RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Very helpful and a pleasure to talk to
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...
Service Rating
Friendly and professional service. all questions answered.
Bernadette Allen -
RSPCA Pet Insurance
Product Review
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...
Product Rating
Service Rating
Great customer service
Robson Battistella -
RSPCA Pet Insurance
Product Review
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.
Service Review
A lot of attention given to answer all my questions.
A lot of attention given to answer all my questions.
Product Rating
Service Rating
Pamela Dineen -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Very helpful and friendly
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Product Review
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Product Rating
Service Rating
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don’t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don’t know about the claim process...
Service Rating
I am very happy and i am glad i joined today. thankyou.
Dara Avalon -
RSPCA Pet Insurance
Product Review
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Product Rating
Service Rating
Lynne Mogi -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Exceptional
Shaun Grindrod -
RSPCA Pet Insurance
Product Review
It was an easy transition and great service
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Product Rating
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Easy service over the phone. helpful consultant
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Product Review
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Very supportive, no interrogations with claims, very timely and responsive.
Product Rating
Service Rating
Very helpful and a pleasure to talk to
Sandra Webb -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Service Rating
Friendly and professional service. all questions answered.
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don’t know about the claim process...
Service Rating
Great customer service
Dara Avalon -
RSPCA Pet Insurance
Service Review
A lot of attention given to answer all my questions.
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Service Rating
Lynne Mogi -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Shaun Grindrod -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
Easy service over the phone. helpful consultant
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don’t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
Very supportive, no interrogations with claims, very timely and responsive.
Service Rating
I am very happy and i am glad i joined today. thankyou.
Peter Cole -
RSPCA Pet Insurance
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .
Service Rating
Celestyna Odermatt -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier
Service Rating
Exceptional
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.
Service Rating
Andrea Stephan -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Irene was very friendly. not pushy and did her selling very well. i was asking for a call bck in a week and she signed me up by the end of the conversation!!...
Service Rating
Vahideh Motallebi -
RSPCA Pet Insurance
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Operator was friendly and helpful. thank you
Service Rating
Friendly and professional service. all questions answered.
Bernadette Allen -
RSPCA Pet Insurance
Product Review
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
Product Rating
Great customer service
Robson Battistella -
RSPCA Pet Insurance
Product Review
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.
Product Rating
Sandra Webb -
RSPCA Pet Insurance
Product Review
Product Rating
I am very happy and i am glad i joined today. thankyou.
Dara Avalon -
RSPCA Pet Insurance
Product Review
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Product Rating
Exceptional
Shaun Grindrod -
RSPCA Pet Insurance
Product Review
It was an easy transition and great service
It was an easy transition and great service
Product Rating
Ashley Berini -