RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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A plus service.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Love having the insurance. The only downside is which isnt RSPCA fault is that you still have to pay full amount at the vets. Then you get your reimbursement.
Service Review
Customer service is excellent. Well worth having the pet insurance. This is my 2nd policy. My 1st policy was with a canine that happened to get very sick. No problems when claiming. Even got a card from them after i had the animal put down.
Customer service is excellent. well worth having the pet insurance. this is my 2nd policy. my 1st policy was with a canine that happened to get very sick. no...
Product Rating
Service Rating
Excellent, knowledgeable and friendly
Jack Schoppenhauer -
RSPCA Pet Insurance
Product Review
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Service Review
The agent spoke clearly and explained the policy well. He was very knowledgable about all options which answered all my questions before i agreed to going with RSPCA. I would certainly recommend them to my friends or anyone for that matter.
The agent spoke clearly and explained the policy well. he was very knowledgable about all options which answered all my questions before i agreed to going with...
Product Rating
Service Rating
Prompt, responsive and competitively priced
Trusted Customer -
RSPCA Pet Insurance
Service Review
Having made an enquiry via the website, within minutes of receiving the quote via email, I received a phone call. I was able to clarify the information provided via email and asked and have answered additional questions. I was able to delay the commencement of the policy to start when the 6 week free policy that I received as part of purchasing my pup from the breeder which was good.
Having made an enquiry via the website, within minutes of receiving the quote via email, i received a phone call. i was able to clarify the information...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Allan (the english man) was very helpful and kind
Allan (the english man) was very helpful and kind
Service Rating
Fantastic service
India Jensen -
RSPCA Pet Insurance
Service Review
The lady who called me was so helpful, efficient and well spoken. I was impressed at how easy it was.
The lady who called me was so helpful, efficient and well spoken. i was impressed at how easy it was.
Service Rating
Stacy Moses -
RSPCA Pet Insurance
Service Review
Excellent service and very thoughtful. Knew what he was talking about.
Excellent service and very thoughtful. knew what he was talking about.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great service over the phone. No fuss and well explained.
Great service over the phone. no fuss and well explained.
Service Rating
Great efficient and personal assistance.
Carl Santilli -
RSPCA Pet Insurance
Product Review
Very competitive for the benefits offered.
Service Review
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Excellent customer service with great communication
Excellent customer service with great communication
Product Rating
Service Rating
Disappointed
Jane Wiesner -
RSPCA Pet Insurance
Product Review
Service Review
I changed my mind with the cool off period and no one from the RSPCA will call me back or answer my emails. I was cut off from a recent phone conversation.
I changed my mind with the cool off period and no one from the rspca will call me back or answer my emails. i was cut off from a recent phone conversation.
Product Rating
Service Rating
Mary Rose Anderson -
RSPCA Pet Insurance
Service Review
So far I have found the staff most helpful, v grateful for their assistance. They showed willingness. Unable to comment any further as we we have not been with you very long.
So far i have found the staff most helpful, v grateful for their assistance. they showed willingness. unable to comment any further as we we have not been...
Service Rating
Great service very helpfull and polite
Frank Kokshoorn -
RSPCA Pet Insurance
Service Review
very polite and helpfull.
Very polite and helpfull.
Service Rating
A plus service.
Stacy Moses -
RSPCA Pet Insurance
Service Review
Customer service is excellent. Well worth having the pet insurance. This is my 2nd policy. My 1st policy was with a canine that happened to get very sick. No problems when claiming. Even got a card from them after i had the animal put down.
Excellent service and very thoughtful. knew what he was talking about.
Service Rating
Excellent, knowledgeable and friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
The agent spoke clearly and explained the policy well. He was very knowledgable about all options which answered all my questions before i agreed to going with RSPCA. I would certainly recommend them to my friends or anyone for that matter.
Great service over the phone. no fuss and well explained.
Service Rating
Prompt, responsive and competitively priced
Carl Santilli -
RSPCA Pet Insurance
Service Review
Having made an enquiry via the website, within minutes of receiving the quote via email, I received a phone call. I was able to clarify the information provided via email and asked and have answered additional questions. I was able to delay the commencement of the policy to start when the 6 week free policy that I received as part of purchasing my pup from the breeder which was good.
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Allan (the english man) was very helpful and kind
Excellent customer service with great communication
Service Rating
Fantastic service
Jane Wiesner -
RSPCA Pet Insurance
Service Review
The lady who called me was so helpful, efficient and well spoken. I was impressed at how easy it was.
I changed my mind with the cool off period and no one from the rspca will call me back or answer my emails. i was cut off from a recent phone conversation.
Service Rating
Mary Rose Anderson -
RSPCA Pet Insurance
Service Review
Excellent service and very thoughtful. Knew what he was talking about.
So far i have found the staff most helpful, v grateful for their assistance. they showed willingness. unable to comment any further as we we have not been...
Service Rating
Frank Kokshoorn -
RSPCA Pet Insurance
Service Review
Great service over the phone. No fuss and well explained.
Very polite and helpfull.
Service Rating
Great efficient and personal assistance.
Jenna Cox -
RSPCA Pet Insurance
Service Review
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Amazing customer service. had a laugh and actually seemed to genuinely care about my puppy.
Service Rating
Toni Kinniburgh -
RSPCA Pet Insurance
Service Review
Excellent customer service with great communication
The guy on the phone explain everything to me and was very helpful as this is the first pet i have got insurance for
Service Rating
Disappointed
Vivienne Jackson -
RSPCA Pet Insurance
Service Review
I changed my mind with the cool off period and no one from the RSPCA will call me back or answer my emails. I was cut off from a recent phone conversation.
Easy to understand, person was very knowledgeable. cheaper that over 50's policy with a 10% discount for being over 60 and this is for top cover the other one...
Service Rating
Mark Sellers -
RSPCA Pet Insurance
Service Review
So far I have found the staff most helpful, v grateful for their assistance. They showed willingness. Unable to comment any further as we we have not been with you very long.
Too many different people ringing me back and asking the same questions over and over. saying ‘this call is being recorded’ multiple times, marking me feel...
Service Rating
Great service very helpfull and polite
Melissa Mahoney -
RSPCA Pet Insurance
Service Review
very polite and helpfull.
Thorough and pleasant to deal with
Service Rating
A plus service.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Love having the insurance. The only downside is which isnt RSPCA fault is that you still have to pay full amount at the vets. Then you get your reimbursement.
Love having the insurance. The only downside is which isnt RSPCA fault is that you still have to pay full amount at the vets. Then you get your reimbursement.
Product Rating
Excellent, knowledgeable and friendly
Jack Schoppenhauer -
RSPCA Pet Insurance
Product Review
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Product Rating
Great efficient and personal assistance.
Carl Santilli -
RSPCA Pet Insurance
Product Review
Very competitive for the benefits offered.
Very competitive for the benefits offered.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Disappointed
Jane Wiesner -