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Confidence in purchasing

David Rawnsley - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Easy to arrange and friendly operator on the phone. The operator spoke perfect English and was based in Australia. Provides confidence in the process unlike foreign call centres.


Easy to arrange and friendly operator on the phone. the operator spoke perfect english and was based in australia. provides confidence in the process unlike...

Product Rating

Service Rating

Kire Ginovski - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sebastian made the entire process simple and easy


Sebastian made the entire process simple and easy

Service Rating

Amanda Rotham - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Professional & helpful ☺


Professional & helpful ☺

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I got a quote online for pet insurance. Within an hour I had a very friendly and helpful service officer call to see if I had any questions. She answered my questions with knowledge, understanding and compassion. Sbe was also very patient as I was in the middle of something when she called. I was pleased to receive the call as it meant I didn't have to be on hold with a call centre and all my questions and concerns were addressed.


I got a quote online for pet insurance. within an hour i had a very friendly and helpful service officer call to see if i had any questions. she answered my...

Service Rating

A wonderful friendly team who understand customers requirements and are pat

Dion SMITH - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.


A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.

Product Rating

Service Rating

Bruce Mcclenahan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

value for money , peace of mind

Service Review

they explained every thing I wanted to know


They explained every thing i wanted to know

Product Rating

Service Rating

Laverne Daniels - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Reasonable price and explained well by the operator

Service Review

Very caring and friendly service with call personalised to the pet


Very caring and friendly service with call personalised to the pet

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...

Service Rating

Excellent service delivery

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


The service operator made several callbacks due to my circumstances and explained the policy in detail.

Service Rating

Excellent info and customer seevice

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very well priced and value for money

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


Communicated options and terms and conditions very thoroughly and and was left with minimal questions!

Product Rating

Service Rating

Cecil Hammond - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...

Service Rating

Thank you, great customer service

Rebecca Perry - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Insurance is always expensive. Some details missing re: optional extra cover

Service Review

They followed up and called back when they said they would - awesome!


They followed up and called back when they said they would - awesome!

Product Rating

Service Rating

Confidence in purchasing

Bruce Mcclenahan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Easy to arrange and friendly operator on the phone. The operator spoke perfect English and was based in Australia. Provides confidence in the process unlike foreign call centres.


They explained every thing i wanted to know

Service Rating

Laverne Daniels - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sebastian made the entire process simple and easy


Very caring and friendly service with call personalised to the pet

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Professional & helpful ☺


Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I got a quote online for pet insurance. Within an hour I had a very friendly and helpful service officer call to see if I had any questions. She answered my questions with knowledge, understanding and compassion. Sbe was also very patient as I was in the middle of something when she called. I was pleased to receive the call as it meant I didn't have to be on hold with a call centre and all my questions and concerns were addressed.


The service operator made several callbacks due to my circumstances and explained the policy in detail.

Service Rating

A wonderful friendly team who understand customers requirements and are pat

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.


Communicated options and terms and conditions very thoroughly and and was left with minimal questions!

Service Rating

Cecil Hammond - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

they explained every thing I wanted to know


Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...

Service Rating

Rebecca Perry - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very caring and friendly service with call personalised to the pet


They followed up and called back when they said they would - awesome!

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...

Service Rating

Excellent service delivery

Bernadette Allen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...

Service Rating

Excellent info and customer seevice

Robson Battistella - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


A lot of attention given to answer all my questions.

Service Rating

Pamela Dineen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Very helpful and friendly

Service Rating

Thank you, great customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They followed up and called back when they said they would - awesome!


The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.

Service Rating

Confidence in purchasing

David Rawnsley - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Amanda Rotham - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

A wonderful friendly team who understand customers requirements and are pat

Dion SMITH - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Bruce Mcclenahan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

value for money , peace of mind


value for money , peace of mind

Product Rating

Laverne Daniels - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Reasonable price and explained well by the operator


Reasonable price and explained well by the operator

Product Rating

Excellent info and customer seevice

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very well priced and value for money


Very well priced and value for money

Product Rating

Thank you, great customer service

Rebecca Perry - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Insurance is always expensive. Some details missing re: optional extra cover


Insurance is always expensive. Some details missing re: optional extra cover

Product Rating