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Read what our customers are saying

Customer service exceptional

Jenna Cox - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Amazing customer service. Had a laugh and actually seemed to genuinely care about my puppy.


Amazing customer service. had a laugh and actually seemed to genuinely care about my puppy.

Service Rating

Excellent, helpful

Toni Kinniburgh - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As the guy explain all in details what im going to paying for

Service Review

The Guy on the phone explain everything to me and was very helpful as this is the first Pet I have got insurance for


The guy on the phone explain everything to me and was very helpful as this is the first pet i have got insurance for

Product Rating

Service Rating

Vivienne Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

easy TO UNDERSTAND, PERSON WAS VERY KNOWLEDGEABLE. CHEAPER THAT OVER 50'S POLICY WITH A 10% DISCOUNT FOR BEING OVER 60 AND THIS IS FOR TOP COVER THE OTHER ONE WAS FOR THE MIDDLE COVER


Easy to understand, person was very knowledgeable. cheaper that over 50's policy with a 10% discount for being over 60 and this is for top cover the other one...

Product Rating

Service Rating

Mark Sellers - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Too many different people ringing me back and asking the same questions over and over. Saying ‘this call is being recorded’ multiple times, marking me feel like you are trying to catch me out doing something wrong. Verifying my identity over and over, even after entering those same details on line, giving a feeling of scamming. The very, very long closing statement read at such great speed that few people could take it all in. The return call was not asked for or invited, after filling in the online quote.


Too many different people ringing me back and asking the same questions over and over. saying ‘this call is being recorded’ multiple times, marking me feel...

Service Rating

Thorough and pleasant to deal with

Melissa Mahoney - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Thorough and pleasant to deal with


Thorough and pleasant to deal with

Product Rating

Service Rating

Colin Michael - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.

Service Review

Have only just begun, will reserve my right to change this after I call tomorrow.


Have only just begun, will reserve my right to change this after i call tomorrow.

Product Rating

Service Rating

Professional.

David Ridings - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Speedy. Good presentation.


Speedy. good presentation.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not just about numbers etc.


Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not...

Service Rating

John Donaldson - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Person I spoke to was really nice

Service Review

The person I had spoken to was really helpful and satisfied my needs to do my dog


The person i had spoken to was really helpful and satisfied my needs to do my dog

Product Rating

Service Rating

Jason Drake - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I went with RSPCA because part goes to helping other animals.

Service Review

The guy I spoke to was very helpful and friendly.


The guy i spoke to was very helpful and friendly.

Product Rating

Service Rating

The best all round.fantastic customer service!!

Michele Greene - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Incredibly friendly,polite,helpful and understanding.


Incredibly friendly,polite,helpful and understanding.

Product Rating

Service Rating

A good service

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

The price is reasonable..compared to other companies..although I would like to have a seniors discount..being available for us oldies..


The price is reasonable..compared to other companies..although i would like to have a seniors discount..being available for us oldies..

Product Rating

Service Rating

Customer service exceptional

Colin Michael - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Amazing customer service. Had a laugh and actually seemed to genuinely care about my puppy.


Have only just begun, will reserve my right to change this after i call tomorrow.

Service Rating

Excellent, helpful

David Ridings - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The Guy on the phone explain everything to me and was very helpful as this is the first Pet I have got insurance for


Speedy. good presentation.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

easy TO UNDERSTAND, PERSON WAS VERY KNOWLEDGEABLE. CHEAPER THAT OVER 50'S POLICY WITH A 10% DISCOUNT FOR BEING OVER 60 AND THIS IS FOR TOP COVER THE OTHER ONE WAS FOR THE MIDDLE COVER


Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not...

Service Rating

John Donaldson - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Too many different people ringing me back and asking the same questions over and over. Saying ‘this call is being recorded’ multiple times, marking me feel like you are trying to catch me out doing something wrong. Verifying my identity over and over, even after entering those same details on line, giving a feeling of scamming. The very, very long closing statement read at such great speed that few people could take it all in. The return call was not asked for or invited, after filling in the online quote.


The person i had spoken to was really helpful and satisfied my needs to do my dog

Service Rating

Thorough and pleasant to deal with

Jason Drake - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Thorough and pleasant to deal with


The guy i spoke to was very helpful and friendly.

Service Rating

Michele Greene - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Have only just begun, will reserve my right to change this after I call tomorrow.


Incredibly friendly,polite,helpful and understanding.

Service Rating

Professional.

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Speedy. Good presentation.


The price is reasonable..compared to other companies..although i would like to have a seniors discount..being available for us oldies..

Service Rating

Mercedes Mendoza - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not just about numbers etc.


Easy, efficient sign up process.

Service Rating

Eileen Wyatt - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The person I had spoken to was really helpful and satisfied my needs to do my dog


Very helpful n explained so well

Service Rating

Millie Jansz - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The guy I spoke to was very helpful and friendly.


Knowledge and professional

Service Rating

The best all round.fantastic customer service!!

Jennifer Carruthers - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Incredibly friendly,polite,helpful and understanding.


Very friendly and informative

Service Rating

A good service

Clayton Mitchell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The price is reasonable..compared to other companies..although I would like to have a seniors discount..being available for us oldies..


I was very happy with sophie's friendly service

Service Rating

Excellent, helpful

Toni Kinniburgh - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

As the guy explain all in details what im going to paying for


As the guy explain all in details what im going to paying for

Product Rating

Vivienne Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Thorough and pleasant to deal with

Melissa Mahoney - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Colin Michael - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.


It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.

Product Rating

John Donaldson - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Person I spoke to was really nice


Person I spoke to was really nice

Product Rating

Jason Drake - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I went with RSPCA because part goes to helping other animals.


I went with RSPCA because part goes to helping other animals.

Product Rating

The best all round.fantastic customer service!!

Michele Greene - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

A good service

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating