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Read what our customers are saying

Kerry Hoog - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady was very experienced.


The lady was very experienced.

Service Rating

Excellent experience . easy as

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good comprehensive product

Service Review

The assistant was professional and lovely


The assistant was professional and lovely

Product Rating

Service Rating

Fast and efficient service

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Customer service rep was very thorough and I received the policy within 1hour.


Customer service rep was very thorough and i received the policy within 1hour.

Service Rating

Roy Willie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They where courtegues, efficient and seemed to doo everything right.


They where courtegues, efficient and seemed to doo everything right.

Service Rating

Very helpful

Adam Newall - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very helpful. Thank you very much

Service Review

Very helpful.


Very helpful.

Product Rating

Service Rating

Very helpful!

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.


The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...

Service Rating

Khush Gill - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly service


Friendly service

Service Rating

Great customer service

Erina Rakete - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great offers available for pet insurance.

Service Review

Great customer service. She was friendly, and relatable. And very understanding.


Great customer service. she was friendly, and relatable. and very understanding.

Product Rating

Service Rating

Great and efficient, easy to understand better coverage and affordable prem

Diane Birol - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great rate.. good conerage

Service Review

Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms


Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms

Product Rating

Service Rating

Prompt friendly service

Susan Saunders - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

So far so good, the phone operator was friendly and explained it all well

Service Review

The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.


The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.

Product Rating

Service Rating

Still waiting for my receipt reference number

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because the phone rep from your company was great in defining and great service

Service Review

The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u


The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u

Product Rating

Service Rating

Natasha Gunn - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.


Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady was very experienced.


The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...

Service Rating

Excellent experience . easy as

Khush Gill - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The assistant was professional and lovely


Friendly service

Service Rating

Fast and efficient service

Erina Rakete - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Customer service rep was very thorough and I received the policy within 1hour.


Great customer service. she was friendly, and relatable. and very understanding.

Service Rating

Diane Birol - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They where courtegues, efficient and seemed to doo everything right.


Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms

Service Rating

Very helpful

Susan Saunders - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful.


The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.

Service Rating

Very helpful!

Natasha Gunn - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.


Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.

Service Rating

Mitchell Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly service


Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...

Service Rating

Great customer service

Gayle Shepherd - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service. She was friendly, and relatable. And very understanding.


Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.

Service Rating

Great and efficient, easy to understand better coverage and affordable prem

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms


The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u

Service Rating

Prompt friendly service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.


Fast and easy to deal with.

Service Rating

Still waiting for my receipt reference number

Susan Clifford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u


I was impressed by the friendly attitude and nature of the phone representative vj.

Service Rating

Janice Wolfe - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.


The team at rspca are very helpful and polite. in december 2017 i registered a dog then found out she had been stolen. i cancelled that policy and then when i...

Service Rating

Excellent experience . easy as

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good comprehensive product


Good comprehensive product

Product Rating

Very helpful

Adam Newall - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very helpful. Thank you very much


Very helpful. Thank you very much

Product Rating

Great customer service

Erina Rakete - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great offers available for pet insurance.


Great offers available for pet insurance.

Product Rating

Great and efficient, easy to understand better coverage and affordable prem

Diane Birol - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great rate.. good conerage


Great rate.. good conerage

Product Rating

Prompt friendly service

Susan Saunders - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

So far so good, the phone operator was friendly and explained it all well


So far so good, the phone operator was friendly and explained it all well

Product Rating

Still waiting for my receipt reference number

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because the phone rep from your company was great in defining and great service


Because the phone rep from your company was great in defining and great service

Product Rating