Read what our customers are saying
Customer service exceptional
Jenna Cox -
RSPCA Pet Insurance
Service Review
Amazing customer service. Had a laugh and actually seemed to genuinely care about my puppy.
Amazing customer service. had a laugh and actually seemed to genuinely care about my puppy.
Service Rating
Excellent, helpful
Toni Kinniburgh -
RSPCA Pet Insurance
Product Review
As the guy explain all in details what im going to paying for
Service Review
The Guy on the phone explain everything to me and was very helpful as this is the first Pet I have got insurance for
The guy on the phone explain everything to me and was very helpful as this is the first pet i have got insurance for
Product Rating
Service Rating
Vivienne Jackson -
RSPCA Pet Insurance
Product Review
Service Review
easy TO UNDERSTAND, PERSON WAS VERY KNOWLEDGEABLE. CHEAPER THAT OVER 50'S POLICY WITH A 10% DISCOUNT FOR BEING OVER 60 AND THIS IS FOR TOP COVER THE OTHER ONE WAS FOR THE MIDDLE COVER
Easy to understand, person was very knowledgeable. cheaper that over 50's policy with a 10% discount for being over 60 and this is for top cover the other one...
Product Rating
Service Rating
Mark Sellers -
RSPCA Pet Insurance
Service Review
Too many different people ringing me back and asking the same questions over and over. Saying ‘this call is being recorded’ multiple times, marking me feel like you are trying to catch me out doing something wrong. Verifying my identity over and over, even after entering those same details on line, giving a feeling of scamming. The very, very long closing statement read at such great speed that few people could take it all in. The return call was not asked for or invited, after filling in the online quote.
Too many different people ringing me back and asking the same questions over and over. saying ‘this call is being recorded’ multiple times, marking me feel...
Service Rating
Thorough and pleasant to deal with
Melissa Mahoney -
RSPCA Pet Insurance
Product Review
Service Review
Thorough and pleasant to deal with
Thorough and pleasant to deal with
Product Rating
Service Rating
Colin Michael -
RSPCA Pet Insurance
Product Review
It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.
Service Review
Have only just begun, will reserve my right to change this after I call tomorrow.
Have only just begun, will reserve my right to change this after i call tomorrow.
Product Rating
Service Rating
Professional.
David Ridings -
RSPCA Pet Insurance
Service Review
Speedy. Good presentation.
Speedy. good presentation.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not just about numbers etc.
Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not...
Service Rating
John Donaldson -
RSPCA Pet Insurance
Product Review
Person I spoke to was really nice
Service Review
The person I had spoken to was really helpful and satisfied my needs to do my dog
The person i had spoken to was really helpful and satisfied my needs to do my dog
Product Rating
Service Rating
Jason Drake -
RSPCA Pet Insurance
Product Review
I went with RSPCA because part goes to helping other animals.
Service Review
The guy I spoke to was very helpful and friendly.
The guy i spoke to was very helpful and friendly.
Product Rating
Service Rating
The best all round.fantastic customer service!!
Michele Greene -
RSPCA Pet Insurance
Product Review
Service Review
Incredibly friendly,polite,helpful and understanding.
Incredibly friendly,polite,helpful and understanding.
Product Rating
Service Rating
A good service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The price is reasonable..compared to other companies..although I would like to have a seniors discount..being available for us oldies..
The price is reasonable..compared to other companies..although i would like to have a seniors discount..being available for us oldies..
Product Rating
Service Rating
Customer service exceptional
Colin Michael -
RSPCA Pet Insurance
Service Review
Amazing customer service. Had a laugh and actually seemed to genuinely care about my puppy.
Have only just begun, will reserve my right to change this after i call tomorrow.
Service Rating
Excellent, helpful
David Ridings -
RSPCA Pet Insurance
Service Review
The Guy on the phone explain everything to me and was very helpful as this is the first Pet I have got insurance for
Speedy. good presentation.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
easy TO UNDERSTAND, PERSON WAS VERY KNOWLEDGEABLE. CHEAPER THAT OVER 50'S POLICY WITH A 10% DISCOUNT FOR BEING OVER 60 AND THIS IS FOR TOP COVER THE OTHER ONE WAS FOR THE MIDDLE COVER
Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not...
Service Rating
John Donaldson -
RSPCA Pet Insurance
Service Review
Too many different people ringing me back and asking the same questions over and over. Saying ‘this call is being recorded’ multiple times, marking me feel like you are trying to catch me out doing something wrong. Verifying my identity over and over, even after entering those same details on line, giving a feeling of scamming. The very, very long closing statement read at such great speed that few people could take it all in. The return call was not asked for or invited, after filling in the online quote.
The person i had spoken to was really helpful and satisfied my needs to do my dog
Service Rating
Thorough and pleasant to deal with
Jason Drake -
RSPCA Pet Insurance
Service Review
Thorough and pleasant to deal with
The guy i spoke to was very helpful and friendly.
Service Rating
Michele Greene -
RSPCA Pet Insurance
Service Review
Have only just begun, will reserve my right to change this after I call tomorrow.
Incredibly friendly,polite,helpful and understanding.
Service Rating
Professional.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Speedy. Good presentation.
The price is reasonable..compared to other companies..although i would like to have a seniors discount..being available for us oldies..
Service Rating
Mercedes Mendoza -
RSPCA Pet Insurance
Service Review
Very helpful and knew exactly what we needed and what was most affordable for us also understanding and actually had a proper conversation about things not just about numbers etc.
Easy, efficient sign up process.
Service Rating
Eileen Wyatt -
RSPCA Pet Insurance
Service Review
The person I had spoken to was really helpful and satisfied my needs to do my dog
Very helpful n explained so well
Service Rating
Millie Jansz -
RSPCA Pet Insurance
Service Review
The guy I spoke to was very helpful and friendly.
Knowledge and professional
Service Rating
The best all round.fantastic customer service!!
Jennifer Carruthers -
RSPCA Pet Insurance
Service Review
Incredibly friendly,polite,helpful and understanding.
Very friendly and informative
Service Rating
A good service
Clayton Mitchell -
RSPCA Pet Insurance
Service Review
The price is reasonable..compared to other companies..although I would like to have a seniors discount..being available for us oldies..
I was very happy with sophie's friendly service
Service Rating
Excellent, helpful
Toni Kinniburgh -
RSPCA Pet Insurance
Product Review
As the guy explain all in details what im going to paying for
As the guy explain all in details what im going to paying for
Product Rating
Vivienne Jackson -
RSPCA Pet Insurance
Product Review
Product Rating
Thorough and pleasant to deal with
Melissa Mahoney -
RSPCA Pet Insurance
Product Review
Product Rating
Colin Michael -
RSPCA Pet Insurance
Product Review
It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.
It is what I desired for my Pet. Her name is GEORGE not GORGE, will be ringing to have this corrected soon.
Product Rating
John Donaldson -
RSPCA Pet Insurance
Product Review
Person I spoke to was really nice
Person I spoke to was really nice
Product Rating
Jason Drake -
RSPCA Pet Insurance
Product Review
I went with RSPCA because part goes to helping other animals.
I went with RSPCA because part goes to helping other animals.
Product Rating
The best all round.fantastic customer service!!
Michele Greene -
RSPCA Pet Insurance
Product Review
Product Rating
A good service
Trusted Customer -