Read what our customers are saying
Confidence in purchasing
David Rawnsley -
RSPCA Pet Insurance
Product Review
Service Review
Easy to arrange and friendly operator on the phone. The operator spoke perfect English and was based in Australia. Provides confidence in the process unlike foreign call centres.
Easy to arrange and friendly operator on the phone. the operator spoke perfect english and was based in australia. provides confidence in the process unlike...
Product Rating
Service Rating
Kire Ginovski -
RSPCA Pet Insurance
Service Review
Sebastian made the entire process simple and easy
Sebastian made the entire process simple and easy
Service Rating
Amanda Rotham -
RSPCA Pet Insurance
Product Review
Service Review
Professional & helpful ☺
Professional & helpful ☺
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I got a quote online for pet insurance. Within an hour I had a very friendly and helpful service officer call to see if I had any questions. She answered my questions with knowledge, understanding and compassion. Sbe was also very patient as I was in the middle of something when she called. I was pleased to receive the call as it meant I didn't have to be on hold with a call centre and all my questions and concerns were addressed.
I got a quote online for pet insurance. within an hour i had a very friendly and helpful service officer call to see if i had any questions. she answered my...
Service Rating
A wonderful friendly team who understand customers requirements and are pat
Dion SMITH -
RSPCA Pet Insurance
Product Review
Service Review
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
Product Rating
Service Rating
Bruce Mcclenahan -
RSPCA Pet Insurance
Product Review
value for money , peace of mind
Service Review
they explained every thing I wanted to know
They explained every thing i wanted to know
Product Rating
Service Rating
Laverne Daniels -
RSPCA Pet Insurance
Product Review
Reasonable price and explained well by the operator
Service Review
Very caring and friendly service with call personalised to the pet
Very caring and friendly service with call personalised to the pet
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...
Service Rating
Excellent service delivery
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
The service operator made several callbacks due to my circumstances and explained the policy in detail.
Service Rating
Excellent info and customer seevice
Raiko Valentin -
RSPCA Pet Insurance
Product Review
Very well priced and value for money
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Product Rating
Service Rating
Cecil Hammond -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...
Service Rating
Thank you, great customer service
Rebecca Perry -
RSPCA Pet Insurance
Product Review
Insurance is always expensive. Some details missing re: optional extra cover
Service Review
They followed up and called back when they said they would - awesome!
They followed up and called back when they said they would - awesome!
Product Rating
Service Rating
Confidence in purchasing
Bruce Mcclenahan -
RSPCA Pet Insurance
Service Review
Easy to arrange and friendly operator on the phone. The operator spoke perfect English and was based in Australia. Provides confidence in the process unlike foreign call centres.
They explained every thing i wanted to know
Service Rating
Laverne Daniels -
RSPCA Pet Insurance
Service Review
Sebastian made the entire process simple and easy
Very caring and friendly service with call personalised to the pet
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Professional & helpful ☺
Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I got a quote online for pet insurance. Within an hour I had a very friendly and helpful service officer call to see if I had any questions. She answered my questions with knowledge, understanding and compassion. Sbe was also very patient as I was in the middle of something when she called. I was pleased to receive the call as it meant I didn't have to be on hold with a call centre and all my questions and concerns were addressed.
The service operator made several callbacks due to my circumstances and explained the policy in detail.
Service Rating
A wonderful friendly team who understand customers requirements and are pat
Raiko Valentin -
RSPCA Pet Insurance
Service Review
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Service Rating
Cecil Hammond -
RSPCA Pet Insurance
Service Review
they explained every thing I wanted to know
Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...
Service Rating
Rebecca Perry -
RSPCA Pet Insurance
Service Review
Very caring and friendly service with call personalised to the pet
They followed up and called back when they said they would - awesome!
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...
Service Rating
Excellent service delivery
Bernadette Allen -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...
Service Rating
Excellent info and customer seevice
Robson Battistella -
RSPCA Pet Insurance
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
A lot of attention given to answer all my questions.
Service Rating
Pamela Dineen -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Very helpful and friendly
Service Rating
Thank you, great customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
They followed up and called back when they said they would - awesome!
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Confidence in purchasing
David Rawnsley -
RSPCA Pet Insurance
Product Review
Product Rating
Amanda Rotham -
RSPCA Pet Insurance
Product Review
Product Rating
A wonderful friendly team who understand customers requirements and are pat
Dion SMITH -
RSPCA Pet Insurance
Product Review
Product Rating
Bruce Mcclenahan -
RSPCA Pet Insurance
Product Review
value for money , peace of mind
value for money , peace of mind
Product Rating
Laverne Daniels -
RSPCA Pet Insurance
Product Review
Reasonable price and explained well by the operator
Reasonable price and explained well by the operator
Product Rating
Excellent info and customer seevice
Raiko Valentin -
RSPCA Pet Insurance
Product Review
Very well priced and value for money
Very well priced and value for money
Product Rating
Thank you, great customer service
Rebecca Perry -
RSPCA Pet Insurance
Product Review
Insurance is always expensive. Some details missing re: optional extra cover
Insurance is always expensive. Some details missing re: optional extra cover