RSPCA Pet Insurance Reviews

92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.

Rated 4.64.64.5/5 from 408340782793 Reviews

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Great service and value

Jenny - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sophia was great on the phone and she explained things so well for and answered all my questions clearly. We also had a good laugh which was nice.

Sophia was great on the phone and she explained things so well for and answered all my questions clearly. we also had a good laugh which was nice.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Am not a pet but looking after mine With Pet Insurance.. Only way to go to look after you Pet

Service Review

RSPA The only insurance for pets.. And the person I spoke with was well informed Staff at RSPA all very good..

Rspa the only insurance for pets.. and the person i spoke with was well informed staff at rspa all very good..

Product Rating

Service Rating

Friendly courteous and clear

Judith Fay - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

They explained everything clearly, if not at length. Yes I would recommend them to anyone who asked. Only thing I found bad was the lengthy terms and condition that was read over phone to me. Maybe as it’s posted it could be shortened

They explained everything clearly, if not at length. yes i would recommend them to anyone who asked. only thing i found bad was the lengthy terms and...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good cover at reasonable price

Service Review

Good service very polite

Product Rating

Service Rating

Very good.

Jean Clark - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Peace of mind for our lovely cat.

Service Review

The Young Lady was very helpful, explaining everything to me in a cheerful way which is very refreshing,

The young lady was very helpful, explaining everything to me in a cheerful way which is very refreshing,

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Service Rating

Poor service

Kirstie - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

Poor quality for the price

Service Review

They don't follow through on paper work or return calls when they say. They continue to charge after the policy was cancelled

They don't follow through on paper work or return calls when they say. they continue to charge after the policy was cancelled

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Service Rating

New customer review after log in issue

Marie Barbe - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

I called to get a policy and got what I planned to get (not the cheapest) because I wish to help the RSPCA . Two points though: - It is surprising that no discount is offered on the purchase of an annual policy, as other insurance companies practice.. it would be convenient for everybody, plus bring more revenue for the RSPCA - As I received my new policy, I filled the online form for the login process, however once I wanted to log in after, my password wasn't accepted. So I called to get some help... lengthy cues in the 'all other questions' department, so I called the 'sign up to a new policy', and as expected my call was taken immediately... only to be forwarded back to the wait on the list department... I mentioned that I could neither wait nor be called back as I have a puppy and young parrot who just don't understand that they have to wait and get along in the meantime. I was told to call another time... yes in principle, but it seems it would be helpful to have more versatile staff to answer calls.

I called to get a policy and got what i planned to get (not the cheapest) because i wish to help the rspca . two points though: - it is surprising that no...

Service Rating

Great customer service

Allyson Reid - Rated 4 out of 5

I received a phone call once querying online & this is far more personable. I got all the information needed & signed up immediately. Great choice for our beloved fur baby!!

I received a phone call once querying online & this is far more personable. i got all the information needed & signed up immediately. great choice for our...

Service Rating

Great service and value

Marie Barbe - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sophia was great on the phone and she explained things so well for and answered all my questions clearly. We also had a good laugh which was nice.

I called to get a policy and got what i planned to get (not the cheapest) because i wish to help the rspca . two points though: - it is surprising that no...

Service Rating

Allyson Reid - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

RSPA The only insurance for pets.. And the person I spoke with was well informed Staff at RSPA all very good..

Professional, well informed and great communicators of a worthwhile, competitive product

Service Rating

Friendly courteous and clear

Emily Burrows - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Service Rating

New customer review after log in issue

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The staff member was ok. courteous enough but didn’t really listen carefully to my questions. felt very scripted.

Service Rating

Great customer service

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Professional, well informed and great communicators of a worthwhile, competitive product

Am not a pet but looking after mine With Pet Insurance.. Only way to go to look after you Pet