RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Compliments to the rspca
Kathleen Van Padua -
RSPCA Pet Insurance
Product Review
Service Review
The prices a very good and I know my dog is covered for things that I couldn’t afford if he needed emergency care and the person I spoke to on the phone went through everything so clearly and explained it all to me very well
The prices a very good and i know my dog is covered for things that i couldn’t afford if he needed emergency care and the person i spoke to on the phone went...
Product Rating
Service Rating
Kay Bailey -
RSPCA Pet Insurance
Service Review
Every thing was clearly explained to us by a lovely person named Adam.
Every thing was clearly explained to us by a lovely person named adam.
Service Rating
Great customer service assistance
Sara Psarrakos -
RSPCA Pet Insurance
Product Review
Service Review
Morgan at contact centre was amazing. Called back at time prescribed twice. Very informative/knowledgable. Although the premium is slightly more than a competitor, her confidence in general advice gave me confidence in what we were signing up to! Thanks Morgan!!
Morgan at contact centre was amazing. called back at time prescribed twice. very informative/knowledgable. although the premium is slightly more than a...
Product Rating
Service Rating
Excellent service
Trusted Customer -
RSPCA Pet Insurance
Product Review
First class service from Tayla
Service Review
Very helpful in every way.
Very helpful in every way.
Product Rating
Service Rating
Cover seem okay. good rspca gets a percentage
John Bathurst -
RSPCA Pet Insurance
Product Review
Hope we don't need it, but a must have.
Service Review
Very friendly staff member The end of session was a huge amount of reading of terms etc. and it all starts to go over your head. We even felt sorry for staff member ( Taylor) and to read it all out to every client they have.
Very friendly staff member the end of session was a huge amount of reading of terms etc. and it all starts to go over your head. we even felt sorry for staff...
Product Rating
Service Rating
Length of call horrendous
Trusted Customer -
RSPCA Pet Insurance
Product Review
just so expensive considering dogs are only babies
Service Review
the paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on and on
The paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on...
Product Rating
Service Rating
Greg Howell -
RSPCA Pet Insurance
Product Review
Service Review
Excellent service. Explained everything fully and professionally
Excellent service. explained everything fully and professionally
Product Rating
Service Rating
Very happy puppy
Mitchell Hartmann -
RSPCA Pet Insurance
Product Review
Very good price which is very good
Service Review
The service was really great
The service was really great
Product Rating
Service Rating
Kerrie Smith -
RSPCA Pet Insurance
Service Review
they rang me after an online quote
They rang me after an online quote
Service Rating
Highly recommend rspca pet insurance. excellent customer service & pricing.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have been given peace of mind cover for my pet, which is reassuring for me & my pet.
Service Review
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. cso advised me along the way if i...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great to chat to.
Great to chat to.
Service Rating
A good deal
Joan Oliver -
RSPCA Pet Insurance
Service Review
The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.
The customer service officer was knowledgeable, pleasant and friendly. also the benefits were greater than my previous insurer, the main drawcard being, no...
Service Rating
Compliments to the rspca
Trusted Customer -
RSPCA Pet Insurance
Service Review
The prices a very good and I know my dog is covered for things that I couldn’t afford if he needed emergency care and the person I spoke to on the phone went through everything so clearly and explained it all to me very well
The paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on...
Service Rating
Greg Howell -
RSPCA Pet Insurance
Service Review
Every thing was clearly explained to us by a lovely person named Adam.
Excellent service. explained everything fully and professionally
Service Rating
Great customer service assistance
Mitchell Hartmann -
RSPCA Pet Insurance
Service Review
Morgan at contact centre was amazing. Called back at time prescribed twice. Very informative/knowledgable. Although the premium is slightly more than a competitor, her confidence in general advice gave me confidence in what we were signing up to! Thanks Morgan!!
The service was really great
Service Rating
Excellent service
Kerrie Smith -
RSPCA Pet Insurance
Service Review
Very helpful in every way.
They rang me after an online quote
Service Rating
Cover seem okay. good rspca gets a percentage
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly staff member The end of session was a huge amount of reading of terms etc. and it all starts to go over your head. We even felt sorry for staff member ( Taylor) and to read it all out to every client they have.
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. cso advised me along the way if i...
Service Rating
Length of call horrendous
Trusted Customer -
RSPCA Pet Insurance
Service Review
the paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on and on
Great to chat to.
Service Rating
Joan Oliver -
RSPCA Pet Insurance
Service Review
Excellent service. Explained everything fully and professionally
The customer service officer was knowledgeable, pleasant and friendly. also the benefits were greater than my previous insurer, the main drawcard being, no...
Service Rating
Very happy puppy
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was really great
Amazing customer service, fair prices and rspca pet insurance donates money to the rspca
Service Rating
Kirsten Van Riel -
RSPCA Pet Insurance
Service Review
they rang me after an online quote
The girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. everything was...
Service Rating
Highly recommend rspca pet insurance. excellent customer service & pricing.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.
The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and i feel they are very supportive with regard to...
Service Rating
Sheyla Monge -
RSPCA Pet Insurance
Service Review
Great to chat to.
The person who explain us the plans was excellent
Service Rating
A good deal
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.
Very polite and efficient..........will recommend
Service Rating
Compliments to the rspca
Kathleen Van Padua -
RSPCA Pet Insurance
Product Review
Product Rating
Great customer service assistance
Sara Psarrakos -
RSPCA Pet Insurance
Product Review
Product Rating
Excellent service
Trusted Customer -
RSPCA Pet Insurance
Product Review
First class service from Tayla
First class service from Tayla
Product Rating
Cover seem okay. good rspca gets a percentage
John Bathurst -
RSPCA Pet Insurance
Product Review
Hope we don't need it, but a must have.
Hope we don't need it, but a must have.
Product Rating
Length of call horrendous
Trusted Customer -
RSPCA Pet Insurance
Product Review
just so expensive considering dogs are only babies
just so expensive considering dogs are only babies
Product Rating
Greg Howell -
RSPCA Pet Insurance
Product Review
Product Rating
Very happy puppy
Mitchell Hartmann -
RSPCA Pet Insurance
Product Review
Very good price which is very good
Very good price which is very good
Product Rating
Highly recommend rspca pet insurance. excellent customer service & pricing.
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have been given peace of mind cover for my pet, which is reassuring for me & my pet.
I have been given peace of mind cover for my pet, which is reassuring for me & my pet.