Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have just bought Insurance for my dog
Service Review
I have only just signed up but the person who organised the insurance was informative, professional and efficient.
I have only just signed up but the person who organised the insurance was informative, professional and efficient.
Product Rating
Service Rating
Efficient, friendly, knowledgeable and economical.
Jacqueline Albiston -
RSPCA Pet Insurance
Product Review
I thought it was an economical product and value for money.
Service Review
I thought they were very efficient, friendly and knowledgeable.
I thought they were very efficient, friendly and knowledgeable.
Product Rating
Service Rating
Gabrielle Niheta -
RSPCA Pet Insurance
Product Review
awesome fantastic great fabulous
Service Review
excellent
Excellent
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I think pet insurance is expensive but RSPCA was in line with other insurers I checked out. I appreciate there is no excess payments which does make the premium more expensive than others. I hope going forward there is a loyalty discount. I am happy that a percentage of the insurance premium is used to support the work of the RSPCA
Service Review
The assistant on the phone was clear, articulate and new her product. She was helpful with the information.
The assistant on the phone was clear, articulate and new her product. she was helpful with the information.
Product Rating
Service Rating
Top of the tree. !
Trusted Customer -
RSPCA Pet Insurance
Service Review
Most helpful and informative. All the necessary information given at first hand.
Most helpful and informative. all the necessary information given at first hand.
Service Rating
Kaylene Adcock -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
Very professional and clear on explaining giving helpful advice answering any queries
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
no comment.
No comment.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Friendly staff
Friendly staff
Product Rating
Service Rating
Great service, affordable prices
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
The process to obtain a new insurance was easy and i liked the online form. the price was reasonable and the staff over the phone was kind and friendly.
Product Rating
Service Rating
Janelle Mohide -
RSPCA Pet Insurance
Service Review
explained well
Explained well
Service Rating
Helpful and friendly
Ann Gibson -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Very helpful and friendly staff
Service Rating
Local customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
It is always nice to have aussies on the other end of the phone. friendly, not fake, and they always "get" their customer.
Service Rating
Kaylene Adcock -
RSPCA Pet Insurance
Service Review
I have only just signed up but the person who organised the insurance was informative, professional and efficient.
Very professional and clear on explaining giving helpful advice answering any queries
Service Rating
Efficient, friendly, knowledgeable and economical.
Trusted Customer -
RSPCA Pet Insurance
Service Review
I thought they were very efficient, friendly and knowledgeable.
No comment.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
excellent
Friendly staff
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The assistant on the phone was clear, articulate and new her product. She was helpful with the information.
The process to obtain a new insurance was easy and i liked the online form. the price was reasonable and the staff over the phone was kind and friendly.
Service Rating
Top of the tree. !
Janelle Mohide -
RSPCA Pet Insurance
Service Review
Most helpful and informative. All the necessary information given at first hand.
Explained well
Service Rating
Ann Gibson -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
Very helpful and friendly staff
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
no comment.
It is always nice to have aussies on the other end of the phone. friendly, not fake, and they always "get" their customer.
Service Rating
Richard Li -
RSPCA Pet Insurance
Service Review
Friendly staff
Excellent! very kind and warm communication. take the initiative to contact me with professional follow up. offer advice according to our needs, rather than...
Service Rating
Great service, affordable prices
Trusted Customer -
RSPCA Pet Insurance
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
Good service although a few too many phone calls early on
Service Rating
Loraine Mcarthur -
RSPCA Pet Insurance
Service Review
explained well
Very clearly spoken operator. any answers which i had asked was answered to the best which could be advised. the communication and very friendly voice was very...
Service Rating
Helpful and friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. she was extremely polite and...
Service Rating
Local customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
Fantastic and really helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have just bought Insurance for my dog
I have just bought Insurance for my dog
Product Rating
Efficient, friendly, knowledgeable and economical.
Jacqueline Albiston -
RSPCA Pet Insurance
Product Review
I thought it was an economical product and value for money.
I thought it was an economical product and value for money.
Product Rating
Gabrielle Niheta -
RSPCA Pet Insurance
Product Review
awesome fantastic great fabulous
awesome fantastic great fabulous
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I think pet insurance is expensive but RSPCA was in line with other insurers I checked out. I appreciate there is no excess payments which does make the premium more expensive than others. I hope going forward there is a loyalty discount. I am happy that a percentage of the insurance premium is used to support the work of the RSPCA
I think pet insurance is expensive but RSPCA was in line with other insurers I checked out. I appreciate there is no excess payments which does make the premium more expensive than others. I hope going forward there is a loyalty discount. I am happy that a percentage of the insurance premium is used to support the work of the RSPCA
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Great service, affordable prices
Trusted Customer -