RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Excellent customer service
Therese Frawley -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
Service Rating
Staff member adam was very helpful and lovley to chat to
Alicia Edwards -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
Very happy that a % goes towards helping animals
Service Rating
Gail Judge -
RSPCA Pet Insurance
Product Review
very friendly and helpful
Service Review
yes I would good customer service
Yes i would good customer service
Product Rating
Service Rating
Janice Glossop -
RSPCA Pet Insurance
Product Review
Service Review
Only just joined
Only just joined
Product Rating
Service Rating
Alicia from the call centre is awesome!
Danielle Parra -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
I had phone calls before about rspca insurance but no one had explained it as well as alicia - the woman who called me. she listened to what i needed and...
Service Rating
Greg Earp -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
The people i spoke to were very helpful and pleasant
Service Rating
Customer service
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Product Review
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Product Rating
Service Rating
Polite, informative, addressed all my concerns
Trusted Customer -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Excellent customer service
Daniela Ouzecky -
RSPCA Pet Insurance
Product Review
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Product Rating
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Product Review
Service Review
Very well explain to me
Very well explain to me
Product Rating
Service Rating
Wish i could give felix a 10star rating
Rebbecca Watson -
RSPCA Pet Insurance
Product Review
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions. So now good ol Benji and I are very happy You need more felix’s One of the best experience I’ve ever had with talking to anyone over the phone. Wish I could give him 10stars
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Product Rating
Service Rating
Excellent customer service
Greg Earp -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
The people i spoke to were very helpful and pleasant
Service Rating
Staff member adam was very helpful and lovley to chat to
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Service Review
yes I would good customer service
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Only just joined
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Alicia from the call centre is awesome!
Daniela Ouzecky -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
Very well explain to me
Service Rating
Customer service
Rebbecca Watson -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Service Rating
Davor Dragic -
RSPCA Pet Insurance
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
Really helpful and easy to understand. was busy when they call told them to call me back at a time they did
Service Rating
Polite, informative, addressed all my concerns
Mitch Page -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
The customer service officer was friendly and helpful and i would recommend rspcapet insurance to others.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of...
Service Rating
Liam Phillips -
RSPCA Pet Insurance
Service Review
Very well explain to me
Good an explained very well
Service Rating
Wish i could give felix a 10star rating
Meagan -
RSPCA Pet Insurance
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions. So now good ol Benji and I are very happy You need more felix’s One of the best experience I’ve ever had with talking to anyone over the phone. Wish I could give him 10stars
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Service Rating
Gail Judge -
RSPCA Pet Insurance
Product Review
very friendly and helpful
very friendly and helpful
Product Rating
Janice Glossop -
RSPCA Pet Insurance
Product Review
Product Rating
Kathy Roberts -
RSPCA Pet Insurance
Product Review
Product Rating
Excellent customer service
Daniela Ouzecky -
RSPCA Pet Insurance
Product Review
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
Product Rating
Jodi Aramoana -
RSPCA Pet Insurance
Product Review
Product Rating
Wish i could give felix a 10star rating
Rebbecca Watson -