RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Read what our customers are saying
Wonderful, helpful representative
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives had been.
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very well explained and she answered my question to the nail. Thank you
Service Review
Very good and well explained . On the negative we were discussing the policy details over one another. May have been poor reception at my end.
Very good and well explained . on the negative we were discussing the policy details over one another. may have been poor reception at my end.
Product Rating
Service Rating
Consultant was very convincing and persistent in a very nice way
Murali Reddy -
RSPCA Pet Insurance
Product Review
Service Review
Excellent
Excellent
Product Rating
Service Rating
Lesley Torney -
RSPCA Pet Insurance
Product Review
Nobody is that good. I knew what I needed and know that not only will my dog be taken care of but other animals also
Service Review
I liked the care and compassion my person had as I spoke about my newly adopted rescue dog.
I liked the care and compassion my person had as i spoke about my newly adopted rescue dog.
Product Rating
Service Rating
Great customer service
Warner Mackay -
RSPCA Pet Insurance
Product Review
Great customer service on the day
Service Review
Great customer service
Great customer service
Product Rating
Service Rating
Great product and service
Jaimee Temple -
RSPCA Pet Insurance
Product Review
good product suits us and our new puppy
Service Review
explained it all clearly and friendly
Explained it all clearly and friendly
Product Rating
Service Rating
Mixed but overall okay
Mary Wilson -
RSPCA Pet Insurance
Product Review
No thoughts in particular
Service Review
The phone conversation was Far too long especially reciting the last document which went on forever! The gentleman was very helpful also I have looked at the handbook and given the length of printing I would kindly request a posted copy. Thank you
The phone conversation was far too long especially reciting the last document which went on forever! the gentleman was very helpful also i have looked at the...
Product Rating
Service Rating
Sales team great prior to that not so good.
DANIELLE LEWIS -
RSPCA Pet Insurance
Product Review
Good policies on costs for pets
Service Review
Not receiving emails or phone calls when I have been told I would
Not receiving emails or phone calls when i have been told i would
Product Rating
Service Rating
I have feelings
Trusted Customer -
RSPCA Pet Insurance
Service Review
They were very pushy. They never asked “do you actually want to get this insurance?” It was just assumed I would. I understand it’s a tactic to get the sale as I do indicators and sales for a living but it made it very inpersonal and pressuring. It makes it hard for a person to say no. I felt like a number instead of a career about customer.
They were very pushy. they never asked “do you actually want to get this insurance?” it was just assumed i would. i understand it’s a tactic to get the sale as...
Service Rating
Happy
Trusted Customer -
RSPCA Pet Insurance
Service Review
Followed up my enquiry promptly. Friendly representative who could spoken a little more slowly to make it easier to digest the information.
Followed up my enquiry promptly. friendly representative who could spoken a little more slowly to make it easier to digest the information.
Service Rating
Informative
Amanda Mason -
RSPCA Pet Insurance
Service Review
The sales rep (I’m sure her name was Irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen to my requirements. An asset to your company
The sales rep (i’m sure her name was irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen...
Service Rating
Nice experience with sales people!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Service Rating
Wonderful, helpful representative
Jaimee Temple -
RSPCA Pet Insurance
Service Review
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives had been.
Explained it all clearly and friendly
Service Rating
Mary Wilson -
RSPCA Pet Insurance
Service Review
Very good and well explained . On the negative we were discussing the policy details over one another. May have been poor reception at my end.
The phone conversation was far too long especially reciting the last document which went on forever! the gentleman was very helpful also i have looked at the...
Service Rating
Consultant was very convincing and persistent in a very nice way
DANIELLE LEWIS -
RSPCA Pet Insurance
Service Review
Excellent
Not receiving emails or phone calls when i have been told i would
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I liked the care and compassion my person had as I spoke about my newly adopted rescue dog.
They were very pushy. they never asked “do you actually want to get this insurance?” it was just assumed i would. i understand it’s a tactic to get the sale as...
Service Rating
Great customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service
Followed up my enquiry promptly. friendly representative who could spoken a little more slowly to make it easier to digest the information.
Service Rating
Great product and service
Amanda Mason -
RSPCA Pet Insurance
Service Review
explained it all clearly and friendly
The sales rep (i’m sure her name was irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen...
Service Rating
Mixed but overall okay
Trusted Customer -
RSPCA Pet Insurance
Service Review
The phone conversation was Far too long especially reciting the last document which went on forever! The gentleman was very helpful also I have looked at the handbook and given the length of printing I would kindly request a posted copy. Thank you
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Service Rating
Sales team great prior to that not so good.
Kathleen Van Padua -
RSPCA Pet Insurance
Service Review
Not receiving emails or phone calls when I have been told I would
The prices a very good and i know my dog is covered for things that i couldn’t afford if he needed emergency care and the person i spoke to on the phone went...
Service Rating
I have feelings
Kay Bailey -
RSPCA Pet Insurance
Service Review
They were very pushy. They never asked “do you actually want to get this insurance?” It was just assumed I would. I understand it’s a tactic to get the sale as I do indicators and sales for a living but it made it very inpersonal and pressuring. It makes it hard for a person to say no. I felt like a number instead of a career about customer.
Every thing was clearly explained to us by a lovely person named adam.
Service Rating
Happy
Sara Psarrakos -
RSPCA Pet Insurance
Service Review
Followed up my enquiry promptly. Friendly representative who could spoken a little more slowly to make it easier to digest the information.
Morgan at contact centre was amazing. called back at time prescribed twice. very informative/knowledgable. although the premium is slightly more than a...
Service Rating
Informative
Trusted Customer -
RSPCA Pet Insurance
Service Review
The sales rep (I’m sure her name was Irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen to my requirements. An asset to your company
Very helpful in every way.
Service Rating
Nice experience with sales people!
John Bathurst -
RSPCA Pet Insurance
Service Review
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Very friendly staff member the end of session was a huge amount of reading of terms etc. and it all starts to go over your head. we even felt sorry for staff...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very well explained and she answered my question to the nail. Thank you
Very well explained and she answered my question to the nail. Thank you
Product Rating
Consultant was very convincing and persistent in a very nice way
Murali Reddy -
RSPCA Pet Insurance
Product Review
Product Rating
Lesley Torney -
RSPCA Pet Insurance
Product Review
Nobody is that good. I knew what I needed and know that not only will my dog be taken care of but other animals also
Nobody is that good. I knew what I needed and know that not only will my dog be taken care of but other animals also
Product Rating
Great customer service
Warner Mackay -
RSPCA Pet Insurance
Product Review
Great customer service on the day
Great customer service on the day
Product Rating
Great product and service
Jaimee Temple -
RSPCA Pet Insurance
Product Review
good product suits us and our new puppy
good product suits us and our new puppy
Product Rating
Mixed but overall okay
Mary Wilson -
RSPCA Pet Insurance
Product Review
No thoughts in particular
No thoughts in particular
Product Rating
Sales team great prior to that not so good.
DANIELLE LEWIS -
RSPCA Pet Insurance
Product Review
Good policies on costs for pets
Good policies on costs for pets