Read what our customers are saying
Cancel petplan - sign up with rspca ( cheaper & better)
Luke Olsen -
RSPCA Pet Insurance
Product Review
Service Review
Lily was excellent to deal with. We initially signed up with Petplan, who were nearly $30 per month more expensive. After only finding out after we went to make a claim that Petplan had a $150 excess we were quite annoyed. I then phoned RSPCA, who cover 80% of all vet bills and up to 11K per claim. Needless to say we have now cancelled with Petplan and won’t be going back. Thanks RSPCA insurance.
Lily was excellent to deal with. we initially signed up with petplan, who were nearly $30 per month more expensive. after only finding out after we went to...
Product Rating
Service Rating
Appears ok so far
Wal Browning OAM -
RSPCA Pet Insurance
Service Review
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. Proof will be in the pudding with my first Vet call & hoping that does not occur other than general examinations
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. proof will be in the...
Service Rating
Painfull to listen to
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great informative explanation but all the rubbish that I assume is needed to be said because of the legal aspect but I dont need to hear the whole ****** thing and as it was I tuned out anyway but still needed to wait till the end. Rant Over
Great informative explanation but all the rubbish that i assume is needed to be said because of the legal aspect but i dont need to hear the whole ****** thing...
Service Rating
Soula Passaris -
RSPCA Pet Insurance
Product Review
Service Review
great service , very experience
Great service , very experience
Product Rating
Service Rating
Lousy. i am cancelling my new policy
Alan Barnes -
RSPCA Pet Insurance
Product Review
still lousy still lousy still lousy
Service Review
Try and be human
Try and be human
Product Rating
Service Rating
Piece of mind, terrific and helpful service.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great value and worth it for my valued pet.
Service Review
The lady whom I dealt with was jovial and helpful and, as she listened to me, she was able to offer me a policy to suit and gave me piece of mind. Menal was terrific and did her job well.
The lady whom i dealt with was jovial and helpful and, as she listened to me, she was able to offer me a policy to suit and gave me piece of mind. menal was...
Product Rating
Service Rating
Shinead Maher -
RSPCA Pet Insurance
Service Review
Made it personal rather than someone selling something.
Made it personal rather than someone selling something.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
Great customer service, knowledge of product and very personable conversation. would recommend to family and friends.
Service Rating
Amazing customer service
Tracy Brunetti -
RSPCA Pet Insurance
Service Review
Amazing customer service!! Very informative and friendly
Amazing customer service!! very informative and friendly
Service Rating
Friendly and informative
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was impressed with the young lady who assisted me with my decision making. She was friendly, informative and not at all pushy
I was impressed with the young lady who assisted me with my decision making. she was friendly, informative and not at all pushy
Service Rating
Great service!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes i would defiantly recommend to others, which i have already. Very friendly and so welcoming answered all my questions.
Yes i would defiantly recommend to others, which i have already. very friendly and so welcoming answered all my questions.
Service Rating
Eleonore -
RSPCA Pet Insurance
Product Review
I’ve done my homework and RSPCA came out best for me.
Service Review
Yes, the lass that attended to me was friendly and very helpful and patient. My name is spelt Eleonore, please correct. The spelling is unusual. Just corrected it .
Yes, the lass that attended to me was friendly and very helpful and patient. my name is spelt eleonore, please correct. the spelling is unusual. just...
Product Rating
Service Rating
Cancel petplan - sign up with rspca ( cheaper & better)
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lily was excellent to deal with. We initially signed up with Petplan, who were nearly $30 per month more expensive. After only finding out after we went to make a claim that Petplan had a $150 excess we were quite annoyed. I then phoned RSPCA, who cover 80% of all vet bills and up to 11K per claim. Needless to say we have now cancelled with Petplan and won’t be going back. Thanks RSPCA insurance.
The lady whom i dealt with was jovial and helpful and, as she listened to me, she was able to offer me a policy to suit and gave me piece of mind. menal was...
Service Rating
Appears ok so far
Shinead Maher -
RSPCA Pet Insurance
Service Review
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. Proof will be in the pudding with my first Vet call & hoping that does not occur other than general examinations
Made it personal rather than someone selling something.
Service Rating
Painfull to listen to
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great informative explanation but all the rubbish that I assume is needed to be said because of the legal aspect but I dont need to hear the whole ****** thing and as it was I tuned out anyway but still needed to wait till the end. Rant Over
Great customer service, knowledge of product and very personable conversation. would recommend to family and friends.
Service Rating
Tracy Brunetti -
RSPCA Pet Insurance
Service Review
great service , very experience
Amazing customer service!! very informative and friendly
Service Rating
Lousy. i am cancelling my new policy
Trusted Customer -
RSPCA Pet Insurance
Service Review
Try and be human
I was impressed with the young lady who assisted me with my decision making. she was friendly, informative and not at all pushy
Service Rating
Piece of mind, terrific and helpful service.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady whom I dealt with was jovial and helpful and, as she listened to me, she was able to offer me a policy to suit and gave me piece of mind. Menal was terrific and did her job well.
Yes i would defiantly recommend to others, which i have already. very friendly and so welcoming answered all my questions.
Service Rating
Eleonore -
RSPCA Pet Insurance
Service Review
Made it personal rather than someone selling something.
Yes, the lass that attended to me was friendly and very helpful and patient. my name is spelt eleonore, please correct. the spelling is unusual. just...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
The telephone service was excellent. my options were explained clearly and the price was half what i was originally paying for my two dogs.
Service Rating
Amazing customer service
Rosemary SEMMENS -
RSPCA Pet Insurance
Service Review
Amazing customer service!! Very informative and friendly
Very friendly knowledgeable staff not pushy.
Service Rating
Friendly and informative
Nancy Costa -
RSPCA Pet Insurance
Service Review
I was impressed with the young lady who assisted me with my decision making. She was friendly, informative and not at all pushy
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my...
Service Rating
Great service!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes i would defiantly recommend to others, which i have already. Very friendly and so welcoming answered all my questions.
Excellent service ...i was recommended by my sister who has insurance with you guys
Service Rating
Manon Heuvelink -
RSPCA Pet Insurance
Service Review
Yes, the lass that attended to me was friendly and very helpful and patient. My name is spelt Eleonore, please correct. The spelling is unusual. Just corrected it .
I had i nice conversation with hayley and it took about 30 minutes to set everything up wich was all fine. unfortunately i noticed in the policy a few mistakes...
Service Rating
Cancel petplan - sign up with rspca ( cheaper & better)
Luke Olsen -
RSPCA Pet Insurance
Product Review
Product Rating
Soula Passaris -
RSPCA Pet Insurance
Product Review
Product Rating
Lousy. i am cancelling my new policy
Alan Barnes -
RSPCA Pet Insurance
Product Review
still lousy still lousy still lousy
still lousy still lousy still lousy
Product Rating
Piece of mind, terrific and helpful service.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great value and worth it for my valued pet.
Great value and worth it for my valued pet.
Product Rating
Eleonore -
RSPCA Pet Insurance
Product Review
I’ve done my homework and RSPCA came out best for me.
I’ve done my homework and RSPCA came out best for me.