and affordable prem
Christopher Cruickshanks -
RSPCA Pet Insurance
Service Review
Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms
The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u
Service Rating
Prompt friendly service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.
Fast and easy to deal with.
Service Rating
Still waiting for my receipt reference number
Susan Clifford -
RSPCA Pet Insurance
Service Review
The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u
I was impressed by the friendly attitude and nature of the phone representative vj.
Service Rating
Janice Wolfe -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.
The team at rspca are very helpful and polite. in december 2017 i registered a dog then found out she had been stolen. i cancelled that policy and then when i...
Service Rating
Excellent experience . easy as
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good comprehensive product
Good comprehensive product
Product Rating
Very helpful
Adam Newall -
RSPCA Pet Insurance
Product Review
Very helpful. Thank you very much
Very helpful. Thank you very much
Product Rating
Great customer service
Erina Rakete -
RSPCA Pet Insurance
Product Review
Great offers available for pet insurance.
Great offers available for pet insurance.
Product Rating
Great and efficient, easy to understand better coverage and affordable prem
Diane Birol -
RSPCA Pet Insurance
Product Review
Great rate.. good conerage
Great rate.. good conerage
Product Rating
Prompt friendly service
Susan Saunders -
RSPCA Pet Insurance
Product Review
So far so good, the phone operator was friendly and explained it all well
So far so good, the phone operator was friendly and explained it all well
Product Rating
Still waiting for my receipt reference number
Christopher Cruickshanks -
RSPCA Pet Insurance
Product Review
Because the phone rep from your company was great in defining and great service
Because the phone rep from your company was great in defining and great service