Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
Product Rating
Service Rating
J.J. Woodrow D. -
RSPCA Pet Insurance
Product Review
Because it is true. service was great and kind.thank you. Jeanette.
Service Review
Rubbish
Rubbish
Product Rating
Service Rating
Polite and informative
James Crawshaw -
RSPCA Pet Insurance
Product Review
Very satisfied and please to know we have our new pet covered for unexpected care.
Service Review
Very courteous and helpful.
Very courteous and helpful.
Product Rating
Service Rating
Great service
Paul Mc -
RSPCA Pet Insurance
Product Review
Good value for money compared to others
Service Review
The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful
The rspca sales person was attentive, listened and answered my queries and couldn't have been more helpful
Product Rating
Service Rating
Happy, bot want information to be posted to me.
Angela King -
RSPCA Pet Insurance
Service Review
Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.
Polite and patient on the phone. as an elderly customer she took time to explain relevant information. however my request for documents to be sent by post did...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.
The sales consultant was informative and helpful in ensuring i had all the details and time to consider the information.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn’t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.
The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn’t forget about me not get annoyed...
Service Rating
Chloi’s safety net! 🐕
Shirley Allen -
RSPCA Pet Insurance
Product Review
Service Review
I would will definitely recommend your service. A delightful gentleman and very understanding and patient. Clearly spoken and thorough. I will recommend you to my friend who has a new puppy. 😊🌦
I would will definitely recommend your service. a delightful gentleman and very understanding and patient. clearly spoken and thorough. i will recommend you...
Product Rating
Service Rating
Jacqueline SMITH -
RSPCA Pet Insurance
Service Review
I dealt with Liana who was one of the friendliest and most helpful people I have ever spoken to. She didn't pressure me to take out a policy or even constantly call me when I said I'd think about it (I took out my policy a week later). She was lovely and very helpful won answering all my questions. Promote that woman!!!
I dealt with liana who was one of the friendliest and most helpful people i have ever spoken to. she didn't pressure me to take out a policy or even constantly...
Service Rating
Easy to understand.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Frendley. And explained everything in a way that was easy to understand.
Frendley. and explained everything in a way that was easy to understand.
Service Rating
Honest and professional
Mitch Hale -
RSPCA Pet Insurance
Product Review
funds go to a good cause and its a good product
Service Review
very helpful. called back when I asked
Very helpful. called back when i asked
Product Rating
Service Rating
Great customer service without being over the top
Charlotte Mann -
RSPCA Pet Insurance
Product Review
Service Review
Spoke to Pia and Sebastian and they couldn’t of been more helpful explaining the headfry that is insurance for my 8 week old French bulldog. I didn’t feel at any time pushed into buying anything I didn’t need.
Spoke to pia and sebastian and they couldn’t of been more helpful explaining the headfry that is insurance for my 8 week old french bulldog. i didn’t feel at...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn’t forget about me not get annoyed...
Service Rating
Shirley Allen -
RSPCA Pet Insurance
Service Review
Rubbish
I would will definitely recommend your service. a delightful gentleman and very understanding and patient. clearly spoken and thorough. i will recommend you...
Service Rating
Polite and informative
Jacqueline SMITH -
RSPCA Pet Insurance
Service Review
Very courteous and helpful.
I dealt with liana who was one of the friendliest and most helpful people i have ever spoken to. she didn't pressure me to take out a policy or even constantly...
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful
Frendley. and explained everything in a way that was easy to understand.
Service Rating
Happy, bot want information to be posted to me.
Mitch Hale -
RSPCA Pet Insurance
Service Review
Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.
Very helpful. called back when i asked
Service Rating
Charlotte Mann -
RSPCA Pet Insurance
Service Review
The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.
Spoke to pia and sebastian and they couldn’t of been more helpful explaining the headfry that is insurance for my 8 week old french bulldog. i didn’t feel at...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn’t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.
Contacted very quickly after doing a quote online. very helpful staff and easy process to set up.
Service Rating
Chloi’s safety net! 🐕
Trusted Customer -
RSPCA Pet Insurance
Service Review
I would will definitely recommend your service. A delightful gentleman and very understanding and patient. Clearly spoken and thorough. I will recommend you to my friend who has a new puppy. 😊🌦
When a customer says they don't want to service at the moment, don't continue to insist they need it and question them why.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I dealt with Liana who was one of the friendliest and most helpful people I have ever spoken to. She didn't pressure me to take out a policy or even constantly call me when I said I'd think about it (I took out my policy a week later). She was lovely and very helpful won answering all my questions. Promote that woman!!!
Knowledgeable lady (frances) was so good, even when i accidently cut us off!! friendly and patient.
Service Rating
Easy to understand.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Frendley. And explained everything in a way that was easy to understand.
Prompt and concise call back,everything was explained to me and my questions answered.
Service Rating
Honest and professional
Barbara Howieson -
RSPCA Pet Insurance
Service Review
very helpful. called back when I asked
I was given the name of the first person i spoke to with my quote not just a referral number as is by many other companies which ensured me with a confidence...
Service Rating
Great customer service without being over the top
Trusted Customer -
RSPCA Pet Insurance
Service Review
Spoke to Pia and Sebastian and they couldn’t of been more helpful explaining the headfry that is insurance for my 8 week old French bulldog. I didn’t feel at any time pushed into buying anything I didn’t need.
Very pushy staff and couldn’t answer all my questions
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
J.J. Woodrow D. -
RSPCA Pet Insurance
Product Review
Because it is true. service was great and kind.thank you. Jeanette.
Because it is true. service was great and kind.thank you. Jeanette.
Product Rating
Polite and informative
James Crawshaw -
RSPCA Pet Insurance
Product Review
Very satisfied and please to know we have our new pet covered for unexpected care.
Very satisfied and please to know we have our new pet covered for unexpected care.
Product Rating
Great service
Paul Mc -
RSPCA Pet Insurance
Product Review
Good value for money compared to others
Good value for money compared to others
Product Rating
Chloi’s safety net! 🐕
Shirley Allen -
RSPCA Pet Insurance
Product Review
Product Rating
Honest and professional
Mitch Hale -
RSPCA Pet Insurance
Product Review
funds go to a good cause and its a good product
funds go to a good cause and its a good product
Product Rating
Great customer service without being over the top
Charlotte Mann -