Read what our customers are saying
Excellent customer service
Michelle Brown -
RSPCA Pet Insurance
Product Review
Great cover and reasonably priced. No excess on claims is a big bonus.
Service Review
Very knowledgeable and helpful consultant. Was able to anwser all my questions re insurance. Thankyou
Very knowledgeable and helpful consultant. was able to anwser all my questions re insurance. thankyou
Product Rating
Service Rating
Great service!
Hannah Jurinic -
RSPCA Pet Insurance
Product Review
Service Review
Customer service was so great! Very friendly and answered all questions I had and made sure I was getting the best option for my pup!
Customer service was so great! very friendly and answered all questions i had and made sure i was getting the best option for my pup!
Product Rating
Service Rating
Dale Miller -
RSPCA Pet Insurance
Product Review
Value for money with the top cover
Service Review
Listened and had a conversation,spoke to me as a person,not just a customer.
Listened and had a conversation,spoke to me as a person,not just a customer.
Product Rating
Service Rating
Excellent service
Christine Waga -
RSPCA Pet Insurance
Product Review
Service Review
Excellent service friendly staff ,got the information we need.
Excellent service friendly staff ,got the information we need.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Product Rating
Service Rating
Kerrie Abbott -
RSPCA Pet Insurance
Service Review
friendly informative helpful
Friendly informative helpful
Service Rating
Tell the truth
Breno Vaccarezza -
RSPCA Pet Insurance
Service Review
Telling the truth with your clients. The guy that talked to me on the phone didn't mentioned about the vet history of my dog. Even after I told him him that I brought him from another countr.
Telling the truth with your clients. the guy that talked to me on the phone didn't mentioned about the vet history of my dog. even after i told him him that i...
Service Rating
Another dodgey insurance company.
Jarrod Walsh -
RSPCA Pet Insurance
Product Review
Didnt receive my purchase.
Service Review
They didnt update my policy or send me anything about my policy, i rang back and they have no record of my call and i have handed over my card details to who knows?? Very incompetant to lose credot card details.
They didnt update my policy or send me anything about my policy, i rang back and they have no record of my call and i have handed over my card details to who...
Product Rating
Service Rating
Sven Hug -
RSPCA Pet Insurance
Product Review
Service Review
Service was good but after one month I still had no documents emailed
Service was good but after one month i still had no documents emailed
Product Rating
Service Rating
Very good to deal with
Trusted Customer -
RSPCA Pet Insurance
Product Review
good deal cheaper than other
Service Review
very easily explain to me
Very easily explain to me
Product Rating
Service Rating
Michael Muller -
RSPCA Pet Insurance
Product Review
Service Review
i have not yet experienced anything so far
I have not yet experienced anything so far
Product Rating
Service Rating
Insurance made easy
Susan Wareing -
RSPCA Pet Insurance
Product Review
Compared to others this is very good value for money. On the other hand it looks good on how you get to use it. What I like most was that there wasn't an excess paid before claiming. Gives peace of mind for the well being of your animal. You get a good deal and so do they as some of the money goes to the care of other less fortunate animals.
Service Review
Understand what is needed and not just selling a product. Listening with enthusiasm and trying to let the customer know what and what not is being paid for. Not just a salesperson wanting to sell but someone letting you know your options and hoping you will use their product. Telling you to feel free to get other quotes but knowing they are offering a very good product in any of their services.
Understand what is needed and not just selling a product. listening with enthusiasm and trying to let the customer know what and what not is being paid for. ...
Product Rating
Service Rating
Excellent customer service
Kerrie Abbott -
RSPCA Pet Insurance
Service Review
Very knowledgeable and helpful consultant. Was able to anwser all my questions re insurance. Thankyou
Friendly informative helpful
Service Rating
Great service!
Breno Vaccarezza -
RSPCA Pet Insurance
Service Review
Customer service was so great! Very friendly and answered all questions I had and made sure I was getting the best option for my pup!
Telling the truth with your clients. the guy that talked to me on the phone didn't mentioned about the vet history of my dog. even after i told him him that i...
Service Rating
Jarrod Walsh -
RSPCA Pet Insurance
Service Review
Listened and had a conversation,spoke to me as a person,not just a customer.
They didnt update my policy or send me anything about my policy, i rang back and they have no record of my call and i have handed over my card details to who...
Service Rating
Excellent service
Sven Hug -
RSPCA Pet Insurance
Service Review
Excellent service friendly staff ,got the information we need.
Service was good but after one month i still had no documents emailed
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Very easily explain to me
Service Rating
Michael Muller -
RSPCA Pet Insurance
Service Review
friendly informative helpful
I have not yet experienced anything so far
Service Rating
Tell the truth
Susan Wareing -
RSPCA Pet Insurance
Service Review
Telling the truth with your clients. The guy that talked to me on the phone didn't mentioned about the vet history of my dog. Even after I told him him that I brought him from another countr.
Understand what is needed and not just selling a product. listening with enthusiasm and trying to let the customer know what and what not is being paid for. ...
Service Rating
Another dodgey insurance company.
Jeanette Hayes -
RSPCA Pet Insurance
Service Review
They didnt update my policy or send me anything about my policy, i rang back and they have no record of my call and i have handed over my card details to who knows?? Very incompetant to lose credot card details.
The lady i spoke to was very good in explaining the information
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service was good but after one month I still had no documents emailed
Nice guy sold me the policy i needed for my gsd
Service Rating
Very good to deal with
Emily Haylock -
RSPCA Pet Insurance
Service Review
very easily explain to me
Helpful, informative service.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
i have not yet experienced anything so far
Lovely, friendly phone manner. very fast reader ! still, would like terms and conditions mailed with hard copy of same.
Service Rating
Insurance made easy
Donna Wright -
RSPCA Pet Insurance
Service Review
Understand what is needed and not just selling a product. Listening with enthusiasm and trying to let the customer know what and what not is being paid for. Not just a salesperson wanting to sell but someone letting you know your options and hoping you will use their product. Telling you to feel free to get other quotes but knowing they are offering a very good product in any of their services.
Effortless!
Service Rating
Excellent customer service
Michelle Brown -
RSPCA Pet Insurance
Product Review
Great cover and reasonably priced. No excess on claims is a big bonus.
Great cover and reasonably priced. No excess on claims is a big bonus.
Product Rating
Great service!
Hannah Jurinic -
RSPCA Pet Insurance
Product Review
Product Rating
Dale Miller -
RSPCA Pet Insurance
Product Review
Value for money with the top cover
Value for money with the top cover
Product Rating
Excellent service
Christine Waga -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Another dodgey insurance company.
Jarrod Walsh -
RSPCA Pet Insurance
Product Review
Didnt receive my purchase.
Didnt receive my purchase.
Product Rating
Sven Hug -
RSPCA Pet Insurance
Product Review
Product Rating
Very good to deal with
Trusted Customer -
RSPCA Pet Insurance
Product Review
good deal cheaper than other
good deal cheaper than other
Product Rating
Michael Muller -
RSPCA Pet Insurance
Product Review
Product Rating
Insurance made easy
Susan Wareing -
RSPCA Pet Insurance
Product Review
Compared to others this is very good value for money. On the other hand it looks good on how you get to use it. What I like most was that there wasn't an excess paid before claiming. Gives peace of mind for the well being of your animal. You get a good deal and so do they as some of the money goes to the care of other less fortunate animals.
Compared to others this is very good value for money. On the other hand it looks good on how you get to use it. What I like most was that there wasn't an excess paid before claiming. Gives peace of mind for the well being of your animal. You get a good deal and so do they as some of the money goes to the care of other less fortunate animals.